FieldPulse vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM Comparison
FieldPulse
Starting at $75.58 /Month
- Free Trial
- Individuals
- Medium Business
FieldPulse is cloud-based software for field service businesses, mobile technicians and other organizations. FieldPulse provides a mobile-friendly way to view and manage service jobs, make invoices, create estimates, sch…
Agentforce Sales (formerly Salesforce Sales Cloud)
Starting at $25 /user/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Sa…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
FieldPulse leads on user satisfaction with a 4.9-star rating across 123 reviews.
FieldPulse vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM — at a glance
| Feature | FieldPulse | Agentforce Sales (formerly Salesforce Sales Cloud) | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.9 / 5 | 4.5 / 5 | 4.6 / 5 |
| Reviews | 123 | 646 | 243 |
| Starting price | $75.58 /Month | $25 /user/month | $7 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Individuals, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Small Business |
| Category | Field Service Management Software | CRM Software | CRM Software |
| Integrations | — | 13+ apps | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available | Available |
| Support modes | Business Hours, Online | Business Hours, Online | Business Hours, Online |
| Certifications | — | SOC 2, HIPAA, GDPR, ISO 27001 | — |
| Data residency | Global | Global | Global |
Key differences between FieldPulse and Agentforce Sales (formerly Salesforce Sales Cloud)
- Pricing: FieldPulse starts at $75.58 /Month, while Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month.
- Target audience: FieldPulse is built for Individuals and Medium Business, while Agentforce Sales (formerly Salesforce Sales Cloud) targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: FieldPulse scores higher with a 4.9-star average.
- Deployment: FieldPulse supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Agentforce Sales (formerly Salesforce Sales Cloud) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare FieldPulse vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Field Service Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for SMBs needing comprehensive, mobile-friendly field service management.
- You manage a small to medium field service team (10-100 employees).
- You require integrated scheduling, invoicing, and two-way mobile communication.
- You value strong customer support and an intuitive, customizable interface.
- You need extensive third-party app integrations or a large app marketplace.
- You prefer a minimal, simple tool with almost no learning curve.
Agentforce Sales (formerly Salesforce Sales Cloud)
Best for medium to large enterprises needing highly customizable CRM solutions.
- You require extensive customization to fit unique industry workflows.
- Your team needs robust analytics and reporting for data-driven sales decisions.
- You want seamless integration with numerous third-party applications and APIs.
- You are a small business or startup with a limited budget.
- Your team lacks technical expertise or prior CRM experience.
Small Business
FieldPulse: Best for SMBs needing comprehensive, mobile-friendly field service management. Agentforce Sales (formerly Salesforce Sales Cloud): Best for medium to large enterprises needing highly customizable CRM solutions.
Description | FieldPulse is cloud-based software for field service businesses, mobile technicians and other organizations. FieldPulse provides a mobile-friendly way to view and manage service jobs, make ... Read More about FieldPulse | Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and ... Read More about Agentforce Sales (formerly Salesforce Sales Cloud) | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM |
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SpotScoreWhat's this? ↗ | 9.6/10 | 9.8/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 10-100 employeesSmall to medium businesses | 50 to 10,000 employeesMedium to Large Enterprises | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined Operations: FieldPulse simplifies daily tasks by centralizing scheduling, invoicing, and customer communication. This allows managers and teams to focus on what truly matters—delivering quality service.
- Better Visibility: Real-time tracking and reporting give you insights into your operations. This transparency helps administrators make informed decisions, speed up workflows, and improve overall efficiency.
- Mobile Accessibility: Whether in the office or on the go, FieldPulse lets your team access important information anytime, anywhere. This flexibility keeps everyone connected and productive, regardless of their location.
Agentforce Sales (formerly Salesforce Sales Cloud)
- Simplified Sales Processes: Salesforce simplifies the entire sales cycle, allowing teams to manage leads, opportunities, and customer interactions smoothly. I've seen firsthand how this leads to increased efficiency and higher conversion rates.
- Analytics and Reporting: With Salesforce's analytics tools, managers can gain insights into performance metrics. This allows for informed decision-making based on real-time data, so strategies stay aligned with business goals.
- Customizable Solutions: One of Salesforce's key features is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be designed for your specific industry needs. I often recommend using this flexibility for maximum impact.
No key benefits available yet.
Best fit
- 10 to 100 employees
- construction, field service management, home services, HVAC, and plumbing
- Field Service Managers, Operations Managers, Project Managers, and Technicians
Agentforce Sales (formerly Salesforce Sales Cloud)
- 50 to 10,000 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Advanced scheduling for complex projects and teams over 100 people — competitors like ServiceTitan and Jobber offer more granular resource allocation
- Pricing — smaller teams (under 20 people) often find cheaper alternatives like Housecall Pro or Zoho Projects with comparable core features
- Missing integrations with QuickBooks, Xero, or Salesforce — requires manual data entry or third-party connectors that add friction
Agentforce Sales (formerly Salesforce Sales Cloud)
- Pricing exceeds $165/month for most teams — buyers with <50 employees often switch to HubSpot CRM ($50/month) or Pipedrive ($59/month) for lower cost
- Lacks pre-built templates for specific industries like real estate or nonprofits — teams needing vertical solutions add Zoho CRM or industry-specific alternatives
- Requires 4–6 weeks of admin setup and training — companies wanting faster deployment choose Pipedrive or Monday.com Sales for quicker onboarding
No alternatives guidance available yet.
Software Demo
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How do FieldPulse, Agentforce Sales (formerly Salesforce Sales Cloud) and Bigin by Zoho CRM Compare on Features?
Total Features | 10 Features | 11 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare FieldPulse, Agentforce Sales (formerly Salesforce Sales Cloud) and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✓ Yes |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
FieldPulse vs Agentforce Sales (formerly Salesforce Sales Cloud) User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights FieldPulse's ease of use, comprehensive features, and excellent customer support, with some concerns about initial complexity and limited integrations. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  Contractor  Plumber |  BBVA  Brunello Cucinelli  Unilever |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  2 Screenshots |  3 Screenshots |
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Videos |  3 Videos |  5 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, FieldPulse or Agentforce Sales (formerly Salesforce Sales Cloud)?
- FieldPulse edges out the other on user ratings (4.9 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do FieldPulse and Agentforce Sales (formerly Salesforce Sales Cloud) offer a free trial?
- Yes, both FieldPulse and Agentforce Sales (formerly Salesforce Sales Cloud) offer a free trial.
- What is the starting price of FieldPulse vs Agentforce Sales (formerly Salesforce Sales Cloud)?
- FieldPulse starts at $75.58 /Month. Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month.
- What are the top alternatives to FieldPulse?
- Top alternatives to FieldPulse include Service Fusion, Housecall Pro, Smart Service, ServiceTitan, Field Force Tracker.
- What are the top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)?
- Top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) include Bigin by Zoho CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, Zoho CRM.