eNPS vs Thermostat vs Zonka Feedback Comparison
eNPS
Starting at $29 /Month
- Free Trial
- Individuals
- Medium Business
NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking from -100 to +100, where -100…
Thermostat
Starting at $40.83 /Month
- Large Enterprises
- Medium Business
The NPS Thermostat is an intelligent Wi-Fi programmable thermostat with a touchscreen display. Users can view the current and forecast weather and control home comfort from wherever they are. The NPS Thermostat also allo…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
eNPS leads on user satisfaction with a 4.5-star rating across 4 reviews.
SpotSaaS Analysis
eNPSThermostatZonka Feedback
The core difference between eNPS and Thermostat lies in their focus areas: eNPS specializes in customer feedback management for SMBs, while Thermostat is designed for remote-controlled smart thermostat management. Ideal buyers for eNPS are small to medium businesses looking for straightforward NPS solutions, whereas Thermostat is best suited for businesses seeking simple, programmable climate control.
- Best for SMBs needing real-time NPS feedback - Ideal for customer service or success teams - Simple and easy-to-use interface - Focused on survey-based feedback collection - Suitable for companies with 1-500 employees - Affordable pricing at $29
- Designed for remote-controlled thermostat management - Offers Wi-Fi programmable scheduling - Integrated weather forecasts on the display - Ideal for small to medium businesses - Allows smartphone control for convenience - Priced at $40.83
eNPS vs Thermostat vs Zonka Feedback — at a glance
| Feature | eNPS | Thermostat | Zonka Feedback |
|---|---|---|---|
| Rating | 4.5 / 5 | — | 4.7 / 5 |
| Reviews | 4 | — | 130 |
| Starting price | $29 /Month | $40.83 /Month | $24 /Month |
| Free trial | Yes | No | Yes |
| Free version | No | No | No |
| Best for | Individuals, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | GDPR | — | GDPR |
| Data residency | US | US | Global |
Key differences between eNPS and Thermostat
- Pricing: eNPS starts at $29 /Month, while Thermostat starts at $40.83 /Month.
- Free trial: eNPS offers a free trial; Thermostat does not.
- Target audience: eNPS is built for Individuals and Medium Business, while Thermostat targets Large Enterprises and Medium Business.
- Deployment: eNPS supports SaaS/Web/Cloud; Thermostat supports SaaS/Web/Cloud.
Compare eNPS vs Thermostat vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for SMBs needing simple, real-time NPS customer feedback management.
- You are a small or medium business with 1-500 employees seeking straightforward NPS scoring.
- Your customer service or success teams want easy-to-use, survey-based feedback collection.
- You need real-time customer rankings from -100 to +100 for quick sentiment insights.
- You require advanced analytics or detailed customer feedback beyond basic NPS scoring.
- You are a large enterprise needing complex integrations and scalable, enterprise-grade features.
Best for simple, remote-controlled smart thermostat management with weather integration.
- You need easy Wi-Fi programmable thermostat scheduling with remote smartphone control.
- You want integrated weather forecasts directly on the thermostat touchscreen display.
- Your team includes facilities or energy managers in small to medium businesses.
- Your company lacks reliable Wi-Fi infrastructure for remote connectivity.
- You require advanced HVAC diagnostics or detailed energy analytics features.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
eNPS: Best for SMBs needing simple, real-time NPS customer feedback management. Thermostat: Best for simple, remote-controlled smart thermostat management with weather integration.
Description | NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking ... Read More about eNPS | The NPS Thermostat is an intelligent Wi-Fi programmable thermostat with a touchscreen display. Users can view the current and forecast weather and control home comfort from wherever they ... Read More about Thermostat | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
|---|---|---|---|
Entry Level Pricing |
|
|
|
Free Trial Availability |
|
| |
Spotsaas ScoreWhat's this? ↗ | 8.2/10 | 8.4/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-50 employees51-500 employees | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  eNPS has not given any software demo yet If you're the owner of this profile, add your demo.Contact us | Thermostat has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do eNPS, Thermostat and Zonka Feedback Compare on Features?
Total Features | 11 Features | 16 Features | 28 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare eNPS, Thermostat and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
|---|---|---|---|
Starting From |
|
|
|
Pricing Plans |
|
| |
Pricing Page |  |  |  |
Other Details
Organization Types supported |
|
|
|
|---|---|---|---|
Platforms Supported |
|
|
|
Modes of support |
|
|
|
API Support |
|
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
|---|---|---|
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | — | — |
Data Encryption | — | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
eNPS vs Thermostat User Reviews & Rating Comparison
User Ratings | 4.5 (based on 4 reviews) | No reviews available for the product | |
|---|---|---|---|
Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate the straightforward NPS scoring and ease of use, though the small number of reviews limits confidence. What buyers like
Common complaints
| Buyer sentiment No user reviews or ratings available to assess sentiment. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
|
Pros and Cons |
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  eHealth  WMG  Annenberg |  Leroy Merlin  SAP  BCG |
|---|
Media and Screenshots
Screenshots |  1 Screenshots |  4 Screenshots |
|---|---|---|
Videos | No videos available. | No videos available. |
Alternatives
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, eNPS or Thermostat?
- eNPS edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do eNPS and Thermostat offer a free trial?
- eNPS offers a free trial. Thermostat does not.
- What is the starting price of eNPS vs Thermostat?
- eNPS starts at $29 /Month. Thermostat starts at $40.83 /Month.
- What are the top alternatives to eNPS?
- Top alternatives to eNPS include Zonka Feedback, Retently, FeedbackLink, Promoter Ninja, GrowthScore.
- What are the top alternatives to Thermostat?
- Top alternatives to Thermostat include Zonka Feedback, ClearlyRated, FeedbackLink, YesInsights, Promoter Ninja.