CustomerBase vs Bigin by Zoho CRM Comparison
CustomerBase
Starting at $39 /Month
- Freelancers / Consultants
- Large Enterprises
Introducing CustomerBase, the ultimate solution for small businesses to effectively manage their operations. With a focus on convenience, this business management software enables users to monitor their workflow and appe…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Bigin by Zoho CRM leads on user satisfaction with a 4.6-star rating across 243 reviews.
CustomerBase vs Bigin by Zoho CRM — at a glance
| Feature | CustomerBase | Bigin by Zoho CRM |
|---|---|---|
| Rating | — | 4.6 / 5 |
| Reviews | — | 243 |
| Starting price | $39 /Month | $7 /User/Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Small Business |
| Category | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available |
| Support modes | Online | Business Hours, Online |
| Certifications | — | — |
| Data residency | US | Global |
Key differences between CustomerBase and Bigin by Zoho CRM
- Pricing: CustomerBase starts at $39 /Month, while Bigin by Zoho CRM starts at $7 /User/Month.
- Free trial: Bigin by Zoho CRM offers a free trial; CustomerBase does not.
- Target audience: CustomerBase is built for Freelancers / Consultants and Large Enterprises, while Bigin by Zoho CRM targets Small Business.
- Deployment: CustomerBase supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
CustomerBase vs Bigin by Zoho CRM — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Freelancers / Consultants, Large Enterprises, Medium Business
Small Business
CustomerBase typically suits Freelancers / Consultants and Large Enterprises. Bigin by Zoho CRM tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Introducing CustomerBase, the ultimate solution for small businesses to effectively manage their operations. With a focus on convenience, this business management software enables users to ... Read More about CustomerBase | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 7.6/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | ||
Get pricing help |
Software Demo
Demo |  CustomerBase has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do CustomerBase and Bigin by Zoho CRM Compare on Features?
Total Features | 6 Features | 10 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
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Compare CustomerBase and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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Data Residency | 🇺🇸 US | 🌐 Global |
CustomerBase User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots | No screenshots available. |  1 Screenshots |
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Videos | No videos available. |  2 Videos |
Top Alternatives to CustomerBase and Bigin by Zoho CRM in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, CustomerBase or Bigin by Zoho CRM?
- Bigin by Zoho CRM edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do CustomerBase and Bigin by Zoho CRM offer a free trial?
- Bigin by Zoho CRM offers a free trial. CustomerBase does not.
- What is the starting price of CustomerBase vs Bigin by Zoho CRM?
- CustomerBase starts at $39 /Month. Bigin by Zoho CRM starts at $7 /User/Month.
- What are the top alternatives to CustomerBase?
- Top alternatives to CustomerBase include Bigin by Zoho CRM, ClickUp, Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud), Thryv.
- What are the top alternatives to Bigin by Zoho CRM?
- Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Agentforce Sales (formerly Salesforce Sales Cloud), Funnel CRM.