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Element vs Trillian Comparison

Last updated:

Element

4.2(27 reviews)

Starting at $10 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Element is an instant messaging software for small and medium business from element14. Quickly and easily create IM groups, manage employees' contact details and schedule meetings on the go. Watch screencasts about Eleme…

Trillian

Starting at $3.33 /Month

  • Large Enterprises
  • Medium Business

Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to communicate with them regardle…

Element leads on user satisfaction with a 4.2-star rating across 27 reviews.

Element vs Trillian — at a glance

FeatureElementTrillian
Rating4.2 / 5
Reviews27
Starting price$10 /Month$3.33 /Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnlineOnline
Certifications
Data residencyUSGlobal

Key differences between Element and Trillian

  • Pricing: Element starts at $10 /Month, while Trillian starts at $3.33 /Month.
  • Free trial: Element offers a free trial; Trillian does not.
  • Deployment: Element supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Trillian supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Element vs Trillian — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Element - Business Instant Messaging Software
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Trillian - Business Instant Messaging Software
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Biggest differences

Start here before you go deeper into features.

Element

Best for

Large Enterprises, Medium Business, Small Business

Trillian

Best for

Large Enterprises, Medium Business, Small Business

Element typically suits Large Enterprises and Medium Business. Trillian tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Element is an instant messaging software for small and medium business from element14. Quickly and easily create IM groups, manage employees' contact details and schedule meetings on the ... Read More about Element

Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to ... Read More about Trillian

Entry Level Pricing

  • Starts from $10
  • Starts from $3.33 , Billed Yearly

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.2

(27)
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Compare Element and Trillian on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $10
      • $3.33 , Billed Yearly

      Pricing Plans

      • Not Available
      • Individual Free

        • 1 user

        • Free Windows, Mac, and Linux desktop clients

        • Free iOS and Android mobile clients

        Show more +

      • Individual Pro

        • 1 user

        • All of the features from Individual Free

        • Access chat history from any device

        Show more +

      • Business

        • 5 user minimum

        • All of the features from Individual Pro

        • Centralized user administration

        Show more +

      • Browse all pricing plans

      Pricing Page

      Element pricing
      Trillian pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      Element User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      1

      1

      0

      0

      0

      72

      28

      10

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 2 reviews, with strong overall satisfaction.

      What buyers like

      • Easy group creation
      • Mobile scheduling
      • No IT support needed

      Common complaints

      • Limited advanced features
      • Basic customization options
      • May lack scalability

      What buyers like

      • Integrated messaging and email
      • Remote synchronization
      • User-friendly interface

      Common complaints

      • Limited advanced features
      • Basic security options
      • No task management

      Pros and Cons

      • User-friendly design facilitates quick adoption.

      • Mobile scheduling enhances on-the-go communication.

      • No reliance on IT support streamlines usage.

      • Limited features may not meet all business needs.

      • Scalability could be an issue for larger teams.

      • Integration of messaging and email simplifies communication.

      • Remote synchronization keeps contacts updated.

      • User-friendly interface encourages adoption.

      • Limited advanced features may not satisfy all needs.

      • Basic security options may be a concern.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      SOR

      SOR

      New Pig

      New Pig

      ProtoCall

      ProtoCall

      Media and Screenshots

      Screenshots

      Homepage

      1 Screenshots

      Group Chat

      5 Screenshots

      Top Alternatives to Element and Trillian in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Element or Trillian?
      Element edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Element and Trillian offer a free trial?
      Element offers a free trial. Trillian does not.
      What is the starting price of Element vs Trillian?
      Element starts at $10 /Month. Trillian starts at $3.33 /Month.
      What are the top alternatives to Element?
      Top alternatives to Element include Glip, Mattermost, Wire, Output Messenger, Trillian.
      What are the top alternatives to Trillian?
      Top alternatives to Trillian include Google Chat, HCL Sametime, Output Messenger, Dialog, Office Chat.

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