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Capturly vs Countly Comparison

Last updated:

Capturly

4.8(8 reviews)

Starting at $29 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Capturly is a web analytics tool that records visitor sessions and generates heatmaps to show which areas of a page receive the most interaction. It tracks customer origin, engagement, and conversion funnel drop-off poin…

Countly

4.0(22 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Countly is a open source mobile analytics software. Its features are analytical, operational, reporting and development integrated into one platform. Countly provides actionable insights to drive business decisions effec…

Capturly leads on user satisfaction with a 4.8-star rating across 8 reviews.

Capturly vs Countly — at a glance

FeatureCapturlyCountly
Rating4.8 / 54.0 / 5
Reviews822
Starting price$29 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryWeb Analytics SoftwareMobile Analytics Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsGDPRSOC 2, GDPR
Data residencyUSGlobal

Key differences between Capturly and Countly

  • Pricing: Capturly starts at $29 /Month. Countly pricing is not publicly listed.
  • User satisfaction: Capturly scores higher with a 4.8-star average.
  • Deployment: Capturly supports SaaS/Web/Cloud; Countly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Capturly vs Countly — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Web Analytics Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Capturly - Web Analytics Software
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Countly - Mobile Analytics Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Capturly

Best for small to medium businesses needing comprehensive web analytics with session replay.

Choose if
  • You want integrated heatmaps, session recordings, and conversion funnels in one platform.
  • Your team includes marketing, product, or UX/UI managers seeking detailed visitor insights.
  • You need unlimited user seats without extra cost on any pricing plan.
Consider alternatives if
  • Your company requires extensive third-party integrations beyond limited marketplace connectors.
  • Your team lacks analytics expertise and needs highly guided onboarding and support.

Countly

Open-source mobile analytics platform ideal for real-time app insights and customization.

Choose if
  • You need real-time analytics to drive quick data-driven decisions in mobile apps.
  • Your team requires deep customization via open-source client and server code access.
  • You want an integrated platform combining analytics, operational, reporting, and development tools.
Consider alternatives if
  • Your organization relies heavily on Android platform support and extensive documentation.
  • You are a small team or startup needing lightweight analytics with low server resource use.

Capturly: Best for small to medium businesses needing comprehensive web analytics with session replay. Countly: Open-source mobile analytics platform ideal for real-time app insights and customization.

Description

Capturly is a web analytics tool that records visitor sessions and generates heatmaps to show which areas of a page receive the most interaction. It tracks customer origin, engagement, and ... Read More about Capturly

Countly is a open source mobile analytics software. Its features are analytical, operational, reporting and development integrated into one platform. Countly provides actionable insights to ... Read More about Countly

Entry Level Pricing

  • Starts from $29
  • Not Available

Free Trial Availability

SpotScore

What's this? ↗

8.1/10

8.9/10

User Ratings

Based on verified Spotsaas reviews

4.8

(8)

Best Company Size

Small BusinessMedium Business
50-500 employeesMedium to Large Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Countly

  • Comprehensive Analytics: Countly offers a reliable suite of analytics tools that let managers track user behavior across web and mobile platforms. You'll gain useful insights into customer engagement, allowing you to make data-driven decisions.
  • Real-Time Data: With Countly, you can access real-time data that keeps your team informed and responsive. This feature lets administrators respond quickly to trends and issues, improving your ability to optimize user experiences.
  • User Segmentation: The platform’s advanced user segmentation capabilities allow you to tailor marketing strategies effectively. By understanding different user groups, you can create personalized campaigns that resonate with your audience, driving higher conversion rates.
Best fit

Best fit

Capturly

No best-fit guidance available yet.

Countly

  • 50 to 500 employees
  • Martech, SaaS, Fintech, eCommerce, and Mobile App Development
  • Product Managers, Data Analysts, Marketing Managers, and Mobile App Developers
Watchouts

Reasons buyers look elsewhere

Capturly

No alternatives guidance available yet.

Countly

  • Users may seek alternatives to Countly due to its pricing structure, especially for small businesses or startups that require cost-effective analytics solutions without compromising on essential features and functionality.
  • Some organizations might find Countly's user interface less intuitive, prompting them to explore platforms with a more user-friendly design that enhances the overall analytics experience for team members.
  • Data privacy concerns could lead users to consider alternatives that offer enhanced security features or comply more rigorously with specific regulatory standards relevant to their industry or region.

Software Demo

Demo

No software demo available

Capturly has not given any software demo yet

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Step 1 of 4

How big is your team?

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How do Capturly and Countly Compare on Features?

Total Features

6 Features

21 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Capturly and Countly on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $29
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Capturly pricing
      Countly pricing

      Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Capturly User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      20

      0

      0

      0

      0

      9

      8

      0

      1

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Capturly for its comprehensive analytics features and ease of use, though some find the feature set complex and desire more integrations.

      What buyers like

      • Ease of use
      • Comprehensive analytics features
      • Affordable pricing

      Common complaints

      • Limited integrations
      • Complexity for new users

      Buyer sentiment

      Users appreciate Countly’s comprehensive real-time analytics and open-source transparency but note limitations in free features and Android support.

      What buyers like

      • Ease of customization
      • Real-time data access
      • Responsive customer support

      Common complaints

      • Limited free edition features
      • Suboptimal Android documentation

      Pros and Cons

      • Comprehensive analytics including heatmaps, session replays, and conversion funnels

      • User-friendly interface with quick and easy setup

      • Allows unlimited users on any plan

      • Limited marketplace for additional apps and connectors restricts advanced functionality

      • Feature richness and customization options can overwhelm new users

      • Open-source client and server code allowing customization and transparency

      • Real-time analytics enabling quick data-driven decisions

      • Strong customer support ensuring user assistance

      • Limited features in the free community edition

      • Dashboard user experience less polished compared to premium competitors

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Capturly or Countly? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      screenshots

      7 Screenshots

      Videos

      No videos available.

      video-0

      4 Videos

      Top Alternatives to Capturly and Countly in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Capturly or Countly?
      Capturly edges out the other on user ratings (4.8 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Capturly and Countly offer a free trial?
      Yes, both Capturly and Countly offer a free trial.
      What is the starting price of Capturly vs Countly?
      Capturly starts at $29 /Month. Countly starts at Contact for pricing.
      What are the top alternatives to Capturly?
      Top alternatives to Capturly include SimilarWeb Pro, Hotjar, Google Analytics, Matomo, Visitor Analytics.
      What are the top alternatives to Countly?
      Top alternatives to Countly include PushAlert, Push.World, Adrack Web Push, Notificare, Adrenalead.