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ConnectWise Automate vs Auvik Comparison

Last updated:

ConnectWise Automate

4.0(346 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

ConnectWise Automate is an intelligent remote monitoring and management software system that proactively detects and resolves IT issues network bottlenecks, application performance issues, and security threats before cli…

Auvik

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Auvik is an easy-to-use, cloud-based network monitoring software designed for small to mid-sized businesses. Auvik Network Management provides network mapping, inventory, and hardware lifecycle data for more streamlined…

ConnectWise Automate leads on user satisfaction with a 4.0-star rating across 346 reviews.

ConnectWise Automate vs Auvik — at a glance

FeatureConnectWise AutomateAuvik
Rating4.0 / 5
Reviews346
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNetwork Monitoring SoftwareNetwork Monitoring Software
Integrations20+ apps
PlatformsSaaS/Web/Cloud, Installed - WindowsSaaS/Web/Cloud
API
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyGlobalGlobal

Key differences between ConnectWise Automate and Auvik

  • Deployment: ConnectWise Automate supports SaaS/Web/Cloud, Installed - Windows; Auvik supports SaaS/Web/Cloud.

ConnectWise Automate vs Auvik — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Network Monitoring Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ConnectWise Automate - Network Monitoring Software
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Auvik - Network Monitoring Software
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Biggest differences

Start here before you go deeper into features.

ConnectWise Automate

Best for MSPs needing powerful, customizable remote monitoring and automation.

Choose if
  • You require extensive third-party integrations to automate IT workflows.
  • Your team needs advanced scripting and device management capabilities.
  • You want proactive, real-time alerts to prevent IT issues before escalation.
Consider alternatives if
  • You need strong Linux and Mac support beyond Windows environments.
  • You prefer a lightweight, simple monitoring tool with minimal setup complexity.

Auvik

Cloud-based network monitoring ideal for SMBs needing easy setup and real-time visibility.

Choose if
  • You manage networks for small to mid-sized businesses (50-500 employees).
  • You want automated network mapping and device discovery without complex setup.
  • You need real-time visibility to proactively prevent network outages.
Consider alternatives if
  • Your organization requires extensive customization and advanced integrations.
  • You are a beginner without sufficient network management experience.

ConnectWise Automate: Best for MSPs needing powerful, customizable remote monitoring and automation. Auvik: Cloud-based network monitoring ideal for SMBs needing easy setup and real-time visibility.

Description

ConnectWise Automate is an intelligent remote monitoring and management software system that proactively detects and resolves IT issues network bottlenecks, application performance issues, ... Read More about ConnectWise Automate

Auvik is an easy-to-use, cloud-based network monitoring software designed for small to mid-sized businesses. Auvik Network Management provides network mapping, inventory, and hardware ... Read More about Auvik

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.5/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50-500 employeesMedium Business
50 to 500 employeesMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ConnectWise Automate

  • Streamlined IT Management: With ConnectWise Automate, you can effortlessly manage your entire IT infrastructure from a single dashboard. This centralized approach saves time and reduces the complexity of overseeing multiple systems.
  • Proactive Monitoring: The software offers real-time monitoring and alerts, allowing your team to identify and resolve issues before they escalate. This proactive stance not only enhances system reliability but also improves overall service quality for your clients.
  • Automation of Repetitive Tasks: By automating routine maintenance tasks, ConnectWise Automate frees up valuable time for your IT team. You’ll find that they can focus on strategic initiatives rather than getting bogged down in day-to-day operations.

Auvik

  • Streamlined Network Visibility: Auvik provides real-time insights into your entire network infrastructure. You'll be able to visualize and monitor every device, ensuring that nothing slips through the cracks.
  • Proactive Issue Resolution: With automated alerts and detailed troubleshooting tools, Auvik empowers teams to identify and resolve network issues before they impact users. Managers can rest easy knowing their network is in capable hands.
  • Simplified Documentation: The platform automatically generates network diagrams and documentation, saving administrators countless hours of manual work. This means you can focus more on strategic initiatives rather than getting bogged down in paperwork.
Best fit

Best fit

ConnectWise Automate

  • 50-500 employees.
  • IT Service Providers, Managed Service Providers (MSPs), Cybersecurity Firms, Software Development Companies, and Telecom Services.
  • IT Managers, System Administrators, Network Engineers, Help Desk Technicians, and Support Analysts.

