ConnectWise Control vs Loop Team Comparison
ConnectWise Control
Starting at $33 /month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…
Loop Team
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Introducing Loop Team - your go-to virtual office solution for efficient communication and collaboration for remote teams. Seamlessly manage conversations and stay updated with real-time context. Our software includes fe…
ConnectWise Control leads on user satisfaction with a 4.5-star rating across 3,817 reviews.
ConnectWise Control vs Loop Team — at a glance
| Feature | ConnectWise Control | Loop Team |
|---|---|---|
| Rating | 4.5 / 5 | 4.2 / 5 |
| Reviews | 3,817 | 15 |
| Starting price | $33 /month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | — |
| Data residency | Global | Global |
Key differences between ConnectWise Control and Loop Team
- Pricing: ConnectWise Control starts at $33 /month. Loop Team pricing is not publicly listed.
- Free trial: ConnectWise Control offers a free trial; Loop Team does not.
- Target audience: ConnectWise Control is built for Freelancers / Consultants and Large Enterprises, while Loop Team targets Large Enterprises and Medium Business.
- User satisfaction: ConnectWise Control scores higher with a 4.5-star average.
- Deployment: ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Loop Team supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
ConnectWise Control vs Loop Team — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Loop TeamDiscontinued Visit website Visit Website |
Biggest differences
Start here before you go deeper into features.
Best for IT teams needing secure, feature-rich remote support with flexible workflows.
- You require advanced remote support tools like file transfer and multi-monitor viewing.
- Your team values strong security with encryption and user authentication.
- You want seamless browser-based access without installing client software.
- Your organization depends heavily on telephone-based support channels.
- You need a very simple, minimal remote access tool with low learning curve.
Large Enterprises, Medium Business, Small Business
ConnectWise Control typically suits Freelancers / Consultants and Large Enterprises. Loop Team tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control | Introducing Loop Team - your go-to virtual office solution for efficient communication and collaboration for remote teams. Seamlessly manage conversations and stay updated with real-time ... Read More about Loop Team |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.9/10 | |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 10-500 employeesMedium to Large Enterprises | — |
Get pricing help | Visit website |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Seamless Remote Support: With ConnectWise Control, you can effortlessly provide remote assistance to your team and clients, ensuring quick resolutions to technical issues without the need for on-site visits. Your IT team can enhance productivity and minimize downtime.
- Robust Security Features: We understand that security is paramount. ConnectWise Control incorporates advanced encryption and user authentication measures, giving you peace of mind while accessing sensitive data remotely.
- User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, allowing your team to focus on problem-solving rather than navigating complex software.
No key benefits available yet.
Best fit
- 10 to 500 employees
- IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
- Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives due to pricing concerns, as some find ConnectWise Control to be on the higher end for their budget, prompting a search for more cost-effective remote support solutions.
- A desire for enhanced user interface and experience can drive users to explore alternatives that offer a more intuitive design, making it easier for both technicians and clients to navigate.
- Organizations with specific compliance requirements might look for alternatives that offer tailored features or integrations better suited to meet industry regulations, ensuring they maintain necessary standards.
No alternatives guidance available yet.
Software Demo
Demo |  Loop Team has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do ConnectWise Control and Loop Team Compare on Features?
Total Features | 6 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Visit website |
Compare ConnectWise Control and Loop Team on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Starting From |
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Visit website |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
ConnectWise Control User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 14 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Deloitte  Coldwell Banker  BrightLight Pictures |
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Media and Screenshots
Screenshots |  12 Screenshots |  1 Screenshots |
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Videos |  3 Videos | No videos available. |
Top Alternatives to ConnectWise Control and Loop Team in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ConnectWise Control or Loop Team?
- ConnectWise Control edges out the other on user ratings (4.5 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ConnectWise Control and Loop Team offer a free trial?
- ConnectWise Control offers a free trial. Loop Team does not.
- What is the starting price of ConnectWise Control vs Loop Team?
- ConnectWise Control starts at $33 /month. Loop Team starts at Contact for pricing.
- What are the top alternatives to ConnectWise Control?
- Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.
- What are the top alternatives to Loop Team?
- Top alternatives to Loop Team include Zoho Assist, GoToMyPC, ISL Online, BeyondTrust Remote Support, ShowMyPC.