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Email Tracking for Zendesk vs Gmail vs Campaigner vs Moosend Comparison

Last updated:

Email Tracking for Zendesk

Starting at $1.67 per user / month

  • Large Enterprises
  • Small Business

Experience the power of enhanced communication with Email Tracking for Zendesk. Our innovative add-on revolutionizes how you manage emails, offering complete control and visibility over your correspondence. Say goodbye t…

Gmail

3.5(2,580 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Gmail is Google’s email platform for personal and business use, with real-time notifications, spam filtering, and integration with Google Workspace tools. Organizations can set up custom-domain email addresses for employ…

Campaigner

5.0(2 reviews)

Starting at $14 /month

  • Free Trial
  • Large Enterprises
  • Medium Business

Campaigner is an email marketing and automation platform used by mid-size marketing teams that need behavior-triggered campaigns across email and other channels. It solves the batch-and-blast problem by letting marketers…

Moosend

4.3(416 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Moosend is a powerful Email Marketing Software for small businesses that's easy to use and affordable, with a robust feature set. With its user-friendly interface and newbie-friendly training, Moosend makes it easy to cr…

Gmail leads on user satisfaction with a 3.5-star rating across 2,580 reviews.

Email Tracking for Zendesk vs Gmail vs Campaigner vs Moosend — at a glance

FeatureEmail Tracking for ZendeskGmailCampaignerMoosend
Rating3.5 / 55.0 / 54.3 / 5
Reviews2,5802416
Starting price$1.67 per user / monthContact for pricing$14 /monthContact for pricing
Free trial No No Yes No
Free version No No No No
Best forLarge Enterprises, Small Business, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryEmail Tracking SoftwareEmail Marketing SoftwareEmail Marketing SoftwareEmail Marketing Software
Integrations7+ apps
PlatformsBrowser Based (Cloud)SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesOnline24/7 (Live rep), Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001GDPRGDPR
Data residencyUSGlobalUSUS

Key differences between Email Tracking for Zendesk and Gmail

  • Pricing: Email Tracking for Zendesk starts at $1.67 per user / month. Gmail pricing is not publicly listed.
  • Deployment: Email Tracking for Zendesk supports Browser Based (Cloud); Gmail supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Email Tracking for Zendesk vs Gmail vs Campaigner vs Moosend — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Email Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Gmail - Email Marketing Software
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Biggest differences

Start here before you go deeper into features.

Email Tracking for Zendesk

Best for Zendesk users needing simple, real-time email open tracking.

Choose if
  • You use Zendesk as your primary customer support platform.
  • You want real-time visibility into when emails are opened by customers.
  • You need a low-complexity, streamlined email tracking solution for support or sales teams.
Consider alternatives if
  • Your company requires advanced email marketing automation features.
  • You need multi-channel communication tracking beyond email within your workflows.

Gmail

Best for teams needing simple, integrated email with Google Workspace tools.

Choose if
  • You want seamless integration with Google Drive, Calendar, and Tasks.
  • Your team values an intuitive, easy-to-use interface with minimal setup.
  • You need effective spam filtering to reduce unwanted emails.
Consider alternatives if
  • Your organization requires dedicated, responsive live customer support.
  • You need guaranteed account recovery and minimal ad interruptions.

Campaigner

Best for

Large Enterprises, Medium Business, Small Business

Moosend

Best for

Large Enterprises, Medium Business, Small Business

Email Tracking for Zendesk: Best for Zendesk users needing simple, real-time email open tracking. Gmail: Best for teams needing simple, integrated email with Google Workspace tools.

Description

Experience the power of enhanced communication with Email Tracking for Zendesk. Our innovative add-on revolutionizes how you manage emails, offering complete control and visibility over ... Read More about Email Tracking for Zendesk

Gmail is Google’s email platform for personal and business use, with real-time notifications, spam filtering, and integration with Google Workspace tools. Organizations can set up ... Read More about Gmail

Campaigner is an email marketing and automation platform used by mid-size marketing teams that need behavior-triggered campaigns across email and other channels. It solves the ... Read More about Campaigner

Moosend is a powerful Email Marketing Software for small businesses that's easy to use and affordable, with a robust feature set. With its user-friendly interface and newbie-friendly ... Read More about Moosend

Entry Level Pricing

  • Starts from $1.67 , Billed Yearly
  • Not Available
  • Starts from $14 , monthly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

SpotScore

What's this? ↗

Not Available

9.1/10

8.8/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
1-50 employees51-10,000 employees
50 to 500 employees
1 to 500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Gmail

  • Smooth Collaboration: With Gmail's integrated Google Workspace tools, teams can easily collaborate in real-time on documents, spreadsheets, and presentations. This simplifies communication and keeps everyone aligned, improving productivity.
  • Advanced Security Features: Gmail uses advanced security measures, including spam filtering and two-factor authentication, to keep sensitive information protected. As a manager, you can have confidence that your organization's data is secure from potential threats.
  • Intuitive Interface: Gmail's simple design makes it easy for both experienced users and those new to technology to manage their inbox. This reduces the learning curve for new employees and lets everyone focus on what truly matters—getting work done.

