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Crisp vs Heyday Comparison

Last updated:

Crisp

4.3(144 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the abi…

Heyday leads on user satisfaction with a 5.0-star rating across 1 reviews.

Crisp vs Heyday — at a glance

FeatureCrispHeyday
Rating4.3 / 55.0 / 5
Reviews1441
Starting price$25 /User/Month$49 /Month
Free trial Yes Yes
Free version No No
Best forIndividuals, Freelancers / Consultants, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareConversational Marketing Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineOnline
CertificationsGDPRGDPR
Data residencyUSUS

Key differences between Crisp and Heyday

  • Pricing: Crisp starts at $25 /User/Month, while Heyday starts at $49 /Month.
  • Target audience: Crisp is built for Individuals and Freelancers / Consultants, while Heyday targets Large Enterprises and Medium Business.
  • User satisfaction: Heyday scores higher with a 5.0-star average.
  • Deployment: Crisp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Heyday supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Crisp vs Heyday — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Crisp - Live Chat Software
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Heyday - Conversational Marketing Software
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Biggest differences

Start here before you go deeper into features.

Crisp

Best live chat for SMBs needing easy, feature-rich customer support.

Choose if
  • You run a small to medium business with 1-500 employees.
  • You want a simple, intuitive interface with multi-channel communication.
  • You value unique features like Magic Browse for visual customer insights.
Consider alternatives if
  • Your enterprise requires extensive chatbox visual customization options.
  • You need advanced email marketing tools such as A/B testing and scheduling.

Heyday

Best for small to medium businesses needing simple conversational marketing automation.

Choose if
  • You want an intuitive, easy-to-use conversational interface for marketing and support.
  • Your team needs effective lead capture integrated with popular messaging platforms.
  • You prefer a low-complexity setup with streamlined workflows for marketing and sales.
Consider alternatives if
  • Your company requires advanced customization or complex enterprise workflow automation.
  • You are a large enterprise concerned about scalability and detailed pricing transparency.

Crisp: Best live chat for SMBs needing easy, feature-rich customer support. Heyday: Best for small to medium businesses needing simple conversational marketing automation.

Description

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More about Crisp

None

Entry Level Pricing

  • Starts from $25
  • Starts from $49

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

What's this? ↗

9.7/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Small BusinessMedium Business
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Software Demo

Demo

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Step 1 of 4

How big is your team?

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How do Crisp and Heyday Compare on Features?

Total Features

10 Features

0 Features

Unique Features

No unique features

No features

Get Quote
Get Quote

Compare Crisp and Heyday on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25
      • $49

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Crisp pricing
      Heyday pricing

      Other Details

      Organization Types supported

      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Crisp User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      106

      10

      2

      4

      18

      3

      12

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use, strong customer support, and rich feature set, tempered by some navigation and customization limitations.

      What buyers like

      • Ease of use
      • Customer support responsiveness
      • Feature richness and integrations

      Common complaints

      • Navigation complexity
      • Limited customization options

      Buyer sentiment

      Users report a highly positive experience with intuitive and effective conversational marketing features.

      What buyers like

      • Ease of use
      • Lead generation effectiveness
      • Integration capabilities

      Common complaints

      • Limited customization
      • Pricing transparency

      Pros and Cons

      • Responsive and helpful customer support team

      • Rich features with seamless integration and continuous updates

      • Easy to use with an intuitive interface across multiple communication channels

      • Navigation complexities due to multiple options

      • Limited visual customization of chatbox elements

      • Intuitive conversational interface

      • Effective lead capture

      • Seamless integration with messaging platforms

      • Limited advanced customization options

      • Potential scalability issues for very large enterprises

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Rakuten

      Rakuten

      Mailjet

      Mailjet

      Airfrance

      Airfrance

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Dashboard screenshot

      3 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to Crisp and Heyday in 2026

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      Related Blogs and Articles for Conversational Marketing Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Crisp or Heyday?
      Heyday edges out the other on user ratings (5.0 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Crisp and Heyday offer a free trial?
      Yes, both Crisp and Heyday offer a free trial.
      What is the starting price of Crisp vs Heyday?
      Crisp starts at $25 /User/Month. Heyday starts at $49 /Month.
      What are the top alternatives to Crisp?
      Top alternatives to Crisp include ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz.
      What are the top alternatives to Heyday?
      Top alternatives to Heyday include Dialogue, ChatFunnels, Botgate, Yalo, Konverse AI.

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