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ChartLogic Patient Portal vs DocEngage Healthcare CRM (HCRM) vs Bigin by Zoho CRM Comparison

Last updated:

ChartLogic Patient Portal

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ChartLogic Patient Portal is an advanced personalized healthcare record management solution that facilitates seamless interaction between health organizations and their individual patients. Patients can create intake for…

DocEngage Healthcare CRM (HCRM)

Starting at $49 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

DocEngage Healthcare CRM (HCRM) is the best choice for enterprise marketing automation. A fully integrated EMR allows patients to log in and review their clinical records before requesting appointments at any time. The I…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

ChartLogic Patient Portal vs DocEngage Healthcare CRM (HCRM) vs Bigin by Zoho CRM — at a glance

FeatureChartLogic Patient PortalDocEngage Healthcare CRM (HCRM)Bigin by Zoho CRM
Rating4.3 / 5
Reviews119
Starting priceContact for pricing$49 /User/Month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryPatient Engagement SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsHIPAAHIPAA
Data residencyUSUSGlobal

Key differences between ChartLogic Patient Portal and DocEngage Healthcare CRM (HCRM)

  • Pricing: DocEngage Healthcare CRM (HCRM) starts at $49 /User/Month. ChartLogic Patient Portal pricing is not publicly listed.
  • Free trial: DocEngage Healthcare CRM (HCRM) offers a free trial; ChartLogic Patient Portal does not.
  • Deployment: ChartLogic Patient Portal supports SaaS/Web/Cloud; DocEngage Healthcare CRM (HCRM) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare ChartLogic Patient Portal vs DocEngage Healthcare CRM (HCRM) vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ChartLogic Patient Portal - New SaaS Software
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Biggest differences

Start here before you go deeper into features.

ChartLogic Patient Portal

Best for healthcare providers needing integrated patient engagement with ChartLogic EMR.

Choose if
  • You require seamless integration with ChartLogic EMR for instant medical history access.
  • You want automated multi-channel appointment notifications via Email, SMS, and Voice.
  • You need HIPAA-compliant direct messaging between patients and providers.
Consider alternatives if
  • You are a small practice without EMR integration needs or limited IT resources.
  • You operate outside healthcare or need transparent pricing and clear ROI data.

DocEngage Healthcare CRM (HCRM)

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

ChartLogic Patient Portal typically suits Large Enterprises and Medium Business. DocEngage Healthcare CRM (HCRM) tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ChartLogic Patient Portal is an advanced personalized healthcare record management solution that facilitates seamless interaction between health organizations and their individual patients. ... Read More about ChartLogic Patient Portal

DocEngage Healthcare CRM (HCRM) is the best choice for enterprise marketing automation. A fully integrated EMR allows patients to log in and review their clinical records before requesting ... Read More about DocEngage Healthcare CRM (HCRM)

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $49
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

Not Available

7.6/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

DocEngage Healthcare CRM (HCRM) has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do ChartLogic Patient Portal, DocEngage Healthcare CRM (HCRM) and Bigin by Zoho CRM Compare on Features?

Total Features

5 Features

6 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare ChartLogic Patient Portal, DocEngage Healthcare CRM (HCRM) and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $49
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        DocEngage Healthcare CRM (HCRM) pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        ChartLogic Patient Portal vs DocEngage Healthcare CRM (HCRM) User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        0

        0

        0

        1

        0

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        No available user ratings or reviews to determine buyer sentiment.

        What buyers like

        • Seamless patient interaction
        • Automated notifications
        • HIPAA compliant

        Common complaints

        • Limited customization options
        • May require integration support
        • Not suitable for small practices

        What buyers like

        • Integrated EMR system
        • Automated appointment booking
        • Patient notifications

        Common complaints

        • Healthcare focus limits applicability
        • Complex setup process
        • May require training for staff

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Seamless integration with ChartLogic EMR for instant medical history access

        • Automated appointment notifications via multiple channels (Email, SMS, Voice)

        • HIPAA compliant direct messaging between patients and providers

        • Pricing is quotation-based and not publicly available

        • Limited information on user ratings and reviews

        • Seamless integration of EMR and CRM

        • Automated processes improve efficiency

        • User-friendly for both patients and staff

        • Not suitable for non-healthcare businesses

        • Setup can be time-consuming

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Apollo Homecare

        Apollo Homecare

        Grand World Elder Care

        Grand World Elder Care

        Chandra Skin and Maternity Centre

        Chandra Skin and Maternity Centre

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Intake and Consent Form

        4 Screenshots

        No screenshots available.

        Videos

        video-0

        5 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, ChartLogic Patient Portal or DocEngage Healthcare CRM (HCRM)?
        ChartLogic Patient Portal and DocEngage Healthcare CRM (HCRM) are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific CRM Software needs.
        Do ChartLogic Patient Portal and DocEngage Healthcare CRM (HCRM) offer a free trial?
        DocEngage Healthcare CRM (HCRM) offers a free trial. ChartLogic Patient Portal does not.
        What is the starting price of ChartLogic Patient Portal vs DocEngage Healthcare CRM (HCRM)?
        ChartLogic Patient Portal starts at Contact for pricing. DocEngage Healthcare CRM (HCRM) starts at $49 /User/Month.
        What are the top alternatives to ChartLogic Patient Portal?
        Top alternatives to ChartLogic Patient Portal include 75Health EHR, DocEngage Healthcare CRM (HCRM), Qualified, AdvancedEHR, DocEngage EHR.
        What are the top alternatives to DocEngage Healthcare CRM (HCRM)?
        Top alternatives to DocEngage Healthcare CRM (HCRM) include Bigin by Zoho CRM, WebEngage, ClickUp, Zoho CRM, Freshsales.

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