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ChatWork vs Wire Comparison

Last updated:

ChatWork

4.3(41 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made simpler by ChatWork which empo…

Wire

4.2(56 reviews)

Starting at $5.83 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Wire is fast, modern and secure instant messaging, video calling and shared screen software for business. User can easily connect everyone in the organisation who wants to collaborate and communicate – no matter where th…

ChatWork leads on user satisfaction with a 4.3-star rating across 41 reviews.

ChatWork vs Wire — at a glance

FeatureChatWorkWire
Rating4.3 / 54.2 / 5
Reviews4156
Starting priceContact for pricing$5.83 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
API——
Support modesOnlineOnline
CertificationsGDPRSOC 2, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between ChatWork and Wire

  • Pricing: Wire starts at $5.83 /User/Month. ChatWork pricing is not publicly listed.
  • Free trial: Wire offers a free trial; ChatWork does not.
  • User satisfaction: ChatWork scores higher with a 4.3-star average.
  • Deployment: ChatWork supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Wire supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

ChatWork vs Wire — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ChatWork - Business Instant Messaging Software
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Wire - Business Instant Messaging Software
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ChatWork vs Wire: Biggest differences

Start here before you go deeper into features.

ChatWork

Best for small to medium teams needing fast, simple business messaging and task logging.

Choose if
  • You want a straightforward, low-complexity messaging tool for internal and customer communication.
  • Your team benefits from quick task acceptance and activity logging via messages.
  • You operate a small or medium-sized business without need for complex workflows.
Consider alternatives if
  • Your company requires highly customizable or enterprise-grade workflow automation.
  • You need advanced project management features or detailed pricing transparency.

Wire

Best for

Large Enterprises, Medium Business, Small Business

ChatWork typically suits Large Enterprises and Medium Business. Wire tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made ... Read More about ChatWork

Wire is fast, modern and secure instant messaging, video calling and shared screen software for business. User can easily connect everyone in the organisation who wants to collaborate and ... Read More about Wire

Entry Level Pricing

  • Not Available
  • Starts from $5.83

Free Trial Availability

  • No free trial
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

4.32

(41)

4.15

(56)

Best Company Size

Small BusinessMedium Business
—
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Software Demo

Demo

No software demo available

Wire has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

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How do ChatWork and Wire Compare on Features?

Total Features

6 Features

8 Features

Unique Features

No unique features

No unique features

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Compare ChatWork and Wire on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $5.83

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      ChatWork pricing
      Wire pricing

      ChatWork vs Wire: Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      ChatWork vs Wire Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      —
      ✓ Yes

      HIPAA

      ✗ No
      —

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      —
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      —
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      ChatWork User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      24

      13

      4

      0

      0

      31

      18

      3

      2

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate ChatWork's simplicity and speed for business messaging but note limited advanced features and unclear pricing.

      What buyers like

      • Ease of use
      • Fast communication
      • Task management via messaging

      Common complaints

      • Lack of pricing transparency
      • Limited advanced functionality

      Buyer sentiment

      Buyer sentiment is positive across 56 reviews, with strong overall satisfaction.

      What buyers like

      • Fast and modern interface
      • Secure communications
      • Video calling feature

      Common complaints

      • Limited integrations
      • Requires internet access
      • May have a learning curve

      Pros and Cons

      • Simple and fast communication interface

      • Enables worker-to-customer and worker-to-worker messaging

      • Facilitates quick task acceptance and activity logging

      • Limited information on advanced features or integrations

      • No clear pricing details available

      • Strong security features protect sensitive data.

      • Modern interface enhances user experience.

      • Cross-device compatibility ensures accessibility.

      • Limited integrations may hinder workflow.

      • Learning curve for new users may exist.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used ChatWork or Wire? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      ChatWork Account

      1 Screenshots

      Secure Guest Room

      1 Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to ChatWork and Wire in 2026

      Alternatives

      Crypho - Business Instant Messaging Software
      Crypho

      4.42

      Brosix - Business Instant Messaging Software
      Brosix

      4.59

      VIPole - Business Instant Messaging Software
      VIPole

      4.54

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ChatWork or Wire?
      ChatWork edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ChatWork and Wire offer a free trial?
      Wire offers a free trial. ChatWork does not.
      What is the starting price of ChatWork vs Wire?
      ChatWork starts at Contact for pricing. Wire starts at $5.83 /User/Month.
      What are the top alternatives to ChatWork?
      Top alternatives to ChatWork include talkspirit, Hibox, Edworking, Microsoft Kaizala, Output Messenger.
      What are the top alternatives to Wire?
      Top alternatives to Wire include Crypho, Brosix, VIPole, BBM Enterprise, Threema Work.