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Cloudbeds vs 5stelle* Comparison

Last updated:

Cloudbeds

4.3(63 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel needs in a software package tha…

5stelle*

4.8(229 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

5stelle helps user get hotel ready for the holidays. Automate operational tasks with ease, and improve employee training and management. 5stelle is a competitively priced alternative to the server-based point systems use…

5stelle* leads on user satisfaction with a 4.8-star rating across 229 reviews.

SpotSaaS Analysis

Cloudbeds5stelle*

The core difference between Cloudbeds and 5stelle lies in their emphasis on customer support versus affordability; Cloudbeds focuses on providing exceptional personalized service, while 5stelle offers a cost-effective alternative to traditional systems. Both products are ideal for small to medium-sized hotels, but Cloudbeds is best for those who value strong support, whereas 5stelle is suited for those looking for integrated management tools at a lower price point.

- Best for small to medium hotels - Offers cloud-based management - Strong emphasis on customer support - Ideal for B&Bs and hostels - Focus on streamlined operations - Personalized onboarding experience

- Best for small to medium hotels - Provides affordable cloud alternative - Integrated tools for reservations and payroll - Streamlined operations management - Suitable for budget-conscious users - Includes employee training features

Cloudbeds vs 5stelle* — at a glance

FeatureCloudbeds5stelle*
Rating4.3 / 54.8 / 5
Reviews63229
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryHotel Management SoftwareHotel Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsSOC 2, GDPR
Data residencyGlobalGlobal

Key differences between Cloudbeds and 5stelle*

  • Free trial: 5stelle* offers a free trial; Cloudbeds does not.
  • User satisfaction: 5stelle* scores higher with a 4.8-star average.
  • Deployment: Cloudbeds supports SaaS/Web/Cloud; 5stelle* supports SaaS/Web/Cloud.

Cloudbeds vs 5stelle* — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Cloudbeds - Hotel Management Software
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5stelle* - Hotel Management Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Cloudbeds

Best for small to medium hotels needing easy, cloud-based management with strong support.

Choose if
  • You run a small or medium-sized hotel, B&B, or hostel seeking streamlined operations.
  • You prioritize exceptional, personalized customer service and onboarding during software adoption.
  • You want a user-friendly platform focused specifically on hotel management tasks.
Consider alternatives if
  • You require robust mobile app functionality for extensive on-the-go management.
  • You need a wide variety of third-party integrations or advanced customization options.

5stelle*

Best for small to medium hotels needing streamlined, cloud-based operations management.

Choose if
  • You want an affordable cloud alternative to traditional server-based hotel systems.
  • You need integrated tools for reservations, payroll, invoicing, and employee training.
  • You prefer a simple, automated workflow to improve hotel operational efficiency.
Consider alternatives if
  • Your hotel requires highly customized or legacy server-based management solutions.
  • You are a large enterprise needing advanced, scalable, and customizable features.

Cloudbeds: Best for small to medium hotels needing easy, cloud-based management with strong support. 5stelle*: Best for small to medium hotels needing streamlined, cloud-based operations management.

Description

Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel ... Read More about Cloudbeds

5stelle helps user get hotel ready for the holidays. Automate operational tasks with ease, and improve employee training and management. 5stelle is a competitively priced alternative to the ... Read More about 5stelle*

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

9.8/10

8.7/10

User Ratings

Based on verified Spotsaas reviews

4.3

(63)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

5stelle* has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Cloudbeds and 5stelle* Compare on Features?

Total Features

13 Features

13 Features

Unique Features

No unique features

No unique features

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Compare Cloudbeds and 5stelle* on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Cloudbeds pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Cloudbeds User Reviews & Rating Comparison

      User Ratings

      4.8

      (based on 229 reviews)

      Rating Distribution

      210

      8

      1

      3

      8

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express positive sentiment focused on excellent customer support and ease of use, tempered by concerns about mobile app limitations and integration options.

      What buyers like

      • Customer service
      • Ease of use
      • Personalized onboarding

      Common complaints

      • Mobile app functionality
      • Limited app marketplace

      Buyer sentiment

      Users generally express high satisfaction with 5stelle's functionality and pricing, reflected in a strong rating of 4.8 out of 5.

      What buyers like

      • Ease of use
      • Comprehensive hotel management features
      • Value for money

      Common complaints

      • Lack of pricing transparency
      • Limited feedback on advanced features

      Pros and Cons

      • Exceptional and responsive customer service with knowledgeable support staff

      • User-friendly platform with clear explanations and easy-to-understand features

      • Personalized onboarding and training tailored to user needs

      • Mobile application functionality needs improvement for better on-the-go management

      • Limited app marketplace restricting customization options

      • Competitive pricing compared to server-based point systems

      • Comprehensive functionality including reservations, payroll, and invoicing

      • Automation of operational tasks to improve efficiency

      • Lack of publicly available pricing details

      • Potential limitations for very large enterprises with complex needs

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Willow House

      Willow House

      The Lodges on Vashon

      The Lodges on Vashon

      Ranchlands

      Ranchlands

      Trentino

      Trentino

      Villa Del Mare Spa Resort

      Villa Del Mare Spa Resort

      M89 Hotel

      M89 Hotel

      Media and Screenshots

      Screenshots

      Software Built Just for Vacation Rentals

      2 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to Cloudbeds and 5stelle* in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Cloudbeds or 5stelle*?
      5stelle* edges out the other on user ratings (4.8 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Cloudbeds and 5stelle* offer a free trial?
      5stelle* offers a free trial. Cloudbeds does not.
      What is the starting price of Cloudbeds vs 5stelle*?
      Cloudbeds starts at Contact for pricing. 5stelle* starts at Contact for pricing.
      What are the top alternatives to Cloudbeds?
      Top alternatives to Cloudbeds include NewBook, eZee Absolute, 5stelle*, MyHotelLine PMS, KWHotel.
      What are the top alternatives to 5stelle*?
      Top alternatives to 5stelle* include Cloudbeds, NewBook, eZee Absolute, MyHotelLine PMS, KWHotel.

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