NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Crew vs Trillian Comparison

Last updated:

Crew

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Crew, the business instant messaging application that enables user to connect with team memebrs and customers. By replacing e-mail with much more flexible and effective real-time collaboration, Crew ensures speedier deli…

Trillian

Starting at $3.33 /Month

  • Large Enterprises
  • Medium Business

Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to communicate with them regardle…

Crew vs Trillian — at a glance

FeatureCrewTrillian
Rating
Reviews
Starting priceContact for pricing$3.33 /Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Mobile - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnlineOnline
Certifications
Data residencyGlobalGlobal

Key differences between Crew and Trillian

  • Pricing: Trillian starts at $3.33 /Month. Crew pricing is not publicly listed.
  • Free trial: Crew offers a free trial; Trillian does not.
  • Deployment: Crew supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Mobile - Windows; Trillian supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Crew vs Trillian — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Crew - Business Instant Messaging Software
Talk to an expert
Talk to an expert
Trillian - Business Instant Messaging Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Crew vs Trillian comparison

Get the full side-by-side as a PDF — these picks plus the top Business Instant Messaging Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Crew

Best for

Large Enterprises, Medium Business, Small Business

Trillian

Best for

Large Enterprises, Medium Business, Small Business

Crew typically suits Large Enterprises and Medium Business. Trillian tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Crew, the business instant messaging application that enables user to connect with team memebrs and customers. By replacing e-mail with much more flexible and effective real-time ... Read More about Crew

Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to ... Read More about Trillian

Entry Level Pricing

  • Not Available
  • Starts from $3.33 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial
Get pricing help
Get pricing help

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

SpotSaaS advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

Compare Crew and Trillian on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $3.33 , Billed Yearly

      Pricing Plans

      • Not Available
      • Individual Free

        • 1 user

        • Free Windows, Mac, and Linux desktop clients

        • Free iOS and Android mobile clients

        Show more +

      • Individual Pro

        • 1 user

        • All of the features from Individual Free

        • Access chat history from any device

        Show more +

      • Business

        • 5 user minimum

        • All of the features from Individual Pro

        • Centralized user administration

        Show more +

      • Browse all pricing plans

      Pricing Page

      Crew pricing
      Trillian pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      Crew User Reviews & Rating Comparison

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Team collaboration
      • Real-time messaging
      • User-friendly interface

      Common complaints

      • Limited features for larger teams
      • Basic integrations
      • No advanced analytics

      What buyers like

      • Integrated messaging and email
      • Remote synchronization
      • User-friendly interface

      Common complaints

      • Limited advanced features
      • Basic security options
      • No task management

      Pros and Cons

      • Real-time messaging improves team collaboration.

      • User-friendly interface encourages quick adoption.

      • Efficient communication enhances productivity.

      • Limited features may not satisfy larger teams.

      • Basic integrations may hinder workflow.

      • Integration of messaging and email simplifies communication.

      • Remote synchronization keeps contacts updated.

      • User-friendly interface encourages adoption.

      • Limited advanced features may not satisfy all needs.

      • Basic security options may be a concern.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Taco Bell

      Taco Bell

      Wendys

      Wendys

      SOR

      SOR

      New Pig

      New Pig

      ProtoCall

      ProtoCall

      Media and Screenshots

      Screenshots

      Inbox

      5 Screenshots

      Group Chat

      5 Screenshots

      Top Alternatives to Crew and Trillian in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Crew or Trillian?
      Crew and Trillian are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Business Instant Messaging Software needs.
      Do Crew and Trillian offer a free trial?
      Crew offers a free trial. Trillian does not.
      What is the starting price of Crew vs Trillian?
      Crew starts at Contact for pricing. Trillian starts at $3.33 /Month.
      What are the top alternatives to Crew?
      Top alternatives to Crew include Melp, Rock, Google Chat, Sigmify, PinChat.
      What are the top alternatives to Trillian?
      Top alternatives to Trillian include Google Chat, HCL Sametime, Output Messenger, Dialog, Office Chat.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.