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Exakt vs UserZoom vs Figma Comparison

Last updated:

Exakt

Starting at $19 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Exakt, the ultimate solution for conducting engaging product surveys, helps improve retention and reduce the risk of customer churn while attracting new customers. Its powerful features include an overview dashboard, cus…

UserZoom

3.7(326 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

UserZoom ( www.usertest.me ) is UX software that allows to conduct remote usability tests and get feedback from users in minutes, so designers can spend time fixing problems instead of scheduling tests, recruiting users,…

Figma

4.5(2,143 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB charger and a lightweight metal body…

UserZoom leads on user satisfaction with a 3.7-star rating across 326 reviews.

Exakt vs UserZoom vs Figma — at a glance

FeatureExaktUserZoomFigma
Rating3.7 / 54.5 / 5
Reviews3262,143
Starting price$19 /MonthContact for pricing$12 /User/Month
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryUX SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnlineOnlineOnline
CertificationsSOC 2, GDPR, ISO 27001SOC 2, GDPR
Data residencyUSGlobal

Key differences between Exakt and UserZoom

  • Pricing: Exakt starts at $19 /Month. UserZoom pricing is not publicly listed.
  • Free trial: Exakt offers a free trial; UserZoom does not.
  • Deployment: Exakt supports SaaS/Web/Cloud; UserZoom supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Exakt vs UserZoom vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Exakt - UX Software
Talk to an expert
Talk to an expert
UserZoom - UX Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Exakt

Best for

Large Enterprises, Medium Business, Small Business

UserZoom

Best for affordable, flexible remote UX testing with direct user interaction.

Choose if
  • You need a cost-effective solution for small to medium UX research teams.
  • You want to quickly conduct remote usability tests without complex setup.
  • You require features like keyword tagging and segmentation for deeper analysis.
Consider alternatives if
  • Your organization demands flawless survey execution without glitches or errors.
  • You rely on guaranteed high survey volumes and reliable payment processing.

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

Exakt typically suits Large Enterprises and Medium Business. UserZoom tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Exakt, the ultimate solution for conducting engaging product surveys, helps improve retention and reduce the risk of customer churn while attracting new customers. Its powerful features ... Read More about Exakt

UserZoom ( www.usertest.me ) is UX software that allows to conduct remote usability tests and get feedback from users in minutes, so designers can spend time fixing problems instead of ... Read More about UserZoom

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB ... Read More about Figma

Entry Level Pricing

  • Starts from $19
  • Not Available
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

7.9/10

9.5/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Exakt has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

No software demo available

UserZoom has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Exakt, UserZoom and Figma Compare on Features?

Total Features

7 Features

9 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Exakt, UserZoom and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $19
        • Not Available
        • $12 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        Exakt pricing

        Pricing information not available

        Figma pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Exakt vs UserZoom User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        22

        14

        6

        0

        12

        915

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • User-friendly interface
        • Customizable survey options
        • Engaging dashboard

        Common complaints

        • Limited advanced analytics
        • No offline capabilities
        • Basic reporting features

        Buyer sentiment

        Users appreciate UserZoom's affordability and ease of use but express concerns about payment reliability and survey glitches.

        What buyers like

        • Ease of use
        • Affordability
        • Direct user interaction

        Common complaints

        • Payment issues
        • Survey glitches

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Intuitive design allows quick survey creation.

        • Customizable features cater to diverse business needs.

        • Engagement tools enhance response rates.

        • May lack depth in advanced analytics.

        • Not suitable for complex survey requirements.

        • Facilitates direct interaction with users for better UX understanding

        • Affordable pricing suitable for cost-conscious users

        • Features like keyword tagging and segmentation ease analysis of research interviews

        • Reports of missed payments and cancellations after completing surveys

        • Survey glitches and specific surveys not meeting quality standards

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        upscribe

        upscribe

        baremetrics

        baremetrics

        finviz

        finviz

        Adobe

        Adobe

        Lenovo

        Lenovo

        Ryanair

        Ryanair

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        No screenshots available.

        Account Name

        1 Screenshots

        Videos

        No videos available.

        No videos available.

        Alternatives

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Exakt or UserZoom?
        UserZoom edges out the other on user ratings (3.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Exakt and UserZoom offer a free trial?
        Exakt offers a free trial. UserZoom does not.
        What is the starting price of Exakt vs UserZoom?
        Exakt starts at $19 /Month. UserZoom starts at Contact for pricing.
        What are the top alternatives to Exakt?
        Top alternatives to Exakt include Figma, UXCam, UserX, UXtweak, User Insights.
        What are the top alternatives to UserZoom?
        Top alternatives to UserZoom include Figma, UserX, UXtweak, User Insights, UserTesting.

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