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CloudTalk vs Voxloud Comparison

Last updated:

CloudTalk

4.4(1,099 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market tod…

Voxloud

4.9(24 reviews)

Starting at $19.75 /User/Month

  • Individuals
  • Medium Business

Voxloud is the ultimate solution for remote work, giving you the freedom to work anytime, anywhere using your laptop, tablet, or smartphone. Its innovative apps and VoIP telephones make it easy to take and make calls on-…

Voxloud leads on user satisfaction with a 4.9-star rating across 24 reviews.

CloudTalk vs Voxloud — at a glance

FeatureCloudTalkVoxloud
Rating4.4 / 54.9 / 5
Reviews1,09924
Starting price$25 /User/Month$19.75 /User/Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Medium Business, Small Business
CategoryCall Center SoftwareVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPRGDPR
Data residencyGlobalGlobal

Key differences between CloudTalk and Voxloud

  • Pricing: CloudTalk starts at $25 /User/Month, while Voxloud starts at $19.75 /User/Month.
  • Free trial: CloudTalk offers a free trial; Voxloud does not.
  • Target audience: CloudTalk is built for Large Enterprises and Medium Business, while Voxloud targets Individuals and Medium Business.
  • User satisfaction: Voxloud scores higher with a 4.9-star average.
  • Deployment: CloudTalk supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Voxloud supports SaaS/Web/Cloud, Mobile - Android.

CloudTalk vs Voxloud — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CloudTalk - Call Center Software
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Talk to an expert
Voxloud - VoIP Providers
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

CloudTalk

Best for medium to large contact centers needing reliable CRM-integrated call management.

Choose if
  • You need seamless integration with popular CRMs like HubSpot for streamlined workflows.
  • Your team values reliable international call quality and comprehensive call tracking analytics.
  • You want a user-friendly interface with fast, responsive customer support for issue resolution.
Consider alternatives if
  • Your organization requires highly customized or complex telephony setups beyond standard configurations.
  • You need immediate, highly responsive sales and support engagement without delays or communication gaps.

Voxloud

Best for remote teams needing easy, integrated VoIP with multi-level IVR.

Choose if
  • You require seamless calling on multiple devices for remote work.
  • Your team benefits from multi-level IVR for efficient call routing.
  • You want CRM integration to enhance customer and sales conversations.
Consider alternatives if
  • You are a large enterprise needing advanced on-premise PBX features.
  • You need transparent, flexible pricing before committing to a VoIP provider.

CloudTalk: Best for medium to large contact centers needing reliable CRM-integrated call management. Voxloud: Best for remote teams needing easy, integrated VoIP with multi-level IVR.

Description

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More about CloudTalk

Voxloud is the ultimate solution for remote work, giving you the freedom to work anytime, anywhere using your laptop, tablet, or smartphone. Its innovative apps and VoIP telephones make it ... Read More about Voxloud

Entry Level Pricing

  • Starts from $25 , Billed Yearly
  • Starts from $19.75 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.9

(24)

Best Company Size

50-500 employeesMedium to Large Enterprises
1-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

CloudTalk

  • Streamlined Communication: With CloudTalk, your team can effortlessly manage calls and messages from a single platform, enhancing collaboration and reducing response times. Imagine how much smoother your operations can be!
  • Scalable Solutions: Whether you’re a growing startup or an established enterprise, CloudTalk adapts to your needs. You can easily scale your communication tools as your business expands, ensuring you’re always equipped for success.
  • Advanced Analytics: Gain valuable insights into your team’s performance with robust analytics features. By tracking call metrics and customer interactions, you’ll have the data needed to make informed decisions that drive efficiency and growth.

Voxloud

No key benefits available yet.

Best fit

Best fit

CloudTalk

  • 50 to 500 employees
  • Martech, Revtech, SaaS, Customer Support, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and Customer Support Agents

Voxloud

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

CloudTalk

  • Users may seek alternatives to CloudTalk if they require more advanced call analytics and reporting features that can provide deeper insights into customer interactions and business performance.
  • Businesses with specific integration needs might explore alternatives that offer better compatibility with their existing software systems, ensuring a seamless workflow and improved efficiency.
  • Companies experiencing rapid growth may look for scalable solutions that can easily accommodate increasing call volumes and team sizes without compromising performance or user experience.

Voxloud

No alternatives guidance available yet.

Software Demo

Demo

No software demo available

Voxloud has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do CloudTalk and Voxloud Compare on Features?

Total Features

10 Features

0 Features

Unique Features

No unique features

No features

Get Quote
Get Quote

Compare CloudTalk and Voxloud on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25 , Billed Yearly
      • $19.75 , Billed Yearly

      Pricing Plans

      • Starter

        • Unlimited inbound & intracompany calls

        • Click to call

        • Automated call distribution

        Show more +

      • Essential

        • All Starter features, plus

        • Advanced analytics with unlimited history

        • Real-time client dashboard

        Show more +

      • Expert

        • All Essential features, plus

        • Salesforce integration

        • Power Dialer, Smart Dialer

        Show more +

      • Browse all pricing plans
      • Digital

        • From 2 to 11 users

        • All standard features

        • Unlimited calls (landline and mobile)

        Show more +

      • All inclusive

        • From 2 to 11 users

        • All standard features

        • Unlimited calling (landline and mobile)

        Show more +

      • Phone

        • All standard features

        • Unlimited calling (landline and mobile)

        • 1 national landline number

        Show more +

      Pricing Page

      CloudTalk pricing
      Voxloud pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      CloudTalk User Reviews & Rating Comparison

      User Ratings

      4.9

      (based on 24 reviews)

      Rating Distribution

      842

      342

      46

      22

      45

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive user sentiment highlights ease of use, integration strengths, and reliable call quality, tempered by frustrations with sales/support responsiveness and some usability challenges.

      What buyers like

      • Ease of use
      • Integration with CRM systems
      • Call quality and reliability

      Common complaints

      • Customer support responsiveness
      • Platform navigation difficulties

      Buyer sentiment

      Buyers generally express very high satisfaction with Voxloud's ease of use and remote work capabilities.

      What buyers like

      • Ease of use
      • Effective call routing
      • CRM integration

      Common complaints

      • Pricing transparency
      • Limited advanced features

      Pros and Cons

      • Easy-to-use interface with seamless CRM integrations

      • Fast and responsive customer support for issue resolution

      • Reliable call quality including for international calls

      • Difficulties contacting sales and support teams causing user frustration

      • Delayed or insufficient responses to queries and requests

      • Easy to use apps for calls on multiple devices

      • Multi-level IVR system for efficient call routing

      • CRM integration to add context to conversations

      • Lack of publicly available pricing information

      • Limited information on advanced customization options

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Agent Information

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to CloudTalk and Voxloud in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, CloudTalk or Voxloud?
      Voxloud edges out the other on user ratings (4.9 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do CloudTalk and Voxloud offer a free trial?
      CloudTalk offers a free trial. Voxloud does not.
      What is the starting price of CloudTalk vs Voxloud?
      CloudTalk starts at $25 /User/Month. Voxloud starts at $19.75 /User/Month.
      What are the top alternatives to CloudTalk?
      Top alternatives to CloudTalk include Nextiva, CallTools, HoduCC, Call Center Studio, Truly.
      What are the top alternatives to Voxloud?
      Top alternatives to Voxloud include Dialpad Talk, VoIPstudio, Vonage Business, TR Cloud VoIP, MightyCall.

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