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Discourse vs Listen360 Comparison

Last updated:

Discourse

2.5(112 reviews)

Starting at $20 /month

  • Free Trial
  • Large Enterprises
  • Medium Business

Discourse is a cutting-edge communication platform that integrates with leading providers like WordPress, GitHub, Slack, and more. With single sign-on, it allows teams to collaborate efficiently, summarise articles, and…

Listen360

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Listen360 is a powerful customer engagement software that delivers comprehensive customer management and feedback capturing. Through nightly email summaries and intuitive alerts, companies can cultivate meaningful commun…

Discourse leads on user satisfaction with a 2.5-star rating across 112 reviews.

Discourse vs Listen360 — at a glance

FeatureDiscourseListen360
Rating2.5 / 5
Reviews112
Starting price$20 /monthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryOnline Community Management SoftwareCustomer Advocacy Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPR
Data residencyGlobalUS

Key differences between Discourse and Listen360

  • Pricing: Discourse starts at $20 /month. Listen360 pricing is not publicly listed.
  • Free trial: Discourse offers a free trial; Listen360 does not.
  • Deployment: Discourse supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Listen360 supports SaaS/Web/Cloud.

Discourse vs Listen360 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Online Community Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Discourse - New SaaS Software
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Listen360 - New SaaS Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Discourse

Best for managing integrated online communities with strong moderation features.

Choose if
  • You need seamless integration with platforms like WordPress, GitHub, and Slack.
  • Your team requires mobile access on Android and iOS for community engagement.
  • Effective spam and hazardous content detection is critical for your community safety.
Consider alternatives if
  • Your organization is a very small business or startup with minimal community needs.
  • You require transparent pricing and a straightforward setup process without sales consultation.

Listen360

Best for

Large Enterprises, Medium Business, Small Business

Discourse typically suits Large Enterprises and Medium Business. Listen360 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Discourse is a cutting-edge communication platform that integrates with leading providers like WordPress, GitHub, Slack, and more. With single sign-on, it allows teams to collaborate ... Read More about Discourse

Listen360 is a powerful customer engagement software that delivers comprehensive customer management and feedback capturing. Through nightly email summaries and intuitive alerts, companies ... Read More about Listen360

Entry Level Pricing

  • Starts from $20 , yearly
  • Not Available

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Discourse has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Discourse and Listen360 Compare on Features?

Total Features

6 Features

7 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Discourse and Listen360 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $20 , yearly
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Discourse pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Discourse User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      30

      30

      2

      1

      1

      34

      3

      1

      1

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Mixed to negative user sentiment with concerns about usability and satisfaction despite strong integration features.

      What buyers like

      • Integration with popular platforms
      • Mobile accessibility
      • Spam and content moderation

      Common complaints

      • Usability issues
      • Pricing transparency

      What buyers like

      • Comprehensive customer management
      • Feedback capturing tools
      • Net Promoter Score tracking

      Common complaints

      • May require training
      • Limited customization options
      • Not suitable for all industries

      Pros and Cons

      • Strong integration capabilities with platforms like WordPress, GitHub, and Slack

      • Mobile optimization with Android and iOS support

      • Effective spam and hazardous content detection

      • Relatively low user rating (2.5 out of 5) indicating potential usability or reliability issues

      • Pricing is not transparent and may require sales consultation

      • Offers comprehensive tools for capturing customer feedback across multiple channels.

      • NPS tracking helps gauge customer satisfaction effectively.

      • Intuitive alerts facilitate timely responses to customer feedback.

      • May require training for effective use.

      • Limited customization options may not suit all businesses.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Discourse or Listen360? Tell buyers what actually differs.

      List of Customers

      Customers

      WD

      WD

      Frostbite

      Frostbite

      CarTalk

      CarTalk

      Mathnasium

      Mathnasium

      Orangetheory Fitness

      Orangetheory Fitness

      Sport Clips

      Sport Clips

      Media and Screenshots

      Videos

      No videos available.

      video-0

      2 Videos

      Top Alternatives to Discourse and Listen360 in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Discourse or Listen360?
      Discourse edges out the other on user ratings (2.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Discourse and Listen360 offer a free trial?
      Discourse offers a free trial. Listen360 does not.
      What is the starting price of Discourse vs Listen360?
      Discourse starts at $20 /month. Listen360 starts at Contact for pricing.
      What are the top alternatives to Discourse?
      Top alternatives to Discourse include 360dialog, nativeMsg, Little SaaS Communication, Bundeling, Qualified.
      What are the top alternatives to Listen360?
      Top alternatives to Listen360 include SightMill, GrowthScore, Qualified, SentimentSnap, Workvivo.