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Creatio vs Pega Platform vs Appian Comparison

Last updated:

Creatio

4.6(13 reviews)

Starting at $25 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Creatio is a no-code platform to automate CRM and enterprise workflows with a maximum degree of freedom. It provides a range of offerings including a no-code platform (Studio Creatio), CRM applications (marketing, sales,…

Pega Platform

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Improve productivity and efficiency in your enterprise with Pega Platform - the ultimate Low Code App Development tool. Harness its powerful features such as lightning-fast integration, advanced case management, insightf…

Appian

4.4(476 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Appian Low Code Development Platforms (LCDP) software has helped thousands of organizations transform their business processes. Appian's intuitive, low code design environment enables to deploy apps more quickly and cost…

Creatio leads on user satisfaction with a 4.6-star rating across 13 reviews.

Creatio vs Pega Platform vs Appian — at a glance

FeatureCreatioPega PlatformAppian
Rating4.6 / 54.4 / 5
Reviews13476
Starting price$25 /user/monthContact for pricingContact for pricing
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLow Code Development Platforms (LCDP) SoftwareLow Code Development Platforms (LCDP) SoftwareLow Code Development Platforms (LCDP) Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsGDPRSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobalGlobal

Key differences between Creatio and Pega Platform

  • Pricing: Creatio starts at $25 /user/month. Pega Platform pricing is not publicly listed.
  • Free trial: Creatio offers a free trial; Pega Platform does not.
  • Deployment: Creatio supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Pega Platform supports SaaS/Web/Cloud.

Compare Creatio vs Pega Platform vs Appian — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Low Code Development Platforms (LCDP) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Creatio - Low Code Development Platforms (LCDP) Software
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Pega Platform - Low Code Development Platforms (LCDP) Software
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Appian - Low Code Development Platforms (LCDP) Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Creatio

Best for automating and customizing CRM workflows without coding.

Choose if
  • You need a no-code platform with high customization freedom for CRM and workflows.
  • Your business fits medium to large size with 50-500 employees requiring industry-specific workflows.
  • You want a comprehensive CRM suite covering marketing, sales, and service in one platform.
Consider alternatives if
  • Your team has very limited technical expertise and struggles with integrations.
  • You are a small business sensitive to pricing and steep learning curves.

Pega Platform

Best for complex enterprise process automation and case management needs.

Choose if
  • You require advanced case management integrated with low-code development.
  • Your organization needs robust robotic process automation combined with workforce intelligence.
  • You have medium to large enterprise scale with complex, process-heavy workflows.
Consider alternatives if
  • You are a small startup with minimal process complexity and limited customization needs.
  • You prefer out-of-the-box low-code tools with simple setup and transparent pricing.

Appian

Best for enterprise-grade business process automation and complex app development.

Choose if
  • You need comprehensive end-to-end process modeling for workflow management.
  • Your team includes business analysts and IT developers collaborating on apps.
  • You want rapid deployment using extensive pre-built templates and multi-channel integration.
Consider alternatives if
  • You are a very small team needing simple apps quickly without complex setup.
  • Your organization lacks dedicated IT or development resources to manage the platform.

Creatio: Best for automating and customizing CRM workflows without coding. Pega Platform: Best for complex enterprise process automation and case management needs.

Description

Creatio is a no-code platform to automate CRM and enterprise workflows with a maximum degree of freedom. It provides a range of offerings including a no-code platform (Studio Creatio), CRM ... Read More about Creatio

Improve productivity and efficiency in your enterprise with Pega Platform - the ultimate Low Code App Development tool. Harness its powerful features such as lightning-fast integration, ... Read More about Pega Platform

Appian Low Code Development Platforms (LCDP) software has helped thousands of organizations transform their business processes. Appian's intuitive, low code design environment enables to ... Read More about Appian

Entry Level Pricing

  • Starts from $25 , monthly
  • Not Available
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

8.9/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

4.62

(13)

Best Company Size

50 to 500 employeesMedium to large enterprises
Medium BusinessLarge Enterprises
Medium BusinessLarge Enterprises
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Creatio

  • Streamlined Processes: Creatio empowers teams to automate routine workflows, ensuring that tasks are completed efficiently and allowing managers to focus on strategic initiatives rather than repetitive tasks.
  • Customizable Solutions: With its low-code platform, you can easily tailor applications to fit your unique business needs. This flexibility means that you can adapt quickly to market changes without heavy reliance on IT resources.
  • Enhanced Collaboration: By facilitating seamless communication across departments, Creatio fosters a collaborative environment. Executives will appreciate how this leads to better decision-making and improved organizational alignment.

