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DOMO vs Zendesk Explore Comparison

Last updated:

DOMO

4.4(200 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

DOMO is a business intelligence software solution for organisations that need data in order to make decisions, DOMO gives all the information needed whether looking at sales, service or manufacturing data, DOMO can provi…

Zendesk Explore

3.6(26 reviews)

Starting at $49 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zendesk Explore is a no-code business intelligence software platform that powers data-driven decision making and provides actionable insights to improve the quality of service business or organization provides. Explore c…

DOMO leads on user satisfaction with a 4.4-star rating across 200 reviews.

DOMO vs Zendesk Explore — at a glance

FeatureDOMOZendesk Explore
Rating4.4 / 53.6 / 5
Reviews20026
Starting priceContact for pricing$49 /User/Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Intelligence SoftwareBusiness Intelligence Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001—
Data residencyGlobalGlobal

Key differences between DOMO and Zendesk Explore

  • Pricing: Zendesk Explore starts at $49 /User/Month. DOMO pricing is not publicly listed.
  • User satisfaction: DOMO scores higher with a 4.4-star average.
  • Deployment: DOMO supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zendesk Explore supports SaaS/Web/Cloud.

DOMO vs Zendesk Explore — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Intelligence Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

DOMO - Business Intelligence Software
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Zendesk Explore - Business Intelligence Software
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DOMO vs Zendesk Explore: Biggest differences

Start here before you go deeper into features.

DOMO

Best for medium to large businesses needing intuitive self-service BI and ETL.

Choose if
  • You require powerful, code-free data transformation with Magic ETL.
  • Your team includes non-technical decision makers needing easy data exploration.
  • You want flexible BI dashboards covering sales, service, and manufacturing data.
Consider alternatives if
  • You need extensive out-of-the-box advanced connectors beyond the limited Marketplace.
  • Your users are new and lack access to strong onboarding or support resources.

Zendesk Explore

Best for

Large Enterprises, Medium Business, Small Business

DOMO typically suits Large Enterprises and Medium Business. Zendesk Explore tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

DOMO is a business intelligence software solution for organisations that need data in order to make decisions, DOMO gives all the information needed whether looking at sales, service or ... Read More about DOMO

Zendesk Explore is a no-code business intelligence software platform that powers data-driven decision making and provides actionable insights to improve the quality of service business or ... Read More about Zendesk Explore

Entry Level Pricing

  • Not Available
  • Starts from $49

Free Trial Availability

  • Free Trial available
  • Free Trial available

SpotScore

What's this? ↗

9.4/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

4.39

(200)

3.6

(26)

Best Company Size

Medium BusinessLarge Enterprises
—
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Software Demo

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How do DOMO and Zendesk Explore Compare on Features?

Total Features

10 Features

8 Features

Unique Features

No unique features

No unique features

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Compare DOMO and Zendesk Explore on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $49

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Zendesk Explore pricing

      DOMO vs Zendesk Explore: Other Details

      Organization Types supported

      • Medium Business
      • Freelancers
      • Large Enterprises
      • Small Business
      • Individuals
      • Medium Business
      • Freelancers
      • Large Enterprises
      • Small Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      DOMO vs Zendesk Explore Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      —

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      —

      ISO 27001

      ✓ Yes
      —

      Single Sign-On (SSO)

      ✓ Yes
      —

      Multi-Factor Auth (MFA)

      ✓ Yes
      —

      Data Encryption

      ✓ Yes
      —

      Audit Logs

      ✓ Yes
      —

      Data Residency

      🌐 Global
      🌐 Global

      DOMO User Reviews & Rating Comparison

      User Ratings

      3.6

      (based on 26 reviews)

      Rating Distribution

      135

      64

      10

      1

      1

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights DOMO's ease of use and powerful ETL capabilities, tempered by concerns about complexity for new users and limited marketplace options.

      What buyers like

      • Ease of use
      • Powerful ETL and data transformation
      • Effective data visualization

      Common complaints

      • Complexity for newcomers
      • Limited marketplace connectors

      Buyer sentiment

      Buyer sentiment is mixed to positive across 26 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • No-code platform
      • Actionable insights
      • Data visualization

      Common complaints

      • Limited customization
      • May require training
      • Dependent on data quality

      Pros and Cons

      • Intuitive self-service BI features suitable for non-technical users

      • Powerful Magic ETL for efficient data transformation from multiple sources

      • Data visualization that simplifies complex data for actionable insights

      • Complexity and customization can be challenging for newcomers without adequate support

      • Limited advanced functionalities and connectors available in the Marketplace

      • User-friendly interface simplifies data analysis.

      • Offers actionable insights for service improvement.

      • No-code solution makes it accessible to non-technical users.

      • Customization options may be limited for advanced users.

      • Training may be necessary for effective use.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used DOMO or Zendesk Explore? Tell buyers what actually differs.

      DOMO and Zendesk Explore Customers

      Customers

      Comcast

      Comcast

      BBVA

      BBVA

      Unilever

      Unilever

      No Customers information available.

      Media and Screenshots

      Screenshots

      Domo Dashboard

      5 Screenshots

      Zendesk Explore : Dashboard screenshot

      2 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      1 Videos

      Top Alternatives to DOMO and Zendesk Explore in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, DOMO or Zendesk Explore?
      DOMO edges out the other on user ratings (4.4 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do DOMO and Zendesk Explore offer a free trial?
      Yes, both DOMO and Zendesk Explore offer a free trial.
      What is the starting price of DOMO vs Zendesk Explore?
      DOMO starts at Contact for pricing. Zendesk Explore starts at $49 /User/Month.
      What are the top alternatives to DOMO?
      Top alternatives to DOMO include Dundas BI, Panorama Necto, Metric.ai, SplashBI, Beckon.
      What are the top alternatives to Zendesk Explore?
      Top alternatives to Zendesk Explore include CrunchMetrics, Izenda, Panorama Necto, TIBCO Spotfire, Reveal.