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ConnectWise Control vs Netop Remote Control Comparison

Last updated:

ConnectWise Control

4.5(3,817 reviews)

Starting at $33 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…

Netop Remote Control

3.9(17 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

With full remote control capabilities that are easy to install and use, NetOp Remote Control software is the convenient alternative for accessing and monitoring networked computers across the Internet or corporate networ…

ConnectWise Control leads on user satisfaction with a 4.5-star rating across 3,817 reviews.

SpotSaaS Analysis

ConnectWise ControlNetop Remote Control

The core difference between ConnectWise Control and Netop Remote Control lies in ConnectWise's focus on providing advanced remote support features tailored for IT teams, while Netop's offerings are less defined. Ideal buyers for ConnectWise Control are medium to large enterprises with IT services, while Netop may appeal to organizations seeking general remote control solutions without specific industry requirements.

- Best for IT teams needing secure, feature-rich remote support - Ideal for medium to large enterprises with 10-500 employees - Supports roles like IT Support Technicians and Network Engineers - Offers advanced tools like file transfer and multi-monitor viewing - Emphasizes strong security with encryption and user authentication - Priced at $33

- Specific company size and target market not listed - General remote control solution without defined features - Lacks detailed information on ideal user roles - Pricing and specific use cases not provided - May appeal to organizations seeking basic remote access - Limited competitive comparison available

ConnectWise Control vs Netop Remote Control — at a glance

FeatureConnectWise ControlNetop Remote Control
Rating4.5 / 53.9 / 5
Reviews3,81717
Starting price$33 /monthContact for pricing
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Installed - Windows, Installed - Mac
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRGDPR
Data residencyGlobalUS

Key differences between ConnectWise Control and Netop Remote Control

  • Pricing: ConnectWise Control starts at $33 /month. Netop Remote Control pricing is not publicly listed.
  • Target audience: ConnectWise Control is built for Freelancers / Consultants and Large Enterprises, while Netop Remote Control targets Large Enterprises and Medium Business.
  • User satisfaction: ConnectWise Control scores higher with a 4.5-star average.
  • Deployment: ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Netop Remote Control supports SaaS/Web/Cloud, Mobile - Android, Installed - Windows, Installed - Mac.

ConnectWise Control vs Netop Remote Control — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ConnectWise Control
Talk to an expert
Talk to an expert
Netop Remote Control
Compare Impero Connect
Compare Impero Connect

Biggest differences

Start here before you go deeper into features.

ConnectWise Control

Best for IT teams needing secure, feature-rich remote support with flexible workflows.

Choose if
  • You require advanced remote support tools like file transfer and multi-monitor viewing.
  • Your team values strong security with encryption and user authentication.
  • You want seamless browser-based access without installing client software.
Consider alternatives if
  • Your organization depends heavily on telephone-based support channels.
  • You need a very simple, minimal remote access tool with low learning curve.

Netop Remote Control

Best for

Large Enterprises, Medium Business, Small Business

ConnectWise Control typically suits Freelancers / Consultants and Large Enterprises. Netop Remote Control tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control

With full remote control capabilities that are easy to install and use, NetOp Remote Control software is the convenient alternative for accessing and monitoring networked computers across ... Read More about Netop Remote Control

Entry Level Pricing

  • Starts from $33 , yearly
  • Not Available

Free Trial Availability

Spotsaas Score

What's this? ↗

8.9/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

3.9

(17)

Best Company Size

10-500 employeesMedium to Large Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ConnectWise Control

  • Seamless Remote Support: With ConnectWise Control, you can effortlessly provide remote assistance to your team and clients, ensuring quick resolutions to technical issues without the need for on-site visits. Your IT team can enhance productivity and minimize downtime.
  • Robust Security Features: We understand that security is paramount. ConnectWise Control incorporates advanced encryption and user authentication measures, giving you peace of mind while accessing sensitive data remotely.
  • User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, allowing your team to focus on problem-solving rather than navigating complex software.
Best fit

Best fit

ConnectWise Control

  • 10 to 500 employees
  • IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
  • Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers
Watchouts

Reasons buyers look elsewhere

ConnectWise Control

  • Users may seek alternatives due to pricing concerns, as some find ConnectWise Control to be on the higher end for their budget, prompting a search for more cost-effective remote support solutions.
  • A desire for enhanced user interface and experience can drive users to explore alternatives that offer a more intuitive design, making it easier for both technicians and clients to navigate.
  • Organizations with specific compliance requirements might look for alternatives that offer tailored features or integrations better suited to meet industry regulations, ensuring they maintain necessary standards.

Software Demo

Demo

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How do ConnectWise Control and Netop Remote Control Compare on Features?

Total Features

6 Features

7 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare ConnectWise Control and Netop Remote Control on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $33 , yearly
      • Not Available

      Pricing Plans

      • Monthly

        $41

        /month

        • Minimum 25 agents.

        • Advanced Machine Management

        • Backstage

        Show more +

      • Not Available

      Pricing Page

      ConnectWise Control pricing
      Netop Remote Control pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      ConnectWise Control User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      671

      112

      67

      30

      61

      3

      0

      0

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging.

      What buyers like

      • Ease of use
      • Feature richness
      • Security

      Common complaints

      • Learning curve
      • Support limitations

      Buyer sentiment

      Buyer sentiment is mixed to positive across 4 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Full remote control capabilities
      • Easy installation
      • Web-based application

      Common complaints

      • Can be expensive for small businesses
      • Requires technical expertise
      • Limited mobile support

      Pros and Cons

      • Comprehensive toolbox including file transfer, live chat, and multi-monitor support

      • Customizable and intuitive user interface enhancing technician and client experience

      • Robust security features with advanced encryption and user authentication

      • Steep learning curve for new users due to extensive feature set

      • Limited support options, primarily chat and email without telephone support

      • Comprehensive control features enhance IT management.

      • Web-based access allows for flexibility.

      • Local access capabilities improve usability.

      • Pricing may be high for smaller teams.

      • Technical expertise required for optimal use.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      screenshots

      12 Screenshots

      screenshots

      5 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      4 Videos

      Top Alternatives to ConnectWise Control and Netop Remote Control in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ConnectWise Control or Netop Remote Control?
      ConnectWise Control edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ConnectWise Control and Netop Remote Control offer a free trial?
      Yes, both ConnectWise Control and Netop Remote Control offer a free trial.
      What is the starting price of ConnectWise Control vs Netop Remote Control?
      ConnectWise Control starts at $33 /month. Netop Remote Control starts at Contact for pricing.
      What are the top alternatives to ConnectWise Control?
      Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.
      What are the top alternatives to Netop Remote Control?
      Top alternatives to Netop Remote Control include Zoho Assist, GoToMyPC, ISL Online, BeyondTrust Remote Support, ShowMyPC.

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