Auvik

  • 50 to 500 employees
  • IT Services, Managed Service Providers (MSPs), Telecommunications, and Network Security
  • Network Administrators, IT Managers, Systems Engineers, and Help Desk Technicians
Watchouts

Reasons buyers look elsewhere

ConnectWise Automate

  • Users might seek alternatives due to the complexity of ConnectWise Automate's interface, which can lead to a steep learning curve for new team members and hinder quick adoption across the organization.
  • Some businesses may find the pricing structure of ConnectWise Automate to be higher than expected, prompting them to explore cost-effective solutions that offer similar features without compromising on quality.
  • Limited integration options with other tools or platforms can drive users to consider alternatives that provide better compatibility, enabling a more seamless workflow across various applications.

Auvik

  • Users may seek alternatives to Auvik due to budget constraints, as some organizations find other network management solutions offer similar features at a more competitive price point, ensuring effective cost management.
  • Organizations with specific compliance requirements might look for alternatives that provide tailored features or integrations to meet their regulatory needs, which Auvik may not fully address.
  • Companies experiencing scalability issues with Auvik might explore other options that offer better performance and flexibility as their network infrastructure grows and evolves.

Software Demo

Demo

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How do ConnectWise Automate and Auvik Compare on Features?

Total Features

11 Features

15 Features

Unique Features

No unique features

No unique features

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Compare ConnectWise Automate and Auvik on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Auvik pricing

      Other Details

      Organization Types supported

      • Small Business
      • Medium Business
      • Large Enterprises
      • Freelancers
      • Individuals
      • Small Business
      • Medium Business
      • Large Enterprises
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      ConnectWise Automate User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      73

      57

      2

      4

      5

      240

      55

      4

      0

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate ConnectWise Automate's powerful automation and integration capabilities but note a steep learning curve and performance issues with the desktop client.

      What buyers like

      • Automation capabilities
      • Integration with third-party tools
      • Remote troubleshooting efficiency

      Common complaints

      • Complex setup and learning curve
      • Desktop client performance and usability

      Buyer sentiment

      Users consistently praise Auvik for its ease of setup, real-time network visibility, and effective troubleshooting capabilities, though some find its feature set overwhelming and desire more marketplace options.

      What buyers like

      • Ease of setup
      • Real-time network visibility
      • Automated network mapping

      Common complaints

      • Complexity for beginners
      • Limited marketplace apps

      Pros and Cons

      • Extensive 3rd party integrations enabling broad automation

      • Fast and easy remote connection tools for troubleshooting

      • Comprehensive automation features including scripting and device management

      • Steep learning curve and complex setup process

      • Cluttered and slow desktop application performance

      • Real-time visibility into network infrastructure

      • Easy setup and intuitive user interface

      • Automated network mapping and device discovery

      • Feature richness and customization options may overwhelm beginners

      • Limited selection of additional apps and connectors in the Marketplace

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Auvik - Automated Network Mapping

      6 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to ConnectWise Automate and Auvik in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ConnectWise Automate or Auvik?
      ConnectWise Automate edges out the other on user ratings (4.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ConnectWise Automate and Auvik offer a free trial?
      Yes, both ConnectWise Automate and Auvik offer a free trial.
      What is the starting price of ConnectWise Automate vs Auvik?
      ConnectWise Automate starts at Contact for pricing. Auvik starts at Contact for pricing.
      What are the top alternatives to ConnectWise Automate?
      Top alternatives to ConnectWise Automate include SolarWinds RMM, Ne.Mo. Network Monitoring, PRTG Network Monitor, Spiceworks Network Monitor, NetBeez.
      What are the top alternatives to Auvik?
      Top alternatives to Auvik include Nagios XI, Zabbix, Domotz PRO, PRTG Network Monitor, Nagios Network Analyzer.

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