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Epic vs Healthie Comparison

Last updated:

Epic

4.3(829 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Epic is a software that offers a great patient experience with a bevy of helpful tools. It features MyChart, which allows patients to quickly locate valuable health information, and even text with doctors, complete quest…

Healthie

4.5(10 reviews)

Starting at $29

  • Free Trial
  • Individuals
  • Large Enterprises

Healthie is a comprehensive Practice Management and Telehealth Platform designed for business. Check appointment types and stay on top of schedules using our built-in calendar. Keep notes during sessions, and take advant…

Healthie leads on user satisfaction with a 4.5-star rating across 10 reviews.

Epic vs Healthie — at a glance

FeatureEpicHealthie
Rating4.3 / 54.5 / 5
Reviews82910
Starting priceContact for pricing$29
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryEHR SoftwareMedical Practice Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsHIPAASOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between Epic and Healthie

  • Pricing: Healthie starts at $29. Epic pricing is not publicly listed.
  • Free trial: Healthie offers a free trial; Epic does not.
  • Target audience: Epic is built for Large Enterprises and Medium Business, while Healthie targets Individuals and Large Enterprises.
  • User satisfaction: Healthie scores higher with a 4.5-star average.
  • Deployment: Epic supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Healthie supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Epic vs Healthie — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most EHR Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Epic - New SaaS Software
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Healthie - New SaaS Software
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Biggest differences

Start here before you go deeper into features.

Epic

Best for large healthcare systems needing comprehensive, integrated EHR solutions.

Choose if
  • You operate a hospital or multi-hospital health system requiring enterprise-grade features.
  • Your team includes physicians, nurses, and IT analysts needing advanced clinical decision support.
  • You want robust patient engagement tools like MyChart for improved communication and education.
Consider alternatives if
  • You run a small clinic or solo practice needing a simple, low-cost EHR solution.
  • You require quick, low-complexity implementation without extensive resource investment.

Healthie

Best for small to medium medical practices needing integrated telehealth and billing.

Choose if
  • You require a combined practice management and secure telehealth platform.
  • Your team benefits from built-in calendar and streamlined appointment scheduling.
  • You want automated payment processing to simplify billing workflows.
Consider alternatives if
  • You represent a large enterprise needing extensive customization and advanced features.
  • Your practice does not utilize telehealth or digital appointment management.

Epic: Best for large healthcare systems needing comprehensive, integrated EHR solutions. Healthie: Best for small to medium medical practices needing integrated telehealth and billing.

Description

Epic is a software that offers a great patient experience with a bevy of helpful tools. It features MyChart, which allows patients to quickly locate valuable health information, and even ... Read More about Epic

Healthie is a comprehensive Practice Management and Telehealth Platform designed for business. Check appointment types and stay on top of schedules using our built-in calendar. Keep notes ... Read More about Healthie

Entry Level Pricing

  • Not Available
  • Starts from $29

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.26

(829)

4.45

(10)

Best Company Size

500+ EmployeesMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Epic

  • Highly Comprehensive & Integrated Platform: From clinical documentation and e-prescribing to revenue cycle management and patient engagement via MyChart, Epic covers the full healthcare continuum across all specialties
  • Advanced Decision Support & Scalability: Epic's AI-driven tools, standardized order sets, and reliable analytics support clinical decision-making. The platform scales effectively to large hospitals and health systems.
  • Mobile & Patient Engagement Ecosystem: MyChart, along with clinician mobile apps like Haiku and Canto, provides flexible access for staff and patients, improving engagement across devices
Best fit

Best fit

Epic

  • 500+ Employees
  • Hospitals, Academic Medical Centers, Multi-Hospital Health Systems, Large Specialty Clinics
  • Physicians, Nurses, IT Systems Analysts, Revenue Cycle Managers, Chief Information Officers, Population Health Directors, Clinical Decision Support Leads

Healthie

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Epic

  • Steep pricing—software, implementation, training, and support can exceed $100M for large systems, with upgrades costing 40–50% of initial investment. Smaller organizations often cannot justify the expense.
  • Complex interface with frequent UI updates and redundant navigation paths slow user workflows. Teams report high time-to-task completion compared to competitors.
  • Restricted external data exchange and slower third-party integrations. Regulatory scrutiny has centered on data portability limitations.

Healthie

No alternatives guidance available yet.

Software Demo

Demo

No software demo available

Epic has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

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Trusted by teams at

How do Epic and Healthie Compare on Features?

Total Features

6 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Epic and Healthie on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $29

      Pricing Plans

      • Not Available
      • Beginnings

        • Number of Clients : 5 Clients

        • HIPAA- Compliance

        • Secure Client Messaging

        Show more +

      • Small Practice

        • Number of Clients : Unlimited

        • HIPAA- Compliance

        • Secure Client Messaging

        Show more +

      • Practice Plus

        • Number of Clients : Unlimited

        • HIPAA- Compliance

        • Secure Client Messaging

        Show more +

      • Browse all pricing plans

      Pricing Page

      Pricing information not available

      Healthie pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Epic User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      479

      325

      70

      9

      8

      7

      1

      2

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights Epic's comprehensive features and strong patient engagement, tempered by concerns about complexity and cost.

      What buyers like

      • Comprehensive platform functionality
      • Advanced clinical decision support
      • Effective patient engagement tools

      Common complaints

      • Complex and lengthy implementation
      • Lack of pricing transparency

      Buyer sentiment

      Overall positive sentiment highlighting ease of use and telehealth integration, tempered by limited user feedback volume.

      What buyers like

      • Ease of use
      • Telehealth functionality
      • Appointment and payment management

      Common complaints

      • Pricing transparency
      • Limited user reviews

      Pros and Cons

      • Highly comprehensive and integrated platform covering clinical, revenue, and patient engagement needs

      • Advanced AI-driven decision support and robust analytics

      • Strong mobile and patient engagement ecosystem through MyChart and clinician apps

      • Pricing is quotation based and not publicly transparent

      • Implementation complexity requiring significant resources and time

      • Integrated telehealth with secure video consultations

      • Built-in calendar for appointment and schedule management

      • Payment automation to streamline billing processes

      • Limited publicly available pricing information

      • Potentially insufficient for very large or complex enterprise needs

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Epic or Healthie? Tell buyers what actually differs.

      Media and Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Epic or Healthie?
      Healthie edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Epic and Healthie offer a free trial?
      Healthie offers a free trial. Epic does not.
      What is the starting price of Epic vs Healthie?
      Epic starts at Contact for pricing. Healthie starts at $29.
      What are the top alternatives to Epic?
      Top alternatives to Epic include RXNT Clinical EHR, NextGen Healthcare EHR, Athenahealth EHR, ChiroSpring, BackChart.
      What are the top alternatives to Healthie?
      Top alternatives to Healthie include PracticeStudio, Private Practice Manager (PPM), Doctor Sahab, Qualified, Simplify Practice.