Campaigner

  • Email Marketing Automation: With Campaigner, managers can easily automate their email campaigns, saving time while keeping all customers engaged. This lets you focus on strategy while our platform handles the routine tasks.
  • Advanced Segmentation Capabilities: Administrators will appreciate the powerful segmentation tools that let you create highly targeted messaging. This keeps your emails relevant to specific audience segments, ultimately driving higher engagement rates and conversions.
  • Analytics and Reporting: Executives benefit from Campaigner's complete analytics dashboard, which provides actionable insights into campaign performance. You can easily track open rates, click-through rates, and ROI to make informed decisions.

Moosend

  • Email Marketing: Moosend is an intuitive platform that lets teams create, automate, and analyze email campaigns, keeping you connected with your audience without unnecessary complexity.
  • Advanced Automation Features: The reliable automation capabilities let you trigger personalized messages based on user behavior. This means you can nurture leads effectively while your team focuses on strategic initiatives.
  • Real-Time Analytics: Moosend provides comprehensive reporting tools that give you insights into campaign performance. This data-driven approach helps executives make informed decisions to optimize marketing strategies and boost ROI.
Best fit

Best fit

Gmail

  • 1 to 10,000 employees
  • Martech, SaaS, Consulting, Education, and E-commerce
  • often found in roles such as Marketing Managers, Customer Support Representatives, Project Managers, and Administrative Assistants

Campaigner

  • 50 to 500 employees
  • Martech, Revtech, SaaS, and Consulting
  • Marketing Managers, Email Marketing Specialists, Digital Marketing Coordinators, and Campaign Strategists

Moosend

  • 1 to 500 employees
  • Martech, SaaS, E-commerce, Digital Marketing, and Nonprofit sectors
  • Marketing Managers, E-commerce Managers, Digital Marketers, Content Creators, and Marketing Automation Specialists
Watchouts

Reasons buyers look elsewhere

Gmail

  • Users may seek alternatives to Gmail due to privacy concerns, as some may prefer email services that prioritize data security and offer end-to-end encryption to protect personal information from third-party access.
  • Those looking for a more streamlined interface might consider alternatives that provide a simpler user experience, minimizing distractions and enhancing productivity by focusing on essential features.
  • Individuals or businesses requiring advanced collaboration tools could explore options that integrate seamlessly with project management and team communication platforms, facilitating better teamwork and efficiency.

Campaigner

  • Pricing starts at $20/month for basic plans; teams under 10 people often switch to Mailchimp or ConvertKit for lower entry costs
  • Interface requires 3–4 clicks for common tasks like segmentation; competitors like ActiveCampaign complete the same workflows in 1–2 clicks
  • Automation limited to 5 conditional branches per workflow; teams needing 10+ branches migrate to HubSpot or Klaviyo

Moosend

  • Lacks advanced automation workflows — teams needing complex multi-step sequences often switch to HubSpot or ActiveCampaign
  • Price-sensitive buyers find cheaper alternatives like Mailchimp or Klaviyo that cover basic email marketing at half the cost
  • Limited onboarding and support — companies wanting hands-on training or dedicated account management choose platforms with stronger customer success teams

Software Demo

Demo

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Step 1 of 4

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How do Email Tracking for Zendesk, Gmail, Campaigner and Moosend Compare on Features?

Total Features

4 Features

11 Features

20 Features

22 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Email Tracking for Zendesk, Gmail, Campaigner and Moosend on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $1.67 , Billed Yearly
          • Not Available
          • $14 , monthly
          • Not Available

          Pricing Plans

          • Lite Plan

            $2.00

            per user / month

            • Track the delivery of sent emails

            • See the exact time and date of openings

            • Check how many times your message was opened

            Show more +

          • Pro Plan

            $3.00

            per user / month

            • Everything in Lite

            • Link tracking option

            • Change link tracking parameters

            Show more +

          • Not Available
          • Essentials

            $14

            /month

            • Great for those wanting the basics of great email marketing

            • Drag and drop editor

            • Email templates

            Show more +

          • Advanced

            $35

            /month

            • Great for experienced users with advanced needs

            • Automation workflows - simple and multi-path

            • Advanced segmentation

            Show more +

          • Custom

            Custom

            • Great for those sending at scale

            • Full suite of features

            • Dedicated Account Management

            Show more +

          • Not Available

          Pricing Page

          Email Tracking for Zendesk pricing

          Pricing information not available

          Campaigner pricingMoosend pricing

          Other Details

          Organization Types supported

          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes

          HIPAA

          ✓ Yes

          GDPR

          ✓ Yes

          ISO 27001

          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Data Encryption

          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🇺🇸 US
          🌐 Global

          Email Tracking for Zendesk vs Gmail vs Campaigner User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          4.3

          (based on 416 reviews)

          Rating Distribution

          No reviews available for this product

          381

          93

          46

          58

          357

          2

          0

          0

          0

          0

          0

          0

          0

          0

          0

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Insufficient user feedback and ratings available to determine overall sentiment.

