ConnectWise Control vs Upscope Comparison
ConnectWise Control
Starting at $33 /month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…
Upscope
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Upscope is Remote Access software that gives your team an easy and intuitive way to control computers remotely through a centralized Server. With this, you can easily view, access, transfer files, and chat with other mem…
ConnectWise Control leads on user satisfaction with a 4.5-star rating across 3,817 reviews.
SpotSaaS Analysis
ConnectWise ControlUpscope
The core difference between ConnectWise Control and Upscope lies in ConnectWise Control's comprehensive feature set tailored for IT teams requiring robust remote support capabilities, while Upscope appears to be less defined in terms of its target audience and features. Ideal buyers for ConnectWise Control are medium to large enterprises in IT services and related fields, while Upscope may appeal to businesses seeking simpler remote access solutions, although specific details are lacking.
- Best for IT teams needing secure, feature-rich remote support - Ideal for medium to large enterprises with 10-500 employees - Suitable for IT Services, Managed Service Providers, Cybersecurity, Healthcare, and Education - Typical users include IT Support Technicians and System Administrators - Offers advanced tools like file transfer and multi-monitor viewing - Strong security features with encryption and user authentication
- Specific features and target audience not clearly defined - Lacks detailed information on company sizes and use cases - Potentially suitable for businesses seeking simpler remote access - No pricing information available - Limited context on user roles or industries served - May cater to a niche market with less complex remote support needs
ConnectWise Control vs Upscope — at a glance
| Feature | ConnectWise Control | Upscope |
|---|---|---|
| Rating | 4.5 / 5 | — |
| Reviews | 3,817 | — |
| Starting price | $33 /month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | — |
| Data residency | Global | Global |
Key differences between ConnectWise Control and Upscope
- Pricing: ConnectWise Control starts at $33 /month. Upscope pricing is not publicly listed.
- Target audience: ConnectWise Control is built for Freelancers / Consultants and Large Enterprises, while Upscope targets Large Enterprises and Medium Business.
- Deployment: ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Upscope supports SaaS/Web/Cloud.
ConnectWise Control vs Upscope — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for IT teams needing secure, feature-rich remote support with flexible workflows.
- You require advanced remote support tools like file transfer and multi-monitor viewing.
- Your team values strong security with encryption and user authentication.
- You want seamless browser-based access without installing client software.
- Your organization depends heavily on telephone-based support channels.
- You need a very simple, minimal remote access tool with low learning curve.
Large Enterprises, Medium Business, Small Business
ConnectWise Control typically suits Freelancers / Consultants and Large Enterprises. Upscope tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control | Upscope is Remote Access software that gives your team an easy and intuitive way to control computers remotely through a centralized Server. With this, you can easily view, access, transfer ... Read More about Upscope |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 8.9/10 | 8.1/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 10-500 employeesMedium to Large Enterprises | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Seamless Remote Support: With ConnectWise Control, you can effortlessly provide remote assistance to your team and clients, ensuring quick resolutions to technical issues without the need for on-site visits. Your IT team can enhance productivity and minimize downtime.
- Robust Security Features: We understand that security is paramount. ConnectWise Control incorporates advanced encryption and user authentication measures, giving you peace of mind while accessing sensitive data remotely.
- User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, allowing your team to focus on problem-solving rather than navigating complex software.
No key benefits available yet.
Best fit
- 10 to 500 employees
- IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
- Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives due to pricing concerns, as some find ConnectWise Control to be on the higher end for their budget, prompting a search for more cost-effective remote support solutions.
- A desire for enhanced user interface and experience can drive users to explore alternatives that offer a more intuitive design, making it easier for both technicians and clients to navigate.
- Organizations with specific compliance requirements might look for alternatives that offer tailored features or integrations better suited to meet industry regulations, ensuring they maintain necessary standards.
No alternatives guidance available yet.
Software Demo
Demo |
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How do ConnectWise Control and Upscope Compare on Features?
Total Features | 6 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ConnectWise Control and Upscope on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
ConnectWise Control User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  12 Screenshots |  2 Screenshots |
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Videos |  3 Videos |  1 Videos |
Top Alternatives to ConnectWise Control and Upscope in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ConnectWise Control or Upscope?
- ConnectWise Control edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ConnectWise Control and Upscope offer a free trial?
- Yes, both ConnectWise Control and Upscope offer a free trial.
- What is the starting price of ConnectWise Control vs Upscope?
- ConnectWise Control starts at $33 /month. Upscope starts at Contact for pricing.
- What are the top alternatives to ConnectWise Control?
- Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.
- What are the top alternatives to Upscope?
- Top alternatives to Upscope include RemoteToPC, Channel.me, LogMeIn Rescue, RescueAssist, UnRemot.