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Email Tracking for Zendesk vs Mail Track Comparison

Last updated:

Email Tracking for Zendesk

Starting at $1.67 per user / month

  • Large Enterprises
  • Small Business

Experience the power of enhanced communication with Email Tracking for Zendesk. Our innovative add-on revolutionizes how you manage emails, offering complete control and visibility over your correspondence. Say goodbye t…

Mail Track

Starting at $2.99 per user / month

  • Individuals
  • Freelancers / Consultants

Experience the power of Mail Track for Gmail – the premier email tracking solution that's changing the game in keeping your inbox under control. Tailored specifically for Gmail users, this innovative tool offers a guaran…

Email Tracking for Zendesk vs Mail Track — at a glance

FeatureEmail Tracking for ZendeskMail Track
Rating
Reviews
Starting price$1.67 per user / month$2.99 per user / month
Free trial No No
Free version No No
Best forLarge Enterprises, Small Business, Medium BusinessIndividuals, Freelancers / Consultants
CategoryEmail Tracking SoftwareEmail Tracking Software
PlatformsBrowser Based (Cloud)
API
Support modesOnline
Certifications
Data residencyUSUS

Key differences between Email Tracking for Zendesk and Mail Track

  • Pricing: Email Tracking for Zendesk starts at $1.67 per user / month, while Mail Track starts at $2.99 per user / month.
  • Target audience: Email Tracking for Zendesk is built for Large Enterprises and Small Business, while Mail Track targets Individuals and Freelancers / Consultants.

Email Tracking for Zendesk vs Mail Track — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Email Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Talk to an expert
Mail Track
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Email Tracking for Zendesk

Best for Zendesk users needing simple, real-time email open tracking.

Choose if
  • You use Zendesk as your primary customer support platform.
  • You want real-time visibility into when emails are opened by customers.
  • You need a low-complexity, streamlined email tracking solution for support or sales teams.
Consider alternatives if
  • Your company requires advanced email marketing automation features.
  • You need multi-channel communication tracking beyond email within your workflows.

Mail Track

Best for

Individuals, Freelancers / Consultants

Email Tracking for Zendesk typically suits Large Enterprises and Small Business. Mail Track tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Experience the power of enhanced communication with Email Tracking for Zendesk. Our innovative add-on revolutionizes how you manage emails, offering complete control and visibility over ... Read More about Email Tracking for Zendesk

Experience the power of Mail Track for Gmail – the premier email tracking solution that's changing the game in keeping your inbox under control. Tailored specifically for Gmail users, this ... Read More about Mail Track

Entry Level Pricing

  • Starts from $1.67 , Billed Yearly
  • Starts from $2.99 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Mail Track has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Email Tracking for Zendesk and Mail Track Compare on Features?

Total Features

0 Features

7 Features

Unique Features

No features

No unique features

Get Quote
Get Quote

Compare Email Tracking for Zendesk and Mail Track on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $1.67 , Billed Yearly
      • $2.99 , Billed Yearly

      Pricing Plans

      • Lite Plan

        $2.00

        per user / month

        • Track the delivery of sent emails

        • See the exact time and date of openings

        • Check how many times your message was opened

        Show more +

      • Pro Plan

        $3.00

        per user / month

        • Everything in Lite

        • Link tracking option

        • Change link tracking parameters

        Show more +

      • Free

        • Tracked emails per day - Unlimited

        • Track from mobile

        • Mail notifications

      • Personal

        $5.99

        per user / month

        • Tracked emails per day - Unlimited

        • Track from mobile

        • Mail notifications

        Show more +

      Pricing Page

      Email Tracking for Zendesk pricing
      Mail Track pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - iOS
      • Mobile - Android

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      List of Customers

      Customers

      INGRAM

      INGRAM

      ORDORO

      ORDORO

      Userinterviews

      Userinterviews

      Google

      Google

      Unity

      Unity

      Stripe

      Stripe

      Media and Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Email Tracking for Zendesk and Mail Track in 2026

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      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Email Tracking for Zendesk or Mail Track?
      Email Tracking for Zendesk and Mail Track are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Email Tracking Software needs.
      Do Email Tracking for Zendesk and Mail Track offer a free trial?
      Neither Email Tracking for Zendesk nor Mail Track currently lists a free trial.
      What is the starting price of Email Tracking for Zendesk vs Mail Track?
      Email Tracking for Zendesk starts at $1.67 per user / month. Mail Track starts at $2.99 per user / month.
      What are the top alternatives to Email Tracking for Zendesk?
      Top alternatives to Email Tracking for Zendesk include ReachInbox, Mailflagger, Rangeflow, Inboxigniter, ReadNotify.
      What are the top alternatives to Mail Track?
      Top alternatives to Mail Track include Email Tracker, Replybutton, OpenedOrNot, MailTrack, Email Meter.

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