Cloudbeds vs Supermetrics Comparison
Cloudbeds
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Cloudbeds is a cloud-based property management system used by independent hotels, hostels, and boutique properties to manage reservations, room assignments, and staff operations from one platform. It connects to channel…
Supermetrics
Starting at $69 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Supermetrics is a powerful performance management tool that streamlines all marketing metrics into one convenient location. Its integrations with top platforms like Google Analytics, Google Ads, and social media channels…
Cloudbeds leads on user satisfaction with a 4.8-star rating across 201 reviews.
Cloudbeds vs Supermetrics — at a glance
| Feature | Cloudbeds | Supermetrics |
|---|---|---|
| Rating | 4.8 / 5 | 4.4 / 5 |
| Reviews | 201 | 642 |
| Starting price | Contact for pricing | $69 /User/Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Hotel Management Software | Marketing Analytics Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | SOC 2 |
| Data residency | Global | Global |
Key differences between Cloudbeds and Supermetrics
- Pricing: Supermetrics starts at $69 /User/Month. Cloudbeds pricing is not publicly listed.
- Free trial: Supermetrics offers a free trial; Cloudbeds does not.
- User satisfaction: Cloudbeds scores higher with a 4.8-star average.
- Deployment: Cloudbeds supports SaaS/Web/Cloud; Supermetrics supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.
Cloudbeds vs Supermetrics — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Cloudbeds vs Supermetrics: Biggest differences
Start here before you go deeper into features.
Best for small to medium hotels needing easy, cloud-based management with strong support.
- You run a small or medium-sized hotel, B&B, or hostel seeking streamlined operations.
- You prioritize exceptional, personalized customer service and onboarding during software adoption.
- You want a user-friendly platform focused specifically on hotel management tasks.
- You require robust mobile app functionality for extensive on-the-go management.
- You need a wide variety of third-party integrations or advanced customization options.
Large Enterprises, Medium Business, Small Business
Cloudbeds typically suits Large Enterprises and Medium Business. Supermetrics tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Cloudbeds is a cloud-based property management system used by independent hotels, hostels, and boutique properties to manage reservations, room assignments, and staff operations from one ... Read More about Cloudbeds | Supermetrics is a powerful performance management tool that streamlines all marketing metrics into one convenient location. Its integrations with top platforms like Google Analytics, Google ... Read More about Supermetrics |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 9.8/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Cloudbeds and Supermetrics Compare on Features?
Total Features | 13 Features | 4 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Cloudbeds and Supermetrics on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Cloudbeds vs Supermetrics: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Cloudbeds vs Supermetrics Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Cloudbeds User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express positive sentiment focused on excellent customer support and ease of use, tempered by concerns about mobile app limitations and integration options. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 711 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Cloudbeds and Supermetrics Customers
Customers |  Willow House  The Lodges on Vashon  Ranchlands | No Customers information available. |
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Media and Screenshots
Screenshots |  2 Screenshots |  8 Screenshots |
|---|---|---|
Videos |  3 Videos |  5 Videos |
Top Alternatives to Cloudbeds and Supermetrics in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Cloudbeds or Supermetrics?
- Cloudbeds edges out the other on user ratings (4.8 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Cloudbeds and Supermetrics offer a free trial?
- Supermetrics offers a free trial. Cloudbeds does not.
- What is the starting price of Cloudbeds vs Supermetrics?
- Cloudbeds starts at Contact for pricing. Supermetrics starts at $69 /User/Month.
- What are the top alternatives to Cloudbeds?
- Top alternatives to Cloudbeds include NewBook, eZee Absolute, 5stelle*, MyHotelLine PMS, KWHotel.
- What are the top alternatives to Supermetrics?
- Top alternatives to Supermetrics include Searchmetrics, Shortlist Metrics, Mainmetrics, Datorama, Adverity.