Appian

No key benefits available yet.

Best fit

Best fit

Creatio

  • 50 to 500 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

Appian

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Creatio

  • Users may seek alternatives to Creatio due to budget constraints, as some businesses find the pricing structure higher than their financial capabilities or may require more cost-effective solutions for their CRM needs.
  • Organizations with specific industry requirements might look for alternatives that offer tailored features or integrations not available in Creatio, ensuring a better fit for their unique operational workflows.
  • Companies experiencing rapid growth may require more scalable CRM solutions that can easily adapt to evolving business needs and accommodate larger teams without compromising performance.

Appian

No alternatives guidance available yet.

Software Demo

Demo

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Step 1 of 4

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How do Creatio, Pega Platform and Appian Compare on Features?

Total Features

10 Features

13 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote
Get Quote

Compare Creatio, Pega Platform and Appian on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25 , monthly
        • Not Available
        • Not Available

        Pricing Plans

        • Growth

          $25

          /user/month

          • Number of users : 5

          • Number of applications : Unlimited

          • Number of workflows : Unlimited

          Show more +

        • Enterprise

          $55

          /user/month

          • Number of users : 5

          • Number of applications : Unlimited

          • Number of workflows : Unlimited

          Show more +

        • Unlimited

          $85

          /user/month

          • Number of users : 50

          • Number of applications : Unlimited

          • Number of workflows : Unlimited

          Show more +

        • Not Available
        • Not Available

        Pricing Page

        Creatio pricing

        Pricing information not available

        Appian pricing

        Other Details

        Organization Types supported

        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Browser Based (Cloud)
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Browser Based (Cloud)
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Browser Based (Cloud)
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global
        🌐 Global

        Creatio vs Pega Platform User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        8

        5

        0

        0

        0

        No reviews available for this product

        56

        27

        2

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights Creatio's powerful no-code automation and customization, tempered by concerns over learning curve and integration complexity.

        What buyers like

        • Ease of use for non-technical users
        • Customization flexibility
        • Comprehensive CRM functionality

        Common complaints

        • Steep learning curve
        • Integration difficulties

        Buyer sentiment

        Insufficient public user feedback and ratings to determine overall sentiment.

        What buyers like

        • Streamlined app development
        • No coding skills needed
        • Variety of templates

        Common complaints

        • Limited to basic apps
        • May lack advanced features
        • Performance can vary

        Buyer sentiment

        Overall positive sentiment highlights Appian's powerful low-code capabilities and process automation, with some concerns about pricing transparency and complexity.

        What buyers like

        • Ease of use
        • Robust process modeling
        • Template variety

        Common complaints

        • Pricing opacity
        • Steep learning curve

        Pros and Cons

        • No-code workflow automation accessible to non-technical users

        • High customization freedom to tailor CRM and workflows

        • Comprehensive CRM suite covering marketing, sales, and service

        • Learning curve for users unfamiliar with CRM systems

        • Integration challenges requiring technical expertise

        • Powerful integration capabilities

        • Advanced case management features

        • Comprehensive robotic process automation

        • Pricing is quotation based and not publicly available

        • Steep learning curve due to complexity

        • Intuitive low-code design environment enabling faster app deployment

        • Comprehensive end-to-end process modeling capabilities

        • Wide range of pre-built app templates and multi-channel integration

        • Pricing details are not publicly available, requiring sales engagement

        • May have a learning curve for users unfamiliar with process modeling

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Skeyes

        Skeyes

        DFS Aviation Services

        DFS Aviation Services

        Onco360

        Onco360

        Cisco

        Cisco

        HSBC

        HSBC

        Aflac

        Aflac

        Appian_customers_0

        Appian_customers_0

        Appian_customers_1

        Appian_customers_1

        Appian_customers_2

        Appian_customers_2

        Media and Screenshots

        Screenshots

        Creatio

        10 Screenshots

        Job Applicant

        6 Screenshots

        screenshots

        18 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        2 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Creatio or Pega Platform?
        Creatio edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Creatio and Pega Platform offer a free trial?
        Creatio offers a free trial. Pega Platform does not.
        What is the starting price of Creatio vs Pega Platform?
        Creatio starts at $25 /user/month. Pega Platform starts at Contact for pricing.
        What are the top alternatives to Creatio?
        Top alternatives to Creatio include Zoho CRM, Zoho CRM Plus, Zoho Creator, Appian, Mendix.
        What are the top alternatives to Pega Platform?
        Top alternatives to Pega Platform include AgilePoint NX, Planet Crust, PMG Platform, Simplifier, DOCOVA.

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