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CloudCC CRM vs Bitrix24 Comparison

Last updated:

CloudCC CRM

5.0(1 reviews)

Starting at $5 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

CloudCC is a cloud based Customer Relationship Management (CRM) Software that takes care of day to day customer experience management. It's easy-to-use interface saves time, effort and resources. Integrated bug-tracking…

Bitrix24

3.9(876 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build com…

CloudCC CRM leads on user satisfaction with a 5.0-star rating across 1 reviews.

CloudCC CRM vs Bitrix24 — at a glance

FeatureCloudCC CRMBitrix24
Rating5.0 / 53.9 / 5
Reviews1876
Starting price$5 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareBusiness Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Business Hours, Online
CertificationsGDPR
Data residencyGlobalGlobal

Key differences between CloudCC CRM and Bitrix24

  • Pricing: CloudCC CRM starts at $5 /User/Month. Bitrix24 pricing is not publicly listed.
  • User satisfaction: CloudCC CRM scores higher with a 5.0-star average.
  • Deployment: CloudCC CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Bitrix24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

CloudCC CRM vs Bitrix24 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CloudCC CRM - CRM Software
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Bitrix24
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

CloudCC CRM

Best for

Large Enterprises, Medium Business, Small Business

Bitrix24

Best all-in-one CRM and project management for SMBs needing flexible workflows.

Choose if
  • You run a small to medium-sized business (1-500 employees) seeking integrated CRM and collaboration tools.
  • Your teams require a single platform combining customer management, project tracking, and internal communication.
  • You want flexible customization options to adapt the software to diverse and evolving business needs.
Consider alternatives if
  • You need a lightweight, minimal feature set for simple workflows without complexity.
  • Your enterprise demands highly advanced customizations without vendor dependency and maximum platform stability.

CloudCC CRM typically suits Large Enterprises and Medium Business. Bitrix24 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

CloudCC is a cloud based Customer Relationship Management (CRM) Software that takes care of day to day customer experience management. It's easy-to-use interface saves time, effort and ... Read More about CloudCC CRM

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More about Bitrix24

Entry Level Pricing

  • Starts from $5 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

8.5/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
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Software Demo

Demo

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How do CloudCC CRM and Bitrix24 Compare on Features?

Total Features

9 Features

8 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare CloudCC CRM and Bitrix24 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $5 , Billed Yearly
      • Not Available

      Pricing Plans

      • Professional

        • iPhone and Android Apps

        • CCChat

        • Appointments

        Show more +

      • Enterprise

        • iPhone and Android Apps

        • CCChat

        • Appointments

        Show more +

      • Unlimited

        • iPhone and Android Apps

        • CCChat

        • Appointments

        Show more +

      • Not Available

      Pricing Page

      CloudCC CRM pricing
      Bitrix24 pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      CloudCC CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      1

      1

      0

      0

      0

      251

      122

      28

      8

      13

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 2 reviews, with consistently positive feedback.

      What buyers like

      • Being cloud-based, CloudCC allows easy access from anywhere, enhancing remote collaboration.
      • The interface simplifies daily CRM tasks, saving time and effort for users.
      • The integrated bug-tracking feature ensures no customer tickets are overlooked, promoting better customer service

      Common complaints

      • Analytics and reporting features may not be as advanced as other CRM solutions.
      • Integrating with third-party tools could be challenging for some businesses.

      Buyer sentiment

      Users generally appreciate Bitrix24's rich feature set and usability but note challenges with complexity and occasional technical issues.

      What buyers like

      • Feature-rich all-in-one platform
      • Ease of use
      • Flexibility and customization

      Common complaints

      • Complexity for new users
      • Technical bugs and stability issues

      Pros and Cons

      • Cloud-based access allows for flexibility and mobility.

      • Integrated bug tracking ensures customer issues are addressed promptly.

      • User-friendly design enhances team collaboration.

      • Customization options may be limited for specific needs.

      • Basic reporting tools might not satisfy advanced users.

      • Comprehensive all-in-one platform combining CRM, project management, and collaboration tools

      • Intuitive and user-friendly interface with minimal training required

      • Flexible customization options adapting to diverse business needs

      • Steep learning curve due to overwhelming number of features for new users

      • Occasional technical bugs impacting platform stability

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used CloudCC CRM or Bitrix24? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      CloudCC CRM screenshot

      3 Screenshots

      screenshots

      17 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to CloudCC CRM and Bitrix24 in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, CloudCC CRM or Bitrix24?
      CloudCC CRM edges out the other on user ratings (5.0 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do CloudCC CRM and Bitrix24 offer a free trial?
      Yes, both CloudCC CRM and Bitrix24 offer a free trial.
      What is the starting price of CloudCC CRM vs Bitrix24?
      CloudCC CRM starts at $5 /User/Month. Bitrix24 starts at Contact for pricing.
      What are the top alternatives to CloudCC CRM?
      Top alternatives to CloudCC CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.
      What are the top alternatives to Bitrix24?
      Top alternatives to Bitrix24 include Zoho One, Jira, Hubspot Marketing Hub, Zoho Projects, Zoho Connect.