CIOPulse vs eNPS vs Zonka Feedback Comparison
CIOPulse
Starting at Contact for pricing
- Large Enterprises
- Medium Business
CIOPulse is a complete Practice Management System. The three most important components to managing a practice are CIOCapture, CIOLinks and CIOManager which can be purchased as separate modules or bundled together in the…
eNPS
Starting at $29 /Month
- Free Trial
- Individuals
- Medium Business
NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking from -100 to +100, where -100…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
eNPS leads on user satisfaction with a 4.5-star rating across 4 reviews.
SpotSaaS Analysis
CIOPulseeNPSZonka Feedback
The core difference between CIOPulse and eNPS is that eNPS is specifically tailored for small to medium-sized businesses seeking straightforward NPS feedback management, while CIOPulse lacks defined specifications and target users. Ideal buyers for eNPS are small to medium businesses with 1-500 employees, while CIOPulse may appeal to organizations looking for a more generalized solution without specific constraints.
Who should pick which
- Lacks defined company size specifications:
- No specific target audience mentioned:
- No pricing information available:
- Potentially suitable for various organizational needs:
- May offer a broader range of functionalities:
- Ideal for businesses seeking flexible solutions:
- Best for SMBs with 1-500 employees:
- Focused on real-time NPS customer feedback:
- Simple and user-friendly interface:
- Priced at $29 per month:
- Ideal for customer service and success teams:
- Facilitates easy survey-based feedback collection:
CIOPulse vs eNPS vs Zonka Feedback — at a glance
| Feature | CIOPulse | eNPS | Zonka Feedback |
|---|---|---|---|
| Rating | — | 4.5 / 5 | 4.7 / 5 |
| Reviews | — | 4 | 130 |
| Starting price | Contact for pricing | $29 /Month | $24 /Month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | — | GDPR | GDPR |
| Data residency | US | US | Global |
Key differences between CIOPulse and eNPS
- Pricing: eNPS starts at $29 /Month. CIOPulse pricing is not publicly listed.
- Free trial: eNPS offers a free trial; CIOPulse does not.
- Target audience: CIOPulse is built for Large Enterprises and Medium Business, while eNPS targets Individuals and Medium Business.
- Deployment: CIOPulse supports SaaS/Web/Cloud; eNPS supports SaaS/Web/Cloud.
Compare CIOPulse vs eNPS vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for SMBs needing simple, real-time NPS customer feedback management.
- You are a small or medium business with 1-500 employees seeking straightforward NPS scoring.
- Your customer service or success teams want easy-to-use, survey-based feedback collection.
- You need real-time customer rankings from -100 to +100 for quick sentiment insights.
- You require advanced analytics or detailed customer feedback beyond basic NPS scoring.
- You are a large enterprise needing complex integrations and scalable, enterprise-grade features.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
CIOPulse typically suits Large Enterprises and Medium Business. eNPS tends to fit Individuals and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | CIOPulse is a complete Practice Management System. The three most important components to managing a practice are CIOCapture, CIOLinks and CIOManager which can be purchased as separate ... Read More about CIOPulse | NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking ... Read More about eNPS | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | Not Available | 8.2/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | — | 1-50 employees51-500 employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  CIOPulse has not given any software demo yet If you're the owner of this profile, add your demo.Contact us | eNPS has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do CIOPulse, eNPS and Zonka Feedback Compare on Features?
Total Features | 0 Features | 11 Features | 28 Features |
|---|---|---|---|
Unique Features | No features | No unique features | No unique features |
Get Quote | Get Quote |
Compare CIOPulse, eNPS and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | — |
Data Encryption | — | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
CIOPulse vs eNPS User Reviews & Rating Comparison
User Ratings | No reviews available for the product | 4.5 (based on 4 reviews) | |
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the straightforward NPS scoring and ease of use, though the small number of reviews limits confidence. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | No Customers information available. |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots | No screenshots available. |  1 Screenshots |
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Videos | No videos available. | No videos available. |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, CIOPulse or eNPS?
- eNPS edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do CIOPulse and eNPS offer a free trial?
- eNPS offers a free trial. CIOPulse does not.
- What is the starting price of CIOPulse vs eNPS?
- CIOPulse starts at Contact for pricing. eNPS starts at $29 /Month.
- What are the top alternatives to CIOPulse?
- Top alternatives to CIOPulse include Zonka Feedback, Emojics, Startquestion, Customer.guru, SatisMeter.
- What are the top alternatives to eNPS?
- Top alternatives to eNPS include Zonka Feedback, Retently, FeedbackLink, Promoter Ninja, GrowthScore.