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Feedback Rocket vs SugarCRM Survey Rocket Comparison

Last updated:

Feedback Rocket

Starting at $9 /Month

  • Large Enterprises
  • Medium Business

"Feedback Rocket" is a powerful tool designed to make it simpler for businesses to manage their feedback collection process. Utilizing an allowed list of origin domains and a secure framework, it secures the API key and…

SugarCRM Survey Rocket

4.4(88 reviews)

Starting at $158.25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SurveyRocket is a survey/user feedback platform that allows users to create surveys in minutes using the drag and drop functionality, then embed that survey to websites using an iFrame, or share the survey link with Emai…

SugarCRM Survey Rocket leads on user satisfaction with a 4.4-star rating across 88 reviews.

Feedback Rocket vs SugarCRM Survey Rocket — at a glance

FeatureFeedback RocketSugarCRM Survey Rocket
Rating4.4 / 5
Reviews88
Starting price$9 /Month$158.25 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsSOC 2
Data residencyUSGlobal

Key differences between Feedback Rocket and SugarCRM Survey Rocket

  • Pricing: Feedback Rocket starts at $9 /Month, while SugarCRM Survey Rocket starts at $158.25 /Month.
  • Free trial: SugarCRM Survey Rocket offers a free trial; Feedback Rocket does not.
  • Deployment: Feedback Rocket supports SaaS/Web/Cloud; SugarCRM Survey Rocket supports SaaS/Web/Cloud.

Feedback Rocket vs SugarCRM Survey Rocket — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Feedback Rocket - Survey/ User Feedback Software
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SugarCRM Survey Rocket - Survey/ User Feedback Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Feedback Rocket

Best for

Large Enterprises, Medium Business, Small Business

SugarCRM Survey Rocket

Best for

Large Enterprises, Medium Business, Small Business

Feedback Rocket typically suits Large Enterprises and Medium Business. SugarCRM Survey Rocket tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

"Feedback Rocket" is a powerful tool designed to make it simpler for businesses to manage their feedback collection process. Utilizing an allowed list of origin domains and a secure ... Read More about Feedback Rocket

SurveyRocket is a survey/user feedback platform that allows users to create surveys in minutes using the drag and drop functionality, then embed that survey to websites using an iFrame, or ... Read More about SugarCRM Survey Rocket

Entry Level Pricing

  • Starts from $9
  • Starts from $158.25 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

7.2/10

8.1/10

User Ratings

Based on verified Spotsaas reviews

4.4

(88)
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Get pricing help

Software Demo

Demo

No software demo available

Feedback Rocket has not given any software demo yet

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How do Feedback Rocket and SugarCRM Survey Rocket Compare on Features?

Total Features

3 Features

11 Features

Unique Features

No unique features

No unique features

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Compare Feedback Rocket and SugarCRM Survey Rocket on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9
      • $158.25 , Billed Yearly

      Pricing Plans

      • Not Available
      • Basic

        • Simple Surveys

        • Unlimited Surveys

        • Unlimited Survey Responses

        Show more +

      • Professional

        • Survey Automation

        • Includes features of Basic plan, Plus

        • Advance Logic

        Show more +

      • Ultimate

        • Survey Master

        • Includes features of Professional plan, Plus

        • Skip Logic

        Show more +

      Pricing Page

      Feedback Rocket pricing
      SugarCRM Survey Rocket pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Feedback Rocket User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      4.4

      (based on 88 reviews)

      Rating Distribution

      No reviews available for this product

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Secure feedback collection
      • Flexible development
      • Easy integration

      Common complaints

      • Limited features for advanced analytics
      • May require technical setup
      • Not user-friendly for beginners

      Buyer sentiment

      Buyer sentiment is positive across 88 reviews, with strong overall satisfaction.

      What buyers like

      • Easy drag-and-drop interface
      • Open source availability
      • Multiple survey hosting

      Common complaints

      • Limited advanced analytics
      • May require technical setup
      • Basic design options

      Pros and Cons

      • Strong security measures to protect data.

      • Flexible integration options for various systems.

      • Customizable feedback forms to suit business needs.

      • Complex setup may deter non-technical users.

      • Limited advanced analytics features.

      • The drag-and-drop interface simplifies survey creation.

      • Being open source allows for extensive customization.

      • Users can easily share surveys via email or embed them.

      • Customization may require technical skills.

      • Limited advanced analytics features.

      Used Feedback Rocket or SugarCRM Survey Rocket? Tell buyers what actually differs.

      Media and Screenshots

      Videos

      No videos available.

      video-0

      2 Videos

      Top Alternatives to Feedback Rocket and SugarCRM Survey Rocket in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Feedback Rocket or SugarCRM Survey Rocket?
      SugarCRM Survey Rocket edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Feedback Rocket and SugarCRM Survey Rocket offer a free trial?
      SugarCRM Survey Rocket offers a free trial. Feedback Rocket does not.
      What is the starting price of Feedback Rocket vs SugarCRM Survey Rocket?
      Feedback Rocket starts at $9 /Month. SugarCRM Survey Rocket starts at $158.25 /Month.
      What are the top alternatives to Feedback Rocket?
      Top alternatives to Feedback Rocket include SurveyMonkey, FeedbackRig, SurveySparrow, Feedbacks, SurveyRock.
      What are the top alternatives to SugarCRM Survey Rocket?
      Top alternatives to SugarCRM Survey Rocket include SurveyMonkey, Checkbox Survey, SmartSurvey, QuestionPro, SurveyMethods.