CustomerBase vs 1CRM vs Bigin by Zoho CRM Comparison
CustomerBase
Starting at $39 /Month
- Freelancers / Consultants
- Large Enterprises
Introducing CustomerBase, the ultimate solution for small businesses to effectively manage their operations. With a focus on convenience, this business management software enables users to monitor their workflow and appe…
1CRM
Starting at $13 /User/Month
- Free Trial
- Freelancers / Consultants
- Medium Business
1CRM is Web based customer relationship management application, which uses simple and advanced feature to manage customer, users and devices. It has a web-based as well as desktop version. 1CRM includes some advanced fea…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
1CRM leads on user satisfaction with a 2.5-star rating across 80 reviews.
CustomerBase vs 1CRM vs Bigin by Zoho CRM — at a glance
| Feature | CustomerBase | 1CRM | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | — | 2.5 / 5 | 4.3 / 5 |
| Reviews | — | 80 | 119 |
| Starting price | $39 /Month | $13 /User/Month | $7 /User/Month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Freelancers / Consultants, Medium Business, Small Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | — | — | — |
| Data residency | US | Global | Global |
Key differences between CustomerBase and 1CRM
- Pricing: CustomerBase starts at $39 /Month, while 1CRM starts at $13 /User/Month.
- Free trial: 1CRM offers a free trial; CustomerBase does not.
- Deployment: CustomerBase supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; 1CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.
Compare CustomerBase vs 1CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Freelancers / Consultants, Large Enterprises, Medium Business
Freelancers / Consultants, Medium Business, Small Business
Small Business
CustomerBase typically suits Freelancers / Consultants and Large Enterprises. 1CRM tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Introducing CustomerBase, the ultimate solution for small businesses to effectively manage their operations. With a focus on convenience, this business management software enables users to ... Read More about CustomerBase | 1CRM is Web based customer relationship management application, which uses simple and advanced feature to manage customer, users and devices. It has a web-based as well as desktop version. ... Read More about 1CRM | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 7.6/10 | 8.7/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |  CustomerBase has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do CustomerBase, 1CRM and Bigin by Zoho CRM Compare on Features?
Total Features | 6 Features | 8 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare CustomerBase, 1CRM and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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Data Residency | 🇺🇸 US | 🌐 Global |
CustomerBase vs 1CRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is cautious across 2 reviews, with several recurring concerns in feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Allocloud  Hill Street Marketing |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots | No screenshots available. |  2 Screenshots |
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Videos | No videos available. |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, CustomerBase or 1CRM?
- 1CRM edges out the other on user ratings (2.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do CustomerBase and 1CRM offer a free trial?
- 1CRM offers a free trial. CustomerBase does not.
- What is the starting price of CustomerBase vs 1CRM?
- CustomerBase starts at $39 /Month. 1CRM starts at $13 /User/Month.
- What are the top alternatives to CustomerBase?
- Top alternatives to CustomerBase include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.
- What are the top alternatives to 1CRM?
- Top alternatives to 1CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.