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Compare Espressive vs Voxta

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Voxta - Conversation Intelligence Software
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Overview

Description

Espressive Barista is an artificially intelligent virtual support agent (VSA) that is designed to effectively automate employee inquiries & requests with personalized answers. Its advanced ... Read More

Introducing Voxta, the ultimate voice assistant solution for call centers and mobile apps. Offering round-the-clock customer service, Voxta engages with customers and reduces wait times and ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings
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Software Demo

Demo

Voxta has not given any software demo yet

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Features

Total Features

13 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          15

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          Espressive Barista delivers an intelligent and practical solution for enterprises looking to streamline internal support processes. Its ability to reduce help desk load by 70% and return over a ...Read more

          Voxta has revolutionized our approach to customer service by automating routine interactions and delivering consistent 24/7 support. Its integration with our APIs was smooth, and the multilingual ...Read more

          Pros and Cons
          • By handling 70% of help desk tickets automatically, Espressive Barista significantly reduces the IT support workload, allowing human agents to focus on more complex issues.

          • The system reclaims an average of 1.2 weeks of productivity per employee annually, translating into measurable ROI for organizations.

          • Espressive leverages natural language processing to understand and respond in a human-like manner, improving employee satisfaction and reducing friction in interactions.

          • The VSA offers tailored answers based on employee roles and preferences, enhancing the user experience across departments.

          • Despite its no-code design, integrating and configuring Espressive to suit an organization’s unique knowledge base may require time and resources.

          • Compared to more robust platforms, analytics and insights are focused more on ticketing efficiency than broader workforce intelligence.

          • Voxta delivers uninterrupted service by functioning around the clock, significantly enhancing customer satisfaction and ensuring queries are addressed at any time.

          • With support for English and Indian languages, Voxta enables personalized communication across diverse user bases, making it ideal for regional markets.

          • The platform integrates effortlessly with client APIs, allowing for a smooth transition into existing infrastructures without major development overhead.

          • By handling frequently asked questions and basic issues autonomously, Voxta reduces the burden on human agents and improves resolution speed.

          • Deep customizations might require more technical intervention, which could be a barrier for smaller teams or those without dedicated IT support.

          • While basic functions are easy to implement, unlocking the platform’s full potential may require training or onboarding time

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Media and Screenshots

          Screenshots
          Espressive

          3 Screenshots

          Voxta

          3 Screenshots

          Videos
          video-0

          1 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Espressive nor Voxta offers a free trial.

          Espressive is designed for Large Enterprises, Medium Business and Small Business.

          Voxta is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Espressive and Voxta are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Espressive includes V-Person, NordPass, Conversica, Conversational AI Bot, SAP Conversational AI, Kindly Conversion Optimization, Convin and Avoma.

          Some top alternatives to Voxta includes GenieTalk.ai, NordPass, Dialpad Contact Center, VoiceIQ, PolyAI, Floatbot, Convin, Avoma and Gong.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].