What does Delighted offer?

Delighted is a valuable tool for companies of all sizes to gain market insights from real-time feedback from customers and employees. This software allows for easy survey creation with an array of customisable options such as logos, colours and personalised questions. Additionally, the included REST API integration can be used to deliver surveys across multiple channels. The real-time dashboard displays collected feedback to help businesses make informed data-driven decisions. Moreover, a range of powerful analysis tools and comprehensive reports help break

Delighted Comparison

Last updated: May 22, 2026

Delighted

4.6(169,789 reviews)

Starting at $224 /Month

Free Trial
Large Enterprises
Medium Business

Delighted is a valuable tool for companies of all sizes to gain market insights from real-time feedback from customers and employees. This software allows for easy survey creation with an array of customisable options su…

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Delighted — find the better fit before you commit.

Which tool fits your team best

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Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

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Biggest differences

Affiliate Disclosure

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Delighted

Best for

Large Enterprises, Medium Business, Small Business

Description	Delighted is a valuable tool for companies of all sizes to gain market insights from real-time feedback from customers and employees. This software allows for easy survey creation with an ... Read More about Delighted
Entry Level Pricing	Starts from $224
Free Trial Availability	Get Free Trial
Spotsaas Score What's this? ↗	8.8/10
User Ratings Based on verified Spotsaas reviews	4.6 (169789)
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Software Demo

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Features

Total Features	13 Features
Unique Features	No unique features
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Pricing and trial details

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$224
Pricing Plans	Not Available
Pricing Page
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Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online
API Support	Available
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Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	—
HIPAA	✗ No	—
Data Residency	🌐 Global	—

User Reviews & Rating Comparison

User Ratings	4.6 (based on 169789 reviews)
Rating Distribution	0 0 0 0 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is very strong across 169789 reviews, with consistently positive feedback. What buyers like Real-time feedback collection Customizable survey options REST API integration Common complaints Limited advanced analytics May require technical setup Pricing can be high
Pros and Cons	Highly customizable survey options cater to branding needs. Real-time feedback allows for immediate insights. API integration facilitates seamless survey distribution. May require some technical knowledge for setup. Pricing can escalate with additional features.
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