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eWay-CRM vs Bitrix24 Comparison

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eWay-CRM

4.3(10 reviews)

Starting at $18 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

eWay-CRM is a CRM that runs inside Microsoft Outlook, designed for sales and project teams that spend most of their day in email and want to avoid switching to a separate CRM interface. It centralizes contacts, deal pipe…

Bitrix24

4.2(400 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build com…

eWay-CRM leads on user satisfaction with a 4.3-star rating across 10 reviews.

eWay-CRM vs Bitrix24 — at a glance

FeatureeWay-CRMBitrix24
Rating4.3 / 54.2 / 5
Reviews10400
Starting price$18 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareBusiness Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2GDPR
Data residencyGlobalGlobal

Key differences between eWay-CRM and Bitrix24

  • Pricing: eWay-CRM starts at $18 /User/Month. Bitrix24 pricing is not publicly listed.
  • Target audience: eWay-CRM is built for Freelancers / Consultants and Large Enterprises, while Bitrix24 targets Large Enterprises and Medium Business.
  • User satisfaction: eWay-CRM scores higher with a 4.3-star average.
  • Deployment: eWay-CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; Bitrix24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

eWay-CRM vs Bitrix24 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

eWay-CRM - CRM Software
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Bitrix24
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eWay-CRM vs Bitrix24: Biggest differences

Start here before you go deeper into features.

eWay-CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bitrix24

Best all-in-one CRM and project management for SMBs needing flexible workflows.

Choose if
  • You run a small to medium-sized business (1-500 employees) seeking integrated CRM and collaboration tools.
  • Your teams require a single platform combining customer management, project tracking, and internal communication.
  • You want flexible customization options to adapt the software to diverse and evolving business needs.
Consider alternatives if
  • You need a lightweight, minimal feature set for simple workflows without complexity.
  • Your enterprise demands highly advanced customizations without vendor dependency and maximum platform stability.

eWay-CRM typically suits Freelancers / Consultants and Large Enterprises. Bitrix24 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

eWay-CRM is a CRM that runs inside Microsoft Outlook, designed for sales and project teams that spend most of their day in email and want to avoid switching to a separate CRM interface. It ... Read More about eWay-CRM

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More about Bitrix24

Entry Level Pricing

  • Starts from $18 , Billed Yearly
  • Not Available

Free Trial Availability

SpotScore

What's this? ↗

8.5/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.35

(10)

4.24

(400)

Best Company Size

1-50 employees51-500 employees
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Software Demo

Demo

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How do eWay-CRM and Bitrix24 Compare on Features?

Total Features

8 Features

8 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare eWay-CRM and Bitrix24 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $18 , Billed Yearly
      • Not Available

      Pricing Plans

      • Free

        • Manual email saving

        • Convert email to contact, task, deal

        • Synchronization with Outlook calendar (1 calendar)

        Show more +

      • Basic

        • Includes features of Free plan, plus

        • Caller identification (iOS, Android)

        • Task reminders

        Show more +

      • Professional

        • Includes features of Basic plan, plus

        • Automatic email saving

        • Recurrent tasks

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      eWay-CRM pricing
      Bitrix24 pricing

      eWay-CRM vs Bitrix24: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      eWay-CRM vs Bitrix24 Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      eWay-CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      7

      2

      1

      0

      0

      251

      122

      28

      8

      13

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 10 reviews, with strong overall satisfaction.

      What buyers like

      • Strong integration with Outlook and Excel, making it an essential tool for users who frequent these applications.
      • User-friendly interface, requiring minimal training for basic functions.
      • Highly customizable to meet diverse business needs and workflows.

      Common complaints

      • Slows down Outlook for some users, which can affect workflow efficiency.
      • The richness of features could be overwhelming for those with little experience.
      • Limited insights from advanced users regarding long-term performance.

      Buyer sentiment

      Users generally appreciate Bitrix24's rich feature set and usability but note challenges with complexity and occasional technical issues.

      What buyers like

      • Feature-rich all-in-one platform
      • Ease of use
      • Flexibility and customization

      Common complaints

      • Complexity for new users
      • Technical bugs and stability issues

      Pros and Cons

      • Combines CRM and eCommerce functionalities seamlessly.

      • Offers extensive tools for managing customer interactions.

      • Facilitates efficient order processing and inventory control.

      • May overwhelm small businesses with complexity.

      • Customization options may be limited for specific needs.

      • Comprehensive all-in-one platform combining CRM, project management, and collaboration tools

      • Intuitive and user-friendly interface with minimal training required

      • Flexible customization options adapting to diverse business needs

      • Steep learning curve due to overwhelming number of features for new users

      • Occasional technical bugs impacting platform stability

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used eWay-CRM or Bitrix24? Tell buyers what actually differs.

      eWay-CRM and Bitrix24 Customers

      Customers

      JCDecaux

      JCDecaux

      Abernathy MacGregor

      Abernathy MacGregor

      Knauer

      Knauer

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      screenshots

      17 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to eWay-CRM and Bitrix24 in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, eWay-CRM or Bitrix24?
      eWay-CRM edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do eWay-CRM and Bitrix24 offer a free trial?
      Yes, both eWay-CRM and Bitrix24 offer a free trial.
      What is the starting price of eWay-CRM vs Bitrix24?
      eWay-CRM starts at $18 /User/Month. Bitrix24 starts at Contact for pricing.
      What are the top alternatives to eWay-CRM?
      Top alternatives to eWay-CRM include Bigin by Zoho CRM, Creatio CRM, PlanPlus Online, Ivinex, RedHorse CRM.
      What are the top alternatives to Bitrix24?
      Top alternatives to Bitrix24 include FlowWright, Function Point, SWELLEnterprise, vCita, Ninox Database.