Carbonite vs Arq Comparison
Carbonite
Starting at $4.91 /Month
- Individuals
- Medium Business
Backup software for Windows and Mac to protect data when disaster strikes. Carbonite's online backup service makes it easy and affordable to back up all the important files. With Carbonite, user can be sure that if somet…
Arq
Starting at $49.99 per computer
- Free Trial
- Medium Business
- Small Business
Arq is a backup software that stores files in a secure, private vault on Amazon S3. Arq also makes it super easy to access and restore data. Arq is easy to use and works seamlessly with Amazon S3 so user can concentrate…
Arq leads on user satisfaction with a 4.3-star rating across 24 reviews.
Carbonite vs Arq — at a glance
| Feature | Carbonite | Arq |
|---|---|---|
| Rating | 4.2 / 5 | 4.3 / 5 |
| Reviews | 432 | 24 |
| Starting price | $4.91 /Month | $49.99 per computer |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Individuals, Medium Business, Small Business | Medium Business, Small Business |
| Category | Backup Software | Backup Software |
| Platforms | Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Installed - Windows, Installed - Mac |
| API | Available | — |
| Support modes | Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2 |
| Data residency | US | US |
Key differences between Carbonite and Arq
- Pricing: Carbonite starts at $4.91 /Month, while Arq starts at $49.99 per computer.
- Free trial: Arq offers a free trial; Carbonite does not.
- Target audience: Carbonite is built for Individuals and Medium Business, while Arq targets Medium Business and Small Business.
- User satisfaction: Arq scores higher with a 4.3-star average.
- Deployment: Carbonite supports Installed - Windows, Installed - Mac; Arq supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.
Carbonite vs Arq — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Backup Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for simple, automated backup of important files on small to medium businesses.
- You need easy, automated backup with minimal setup and management effort.
- You want unlimited cloud storage for a single computer's data backup.
- You require reliable scheduled backups with timely notifications for peace of mind.
- You have large initial data volumes needing fast backup completion.
- You need extensive multi-device support or advanced backup for diverse hardware.
Medium Business, Small Business
Carbonite typically suits Individuals and Medium Business. Arq tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Backup software for Windows and Mac to protect data when disaster strikes. Carbonite's online backup service makes it easy and affordable to back up all the important files. With Carbonite, ... Read More about Carbonite | Arq is a backup software that stores files in a secure, private vault on Amazon S3. Arq also makes it super easy to access and restore data. Arq is easy to use and works seamlessly with ... Read More about Arq |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.5/10 | 7.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Carbonite and Arq Compare on Features?
Total Features | 10 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Carbonite and Arq on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Carbonite User Reviews & Rating Comparison
User Ratings | 4.3 (based on 24 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally find Carbonite reliable and easy to use for automated backups, though some experience frustration with initial backup speed and device support limitations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 24 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  2 Screenshots |  4 Screenshots |
|---|---|---|
Videos |  2 Videos |  1 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Carbonite or Arq?
- Arq edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Carbonite and Arq offer a free trial?
- Arq offers a free trial. Carbonite does not.
- What is the starting price of Carbonite vs Arq?
- Carbonite starts at $4.91 /Month. Arq starts at $49.99 per computer.
- What are the top alternatives to Carbonite?
- Top alternatives to Carbonite include Ada, Backblaze, IvyBackup, IDrive Online, Livedrive.
- What are the top alternatives to Arq?
- Top alternatives to Arq include BackupVault Cloud Backup, Rubrik, BDRSuite, Duplicati, MSP360 Backup.