NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Falkon SMS vs Zipwhip vs CometChat Comparison

Last updated:

Falkon SMS

Starting at $39.99 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Falkon SMS is a HIPAA-compliant, enterprise-grade business texting platform designed for regulated industries including healthcare, legal, finance, and home care. Built with security-first architecture, it enables secure…

Zipwhip

3.9(145 reviews)

Starting at $35 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zipwhip is a cloud communication platform for businesses. With Zipwhip, businesses send and receive text messages from a computer using their existing internet connection. Zipwhip is an effective way to communicate with…

CometChat

4.5(204 reviews)

Starting at $149 /Month

  • Large Enterprises
  • Medium Business

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst co-workers using mobile phones, desk t…

Zipwhip leads on user satisfaction with a 3.9-star rating across 145 reviews.

Falkon SMS vs Zipwhip vs CometChat — at a glance

FeatureFalkon SMSZipwhipCometChat
Rating3.9 / 54.5 / 5
Reviews145204
Starting price$39.99 /Month$35 /Month$149 /Month
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySMS Marketing SoftwareCloud Communication PlatformsCloud Communication Platforms
Integrations5+ apps
PlatformsSaaS/Web/Cloud, Browser Based (Cloud)SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineBusiness HoursBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSGlobal

Key differences between Falkon SMS and Zipwhip

  • Pricing: Falkon SMS starts at $39.99 /Month, while Zipwhip starts at $35 /Month.
  • Deployment: Falkon SMS supports SaaS/Web/Cloud, Browser Based (Cloud); Zipwhip supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Falkon SMS vs Zipwhip vs CometChat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most SMS Marketing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Falkon SMS - SMS Marketing Software
Talk to an expert
Talk to an expert
Zipwhip - Cloud Communication Platforms
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Falkon SMS

Best for

Large Enterprises, Medium Business, Small Business

Zipwhip

Best for

Large Enterprises, Medium Business, Small Business

CometChat

Best for simple, cross-platform communication in small to medium businesses.

Choose if
  • You need a straightforward, easy-to-use communication tool for teams under 1000 employees.
  • Your business requires unified voice, text, and data messaging across mobile and desktop devices.
  • You want a sleek interface that supports remote workforce and internal collaboration seamlessly.
Consider alternatives if
  • Your organization demands extensive customization and advanced integration capabilities.
  • You require on-premise deployment or fully transparent, predictable pricing models.

Falkon SMS typically suits Large Enterprises and Medium Business. Zipwhip tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Falkon SMS is a HIPAA-compliant, enterprise-grade business texting platform designed for regulated industries including healthcare, legal, finance, and home care. Built with security-first ... Read More about Falkon SMS

Zipwhip is a cloud communication platform for businesses. With Zipwhip, businesses send and receive text messages from a computer using their existing internet connection. Zipwhip is an ... Read More about Zipwhip

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst ... Read More about CometChat

Entry Level Pricing

  • Starts from $39.99 , Billed Yearly
  • Starts from $35
  • Starts from $149

Free Trial Availability

  • Free Trial available
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

11-500 employees501-1000 employees
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Falkon SMS, Zipwhip and CometChat Compare on Features?

Total Features

14 Features

0 Features

0 Features

Unique Features

No unique features

No features

No features

Get Quote
Get Quote

Compare Falkon SMS, Zipwhip and CometChat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $39.99 , Billed Yearly
        • $35
        • $149

        Pricing Plans

        • Basic

          • 1-1 Texting - 1000 credits

          • Group Texting - 500 credits

          • Upto 3 users

          Show more +

        • Premium

          • 1-1 Texting - Unlimited

          • Group Texting - 2500 credits

          • Upto 5 users

          Show more +

        • Enterprise

          • 1-1 Texting

          • Group Texting

          • Users as required

          Show more +

        • Not Available
        • Not Available

        Pricing Page

        Falkon SMS pricing
        Zipwhip pricing
        CometChat pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes

        GDPR

        ✓ Yes

        ISO 27001

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US

        Falkon SMS vs Zipwhip User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        6

        0

        0

        0

        0

        57

        6

        2

        0

        2

        96

        7

        0

        0

        15

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Quick SMS communication
        • Supports toll-free numbers
        • Integration with MS Teams

        Common complaints

        • Limited to SMS marketing
        • May require setup time
        • Not suitable for non-text communication

        Buyer sentiment

        Buyer sentiment is mixed to positive across 67 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Easy SMS communication
        • Tracks engagement metrics
        • Compatible across devices

        Common complaints

        • Limited features beyond SMS
        • Not suitable for complex communication needs
        • May lack advanced integrations

        Buyer sentiment

        Users generally appreciate CometChat's ease of use and cross-platform capabilities but note concerns about pricing transparency and limited advanced features.

        What buyers like

        • Ease of use
        • Cross-platform support
        • Clean user interface

        Common complaints

        • Pricing transparency
        • Limited advanced features

        Pros and Cons

        • Facilitates quick customer communication via SMS.

        • Integration with MS Teams enhances usability.

        • User-friendly interface simplifies SMS marketing.

        • Limited to SMS; no other channels.

        • Setup may take time.

        • Simplifies SMS communication for businesses

        • Tracks engagement metrics effectively

        • Compatible with all devices for ease of use

        • Limited features beyond SMS communication

        • Not suitable for complex communication needs

        • Sleek and simple user interface

        • Supports voice, text messaging, and data transfers

        • Cross-platform compatibility (mobile and desktop)

        • Limited information on advanced features and integrations

        • Pricing details are not fully transparent

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Shopify

        Shopify

        Clari

        Clari

        Acme

        Acme

        Neighborhood Credit Union

        Neighborhood Credit Union

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        Product screenshot

        1 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        1 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Falkon SMS or Zipwhip?
        Zipwhip edges out the other on user ratings (3.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Falkon SMS and Zipwhip offer a free trial?
        Yes, both Falkon SMS and Zipwhip offer a free trial.
        What is the starting price of Falkon SMS vs Zipwhip?
        Falkon SMS starts at $39.99 /Month. Zipwhip starts at $35 /Month.
        What are the top alternatives to Falkon SMS?
        Top alternatives to Falkon SMS include Zoho Campaigns, Textable, Salesmsg, SimpleTexting, Text Request.
        What are the top alternatives to Zipwhip?
        Top alternatives to Zipwhip include CometChat, Podium, MOBtexting, SimpleTexting, Twilio Flex.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.