Datto RMM vs ConnectWise Automate Comparison
Datto RMM
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Datto RMM offers MSPs advanced cloud technology and 100% cloud protection to easily remote secure, manage, monitor and support endpoints and boost the efficiency of service delivery. This cutting-edge RMM solution simpli…
ConnectWise Automate
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
ConnectWise Automate is an intelligent remote monitoring and management software system that proactively detects and resolves IT issues network bottlenecks, application performance issues, and security threats before cli…
Datto RMM leads on user satisfaction with a 4.3-star rating across 34 reviews.
Datto RMM vs ConnectWise Automate — at a glance
| Feature | Datto RMM | ConnectWise Automate |
|---|---|---|
| Rating | 4.3 / 5 | 4.0 / 5 |
| Reviews | 34 | 346 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Monitoring and Management Software | Network Monitoring Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Installed - Windows |
| API | — | — |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, GDPR |
| Data residency | Global | Global |
Key differences between Datto RMM and ConnectWise Automate
- Free trial: ConnectWise Automate offers a free trial; Datto RMM does not.
- User satisfaction: Datto RMM scores higher with a 4.3-star average.
- Deployment: Datto RMM supports SaaS/Web/Cloud; ConnectWise Automate supports SaaS/Web/Cloud, Installed - Windows.
Datto RMM vs ConnectWise Automate — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Monitoring and Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for MSPs needing scalable, cloud-based remote endpoint management.
- You are a Managed Service Provider seeking easy deployment and scalability.
- You want seamless integration with Datto products and API access.
- You need customizable remote management tools for efficient IT service delivery.
- Your organization lacks dedicated IT staff or MSP partnerships.
- You require extensive third-party app integrations beyond Datto’s limited marketplace.
Best for MSPs needing powerful, customizable remote monitoring and automation.
- You require extensive third-party integrations to automate IT workflows.
- Your team needs advanced scripting and device management capabilities.
- You want proactive, real-time alerts to prevent IT issues before escalation.
- You need strong Linux and Mac support beyond Windows environments.
- You prefer a lightweight, simple monitoring tool with minimal setup complexity.
Datto RMM: Best for MSPs needing scalable, cloud-based remote endpoint management. ConnectWise Automate: Best for MSPs needing powerful, customizable remote monitoring and automation.
Description | Datto RMM offers MSPs advanced cloud technology and 100% cloud protection to easily remote secure, manage, monitor and support endpoints and boost the efficiency of service delivery. This ... Read More about Datto RMM | ConnectWise Automate is an intelligent remote monitoring and management software system that proactively detects and resolves IT issues network bottlenecks, application performance issues, ... Read More about ConnectWise Automate |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | Not Available | 9.5/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | 50-500 employeesMedium Business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
- Simplified IT Management: With ConnectWise Automate, you can easily manage your entire IT infrastructure from a single dashboard. This centralized approach saves time and reduces the complexity of overseeing multiple systems.
- Proactive Monitoring: The software offers real-time monitoring and alerts, allowing your team to identify and resolve issues before they escalate. This approach improves system reliability and overall service quality for your clients.
- Automation of Repetitive Tasks: ConnectWise Automate handles routine maintenance tasks, freeing up time for your IT team to focus on strategic initiatives instead of day-to-day operations.
Best fit
No best-fit guidance available yet.
- 50-500 employees.
- IT Service Providers, Managed Service Providers (MSPs), Cybersecurity Firms, Software Development Companies, and Telecom Services.
- IT Managers, System Administrators, Network Engineers, Help Desk Technicians, and Support Analysts.
Reasons buyers look elsewhere
No alternatives guidance available yet.
- Users might seek alternatives due to the complexity of ConnectWise Automate's interface, which can lead to a steep learning curve for new team members and hinder quick adoption across the organization.
- Some businesses may find the pricing structure of ConnectWise Automate to be higher than expected, prompting them to explore cost-effective solutions that offer similar features without compromising on quality.
- Limited integration options with other tools or platforms can drive users to consider alternatives that provide better compatibility, enabling a more seamless workflow across various applications.
Software Demo
Demo |
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How do Datto RMM and ConnectWise Automate Compare on Features?
Total Features | 12 Features | 11 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Datto RMM and ConnectWise Automate on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Datto RMM User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally view Datto RMM as a scalable, reliable, and efficient remote management tool with strong MSP capabilities, though some find its feature set complex initially. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate ConnectWise Automate's powerful automation and integration capabilities but note a steep learning curve and performance issues with the desktop client. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Videos |  3 Videos |  2 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Datto RMM or ConnectWise Automate?
- Datto RMM edges out the other on user ratings (4.3 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Datto RMM and ConnectWise Automate offer a free trial?
- ConnectWise Automate offers a free trial. Datto RMM does not.
- What is the starting price of Datto RMM vs ConnectWise Automate?
- Datto RMM starts at Contact for pricing. ConnectWise Automate starts at Contact for pricing.
- What are the top alternatives to Datto RMM?
- Top alternatives to Datto RMM include ManageEngine RMM Central, Remotedesk, SolarWinds RMM, Naverisk RMM & PSA, Atera.
- What are the top alternatives to ConnectWise Automate?
- Top alternatives to ConnectWise Automate include SolarWinds RMM, Ne.Mo. Network Monitoring, PRTG Network Monitor, Spiceworks Network Monitor, NetBeez.