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EasyEcom vs Freshservice Comparison

Last updated:

EasyEcom

4.7(17 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

EasyEcom is an inventory management software, which helps small and medium sized business to manage their stock efficiently. In order to buy more product from supplier/vendor or sell more on Amazon or eBay, the first thi…

Freshservice

4.4(1,491 reviews)

Starting at $19 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues an…

EasyEcom leads on user satisfaction with a 4.7-star rating across 17 reviews.

EasyEcom vs Freshservice — at a glance

FeatureEasyEcomFreshservice
Rating4.7 / 54.4 / 5
Reviews171,491
Starting priceContact for pricing$19 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryInventory Management SoftwareService Desk Software
PlatformsSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPR, ISO 27001
Data residencyUSGlobal

Key differences between EasyEcom and Freshservice

  • Pricing: Freshservice starts at $19 /User/Month. EasyEcom pricing is not publicly listed.
  • Free trial: Freshservice offers a free trial; EasyEcom does not.
  • Target audience: EasyEcom is built for Large Enterprises and Medium Business, while Freshservice targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: EasyEcom scores higher with a 4.7-star average.
  • Deployment: EasyEcom supports SaaS/Web/Cloud, Mobile - Android; Freshservice supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

EasyEcom vs Freshservice — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inventory Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

EasyEcom - Inventory Management Software
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Talk to an expert
Freshservice - Service Desk Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

EasyEcom

Best for SMBs needing accurate inventory across Amazon and eBay channels.

Choose if
  • You sell products on Amazon or eBay and need precise stock tracking.
  • Your business requires 24/7 remote technical support by phone or email.
  • You want a simple, streamlined inventory system tailored for small to medium businesses.
Consider alternatives if
  • You need transparent, out-of-the-box pricing without vendor negotiation.
  • Your company demands extensive customization or advanced integrations without consulting the vendor.

Freshservice

Best for quick, multi-channel IT service desk setup without complex infrastructure.

Choose if
  • You need a fast, low-complexity IT service management solution.
  • Your support team requires multi-channel ticketing including social media and forums.
  • You want real-time issue reporting and status updates for customers.
Consider alternatives if
  • Your organization demands extensive on-premise infrastructure or complex ITSM workflows.
  • You require advanced customization options or transparent, flexible pricing details.

EasyEcom: Best for SMBs needing accurate inventory across Amazon and eBay channels. Freshservice: Best for quick, multi-channel IT service desk setup without complex infrastructure.

Description

EasyEcom is an inventory management software, which helps small and medium sized business to manage their stock efficiently. In order to buy more product from supplier/vendor or sell more ... Read More about EasyEcom

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More about Freshservice

Entry Level Pricing

  • Not Available
  • Starts from $19 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.7

(17)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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How do EasyEcom and Freshservice Compare on Features?

Total Features

16 Features

0 Features

Unique Features

No unique features

No features

Get Quote
Get Quote

Compare EasyEcom and Freshservice on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $19 , Billed Yearly

      Pricing Plans

      • Not Available
      • Starter

        • Incident Management

        • Knowledge Base

        • Self Service Portal

        Show more +

      • Growth

        • Includes features of Starter plan, plus

        • Service Catalog

        • Asset Management

        Show more +

      • Pro

        • Includes features of Growth plan, plus

        • Problem Management

        • Change Management

        Show more +

      • Browse all pricing plans

      Pricing Page

      EasyEcom pricing
      Freshservice pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      EasyEcom User Reviews & Rating Comparison

      User Ratings

      4.7

      (based on 17 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      781

      144

      13

      3

      5

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally appreciate EasyEcom's accuracy and support but note the lack of pricing transparency and limited feature details.

      What buyers like

      • Inventory accuracy
      • Customer support availability
      • Ease of stock management

      Common complaints

      • Pricing opacity
      • Limited feature information

      Buyer sentiment

      Overall positive sentiment highlighting ease of setup and multi-channel support, with some concerns about pricing transparency and advanced features.

      What buyers like

      • Ease of setup
      • Multi-channel support
      • Real-time updates

      Common complaints

      • Pricing transparency
      • Limited advanced customization

      Pros and Cons

      • Accurate inventory tracking for multi-channel sales

      • 24/7 remote technical support via phone and email

      • Effective stock management to optimize purchasing and sales

      • Pricing is quotation-based and not publicly available

      • Limited information on advanced features or integrations

      • Quick setup without need for expensive infrastructure

      • Multi-channel support including email, web, social media, and forums

      • Real-time issue reporting and status updates

      • Limited information on advanced customization options

      • Pricing details are not publicly available

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Prestige

      Prestige

      Borosil

      Borosil

      rustorange

      rustorange

      vroom

      vroom

      Cordant

      Cordant

      Addison Lee

      Addison Lee

      Media and Screenshots

      Screenshots

      No screenshots available.

      Ticket counts

      7 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      4 Videos

      Top Alternatives to EasyEcom and Freshservice in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, EasyEcom or Freshservice?
      EasyEcom edges out the other on user ratings (4.7 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do EasyEcom and Freshservice offer a free trial?
      Freshservice offers a free trial. EasyEcom does not.
      What is the starting price of EasyEcom vs Freshservice?
      EasyEcom starts at Contact for pricing. Freshservice starts at $19 /User/Month.
      What are the top alternatives to EasyEcom?
      Top alternatives to EasyEcom include Ecomdash, Unleashed, Multiorders, EazyStock, AmeriCommerce.
      What are the top alternatives to Freshservice?
      Top alternatives to Freshservice include Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk.

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