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Eclipse PM vs Zonka Feedback Comparison

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Eclipse PM

3.9(10 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Introducing Eclipse PM - the ultimate Practice Management Software! This powerful tool streamlines patient care with its multifaceted documentation, allowing for quick creation of SOAP Notes and secure PDF submission. HI…

Zonka Feedback

5.0(37 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building…

Zonka Feedback leads on user satisfaction with a 5.0-star rating across 37 reviews.

Eclipse PM vs Zonka Feedback — at a glance

FeatureEclipse PMZonka Feedback
Rating3.9 / 55.0 / 5
Reviews1037
Starting priceContact for pricing$24 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryMedical Practice Management SoftwareNPS Software
PlatformsSaaS/Web/Cloud, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineBusiness Hours, Online
CertificationsHIPAAGDPR
Data residencyUSGlobal

Key differences between Eclipse PM and Zonka Feedback

  • Pricing: Zonka Feedback starts at $24 /Month. Eclipse PM pricing is not publicly listed.
  • Free trial: Zonka Feedback offers a free trial; Eclipse PM does not.
  • User satisfaction: Zonka Feedback scores higher with a 5.0-star average.
  • Deployment: Eclipse PM supports SaaS/Web/Cloud, Installed - Windows; Zonka Feedback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Eclipse PM vs Zonka Feedback — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Medical Practice Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Eclipse PM - Medical Practice Management Software
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Zonka Feedback - NPS Software
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Eclipse PM vs Zonka Feedback: Biggest differences

Start here before you go deeper into features.

Eclipse PM

Best for

Large Enterprises, Medium Business, Small Business

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

Eclipse PM typically suits Large Enterprises and Medium Business. Zonka Feedback tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing Eclipse PM - the ultimate Practice Management Software! This powerful tool streamlines patient care with its multifaceted documentation, allowing for quick creation of SOAP ... Read More about Eclipse PM

Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full ... Read More about Zonka Feedback

Entry Level Pricing

  • Not Available
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

Not Available

9.8/10

User Ratings

Based on verified Spotsaas reviews

3.85

(10)

4.95

(37)

Best Company Size

Small BusinessMedium Business
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Software Demo

Demo

No software demo available

Eclipse PM has not given any software demo yet

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How do Eclipse PM and Zonka Feedback Compare on Features?

Total Features

7 Features

28 Features

Unique Features

No unique features

No unique features

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Compare Eclipse PM and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $24 , Billed Yearly

      Pricing Plans

      • Not Available
      • Essential

        • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • 1,000 Online Responses

        Show more +

      • Professional

        • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

      • Growth

        • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

      • Browse all pricing plans

      Pricing Page

      Eclipse PM pricing
      Zonka Feedback pricing

      Eclipse PM vs Zonka Feedback: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Eclipse PM vs Zonka Feedback Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Eclipse PM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      6

      10

      0

      4

      0

      47

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 20 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Simplistic and easy to use interface, suitable for first-time users.
      • Efficient in organizing schedules and appointments.
      • Customizable SOAP notes and user-friendly features.

      Common complaints

      • Occasional crashes leading to data loss, especially during critical times.
      • Lack of automatic email notifications for patient appointments.
      • Limited search capabilities and reports, making some tasks less user-friendly.

      Buyer sentiment

      Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

      What buyers like

      • Ease of use
      • Customizable surveys
      • Offline survey tools

      Common complaints

      • Lack of advanced analytics
      • Limited feedback export options

      Pros and Cons

      • Comprehensive documentation tools enhance patient care.

      • KIOSK features streamline patient data entry.

      • Custom forms improve administrative efficiency.

      • Setup can be complex and time-consuming.

      • Training may be necessary for optimal use.

      • Easy to use and clean interface suitable for enterprise products

      • Powerful survey-building features including templates and survey logic

      • Robust API and excellent offline survey tools

      • Lack of application intelligence behind surveys

      • Limitations in downloading all feedback comments in PDF format

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Eclipse PM or Zonka Feedback? Tell buyers what actually differs.

      Eclipse PM and Zonka Feedback Customers

      Customers

      No Customers information available.

      Leroy Merlin

      Leroy Merlin

      SAP

      SAP

      BCG

      BCG

      Media and Screenshots

      Screenshots

      No screenshots available.

      Zonka Feedback screenshot

      5 Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to Eclipse PM and Zonka Feedback in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Eclipse PM or Zonka Feedback?
      Zonka Feedback edges out the other on user ratings (5.0 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Eclipse PM and Zonka Feedback offer a free trial?
      Zonka Feedback offers a free trial. Eclipse PM does not.
      What is the starting price of Eclipse PM vs Zonka Feedback?
      Eclipse PM starts at Contact for pricing. Zonka Feedback starts at $24 /Month.
      What are the top alternatives to Eclipse PM?
      Top alternatives to Eclipse PM include Dr in Cloud, 75Health EHR, PracticeStudio, PrimeSuite, CGM CLINICAL.
      What are the top alternatives to Zonka Feedback?
      Top alternatives to Zonka Feedback include Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.