          What buyers like

          • Email open tracking
          • Zendesk integration
          • Communication visibility

          Common complaints

          • Lack of pricing transparency
          • Limited feature information

          Buyer sentiment

          Users appreciate Gmail's ease of use, integration, and spam filtering but express frustration over account recovery, customer support, and ad intrusiveness.

          What buyers like

          • Ease of use
          • Integration with Google services
          • Spam filtering

          Common complaints

          • Account recovery problems
          • Lack of responsive customer support

          Buyer sentiment

          Buyer sentiment is very strong across 2 reviews, with consistently positive feedback.

          What buyers like

          • Strong inbox deliverability fundamentals and list compliance features help maintain high send reputation.
          • Flexible for custom workflows and extended integrations through API or middleware tools like Zapier.
          • Supports email and social channel integration for cohesive campaigns across platforms.

          Common complaints

          • While solid for campaign performance, its analytics lack the depth of standalone reporting or advanced BI dashboards.
          • Some parts of the interface feel dated and less intuitive compared to newer marketing solutions.
          • Compared to platforms with extensive app ecosystems, Campaigner’s built-in direct connectors are narrower, often relying on Zapier for third-party syncs.

          Buyer sentiment

          Buyer sentiment is positive across 416 reviews, with strong overall satisfaction.

          What buyers like

          • Affordable pricing
          • User-friendly interface
          • Strong feature set

          Common complaints

          • Limited advanced features
          • Basic templates
          • No SMS marketing

          Pros and Cons

          • Real-time email open tracking

          • Seamless integration with Zendesk

          • Improved visibility into customer communication

          • Lack of detailed pricing information

          • Limited feature details available

          • Integration with Google Workspace tools enabling seamless collaboration

          • Effective spam filtering reducing unwanted emails

          • User-friendly and intuitive interface suitable for all skill levels

          • Account recovery issues causing loss of access

          • Lack of live chat or phone support for urgent problems

          • Strong inbox deliverability fundamentals and list compliance features help maintain high send reputation.

          • Flexible for custom workflows and extended integrations through API or middleware tools like Zapier.

          • Supports email and social channel integration for cohesive campaigns across platforms.

          • While solid for campaign performance, its analytics lack the depth of standalone reporting or advanced BI dashboards.

          • Some parts of the interface feel dated and less intuitive compared to newer marketing solutions.

          • **Streamlined Email Marketing**: With Moosend, I’ve discovered an intuitive platform that allows teams to effortlessly create, automate, and analyze email campaigns, ensuring you stay connected with your audience without the hassle.

          • **Advanced Automation Features**: The robust automation capabilities empower you to trigger personalized messages based on user behavior. This means you can nurture leads effectively while your team focuses on strategic initiatives.

          • **Real-Time Analytics**: Moosend provides comprehensive reporting tools that give you insights into campaign performance. This data-driven approach helps executives make informed decisions to optimize marketing strategies and boost ROI.

          • Limited advanced features may not satisfy larger businesses.

          • Basic templates may not appeal to all users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used Email Tracking for Zendesk, Gmail, Campaigner, or Moosend? Tell buyers what actually differs.

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          INGRAM

          INGRAM

          ORDORO

          ORDORO

          Userinterviews

          Userinterviews

          No Customers information available.

          LG

          LG

          The UPS Store

          The UPS Store

          CLARINS

          CLARINS

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Business Collaboration Tools

          1 Screenshots

          Videos

          video-0

          2 Videos

          video-0

          2 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Email Tracking for Zendesk or Gmail?
          Gmail edges out the other on user ratings (3.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Email Tracking for Zendesk and Gmail offer a free trial?
          Neither Email Tracking for Zendesk nor Gmail currently lists a free trial.
          What is the starting price of Email Tracking for Zendesk vs Gmail?
          Email Tracking for Zendesk starts at $1.67 per user / month. Gmail starts at Contact for pricing.
          What are the top alternatives to Email Tracking for Zendesk?
          Top alternatives to Email Tracking for Zendesk include ReachInbox, Mailflagger, Rangeflow, Inboxigniter, ReadNotify.
          What are the top alternatives to Gmail?
          Top alternatives to Gmail include Campaigner, Moosend, SMTP, Omnisend, Constant Contact.