FeedbackLink vs YesInsights Comparison
FeedbackLink
Starting at $15 /Month
- Free Trial
- Large Enterprises
- Medium Business
FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter Score data and surfaces satisfactio…
YesInsights
Starting at $20 /Month
- Free Trial
- Large Enterprises
- Medium Business
YesInsights is NPS software for customer success and marketing teams that need to deploy one-click surveys quickly and track satisfaction scores over time. Its CMS lets teams manage survey campaigns and route responses t…
YesInsights leads on user satisfaction with a 4.8-star rating across 12 reviews.
Spotsaas Analysis
FeedbackLinkYesInsights
The core difference lies in FeedbackLink's focus on simple, rapid NPS feedback collection, while YesInsights offers customizable survey options for deeper integration with customer databases. Ideal buyers for FeedbackLink are those seeking a straightforward tool for basic insights, whereas YesInsights is best suited for businesses wanting tailored survey experiences.
- Best for small to medium businesses - Simple and quick NPS feedback collection - Easy, low-complexity tool - Focus on basic customer loyalty insights - Affordable pricing at $15 - Rapid data capture
- Best for small to medium businesses - Quick, customizable NPS surveys - User-friendly interface for fast deployment - Integration with customer databases - NPS dashboard capabilities - Slightly higher price at $20
FeedbackLink vs YesInsights — at a glance
| Feature | FeedbackLink | YesInsights |
|---|---|---|
| Rating | — | 4.8 / 5 |
| Reviews | — | 12 |
| Starting price | $15 /Month | $20 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | Available |
| Support modes | Online | 24/7 (Live rep), Online |
| Certifications | — | GDPR |
| Data residency | US | US |
Key differences between FeedbackLink and YesInsights
- Pricing: FeedbackLink starts at $15 /Month, while YesInsights starts at $20 /Month.
- Deployment: FeedbackLink supports SaaS/Web/Cloud; YesInsights supports SaaS/Web/Cloud.
FeedbackLink vs YesInsights — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing simple, quick NPS feedback collection.
- You want an easy, low-complexity tool to capture NPS data rapidly.
- Your team focuses on basic customer loyalty insights without advanced analytics.
- You prefer a straightforward survey process without extensive customization needs.
- Your company requires highly customizable survey workflows for complex feedback strategies.
- You need deep integration with CRM and analytics platforms for enterprise-level insights.
Best for small to medium businesses needing quick, customizable NPS surveys.
- You want an easy-to-use interface for fast survey creation and deployment.
- You need customizable surveys integrated with your customer database and NPS dashboard.
- You prefer a simple, streamlined setup with minimal technical complexity.
- Your organization requires extensive third-party integrations for complex workflows.
- Your team needs advanced survey features and complex customizations without support.
FeedbackLink: Best for small to medium businesses needing simple, quick NPS feedback collection. YesInsights: Best for small to medium businesses needing quick, customizable NPS surveys.
Description | FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter ... Read More about FeedbackLink | YesInsights is NPS software for customer success and marketing teams that need to deploy one-click surveys quickly and track satisfaction scores over time. Its CMS lets teams manage survey ... Read More about YesInsights |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.5/10 | 8.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do FeedbackLink and YesInsights Compare on Features?
Total Features | 15 Features | 16 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare FeedbackLink and YesInsights on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | ✗ No |
|---|---|---|
GDPR | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
FeedbackLink User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate FeedbackLink for its simplicity and ease of use in capturing NPS data but note limitations in customization and analytics. What buyers like
Common complaints
| Buyer sentiment Users overwhelmingly praise YesInsights for its ease of use, fast setup, and customizable survey capabilities, though some note limitations in integrations and complexity for new users. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots | No screenshots available. |  3 Screenshots |
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Videos |  1 Videos |  2 Videos |
Top Alternatives to FeedbackLink and YesInsights in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, FeedbackLink or YesInsights?
- YesInsights edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do FeedbackLink and YesInsights offer a free trial?
- Yes, both FeedbackLink and YesInsights offer a free trial.
- What is the starting price of FeedbackLink vs YesInsights?
- FeedbackLink starts at $15 /Month. YesInsights starts at $20 /Month.
- What are the top alternatives to FeedbackLink?
- Top alternatives to FeedbackLink include Zonka Feedback, Promoter Ninja, eNPS, GrowthScore, SoluCX.
- What are the top alternatives to YesInsights?
- Top alternatives to YesInsights include Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, Thermostat.