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CloudTalk vs NUACOM Comparison

Last updated:

CloudTalk

4.4(1,099 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market tod…

NUACOM

4.4(38 reviews)

Starting at Contact for pricing

  • Freelancers / Consultants
  • Large Enterprises

Numentus is easy-to-use, feature rich hosted VoIP services. By focusing on service reliability and ease of use, this affordable service can save as much as 50% on phone bills. Unlike traditional VoIP providers, Numentus…

CloudTalk vs NUACOM — at a glance

FeatureCloudTalkNUACOM
Rating4.4 / 54.4 / 5
Reviews1,09938
Starting price$25 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryCall Center SoftwareVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPRGDPR
Data residencyGlobalGlobal

Key differences between CloudTalk and NUACOM

  • Pricing: CloudTalk starts at $25 /User/Month. NUACOM pricing is not publicly listed.
  • Free trial: CloudTalk offers a free trial; NUACOM does not.
  • Target audience: CloudTalk is built for Large Enterprises and Medium Business, while NUACOM targets Freelancers / Consultants and Large Enterprises.
  • Deployment: CloudTalk supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; NUACOM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

CloudTalk vs NUACOM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CloudTalk - Call Center Software
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Talk to an expert
NUACOM - VoIP Providers
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

CloudTalk

Best for medium to large contact centers needing reliable CRM-integrated call management.

Choose if
  • You need seamless integration with popular CRMs like HubSpot for streamlined workflows.
  • Your team values reliable international call quality and comprehensive call tracking analytics.
  • You want a user-friendly interface with fast, responsive customer support for issue resolution.
Consider alternatives if
  • Your organization requires highly customized or complex telephony setups beyond standard configurations.
  • You need immediate, highly responsive sales and support engagement without delays or communication gaps.

NUACOM

Best for SMBs seeking affordable, reliable hosted VoIP without setup fees.

Choose if
  • You want to reduce phone bills by up to 50% with no call setup fees.
  • Your team values a simple, easy-to-use hosted VoIP service with high reliability.
  • You are a small to medium business or freelancer needing cost-effective telephony.
Consider alternatives if
  • You require transparent, fixed pricing plans readily available upfront.
  • Your organization needs extensive on-premises PBX customization or advanced telephony features.

CloudTalk: Best for medium to large contact centers needing reliable CRM-integrated call management. NUACOM: Best for SMBs seeking affordable, reliable hosted VoIP without setup fees.

Description

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More about CloudTalk

Numentus is easy-to-use, feature rich hosted VoIP services. By focusing on service reliability and ease of use, this affordable service can save as much as 50% on phone bills. Unlike ... Read More about NUACOM

Entry Level Pricing

  • Starts from $25 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.4

(38)

Best Company Size

50-500 employeesMedium to Large Enterprises
1-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

CloudTalk

  • Streamlined Communication: With CloudTalk, your team can effortlessly manage calls and messages from a single platform, enhancing collaboration and reducing response times. Imagine how much smoother your operations can be!
  • Scalable Solutions: Whether you’re a growing startup or an established enterprise, CloudTalk adapts to your needs. You can easily scale your communication tools as your business expands, ensuring you’re always equipped for success.
  • Advanced Analytics: Gain valuable insights into your team’s performance with robust analytics features. By tracking call metrics and customer interactions, you’ll have the data needed to make informed decisions that drive efficiency and growth.

NUACOM

No key benefits available yet.

Best fit

Best fit

CloudTalk

  • 50 to 500 employees
  • Martech, Revtech, SaaS, Customer Support, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and Customer Support Agents

NUACOM

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

CloudTalk

  • Users may seek alternatives to CloudTalk if they require more advanced call analytics and reporting features that can provide deeper insights into customer interactions and business performance.
  • Businesses with specific integration needs might explore alternatives that offer better compatibility with their existing software systems, ensuring a seamless workflow and improved efficiency.
  • Companies experiencing rapid growth may look for scalable solutions that can easily accommodate increasing call volumes and team sizes without compromising performance or user experience.

NUACOM

No alternatives guidance available yet.

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do CloudTalk and NUACOM Compare on Features?

Total Features

10 Features

0 Features

Unique Features

No unique features

No features

Get Quote
Get Quote

Compare CloudTalk and NUACOM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25 , Billed Yearly
      • Not Available

      Pricing Plans

      • Starter

        • Unlimited inbound & intracompany calls

        • Click to call

        • Automated call distribution

        Show more +

      • Essential

        • All Starter features, plus

        • Advanced analytics with unlimited history

        • Real-time client dashboard

        Show more +

      • Expert

        • All Essential features, plus

        • Salesforce integration

        • Power Dialer, Smart Dialer

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      CloudTalk pricing
      NUACOM pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      CloudTalk User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      842

      342

      46

      22

      45

      42

      3

      1

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive user sentiment highlights ease of use, integration strengths, and reliable call quality, tempered by frustrations with sales/support responsiveness and some usability challenges.

      What buyers like

      • Ease of use
      • Integration with CRM systems
      • Call quality and reliability

      Common complaints

      • Customer support responsiveness
      • Platform navigation difficulties

      Buyer sentiment

      Users generally appreciate the cost savings and reliability but note the lack of pricing transparency.

      What buyers like

      • Cost savings
      • Ease of use
      • Service reliability

      Common complaints

      • Pricing transparency
      • Limited feature information

      Pros and Cons

      • Easy-to-use interface with seamless CRM integrations

      • Fast and responsive customer support for issue resolution

      • Reliable call quality including for international calls

      • Difficulties contacting sales and support teams causing user frustration

      • Delayed or insufficient responses to queries and requests

      • No call setup fees or monthly fees

      • Significant cost savings on phone bills (up to 50%)

      • Focus on service reliability and ease of use

      • Pricing is quotation based and not publicly disclosed

      • Limited information on advanced features or integrations

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Flynn

      Flynn

      Credit Union

      Credit Union

      Foras Na

      Foras Na

      Media and Screenshots

      Screenshots

      Agent Information

      3 Screenshots

      NUACOM : Inbound Call screenshot

      4 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to CloudTalk and NUACOM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, CloudTalk or NUACOM?
      CloudTalk and NUACOM are closely matched with equal user ratings of 4.4. The right choice depends on your team size, budget, and specific VoIP Providers needs.
      Do CloudTalk and NUACOM offer a free trial?
      CloudTalk offers a free trial. NUACOM does not.
      What is the starting price of CloudTalk vs NUACOM?
      CloudTalk starts at $25 /User/Month. NUACOM starts at Contact for pricing.
      What are the top alternatives to CloudTalk?
      Top alternatives to CloudTalk include Nextiva, CallTools, HoduCC, Call Center Studio, Truly.
      What are the top alternatives to NUACOM?
      Top alternatives to NUACOM include CloudTalk, Dialpad Talk, VoIPstudio, Vonage Business, Vodia PBX.

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