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CallView 360 vs Calltouch Comparison

Last updated:

CallView 360

4.8(4 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on module for a call center solut…

Calltouch

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Introducing Calltouch - the ultimate solution for comprehensive analytics. With a focus on end-to-end evaluation, this software provides precise data on the effectiveness of various advertising channels, campaigns, and k…

CallView 360 leads on user satisfaction with a 4.8-star rating across 4 reviews.

CallView 360 vs Calltouch — at a glance

FeatureCallView 360Calltouch
Rating4.8 / 5
Reviews4
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineOnline
Certifications
Data residencyUSUS

Key differences between CallView 360 and Calltouch

  • Deployment: CallView 360 supports SaaS/Web/Cloud; Calltouch supports SaaS/Web/Cloud.

CallView 360 vs Calltouch — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CallView 360 - Inbound Call Tracking Software
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Talk to an expert
Calltouch - Inbound Call Tracking Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

CallView 360

Best for call centers needing deep Microsoft Dynamics CRM call tracking integration.

Choose if
  • You operate a medium to large call center using Microsoft Dynamics CRM.
  • You require detailed inbound call data including caller ID and call metadata.
  • You need accurate call detection powered by acoustical analysis algorithms.
Consider alternatives if
  • Your organization does not use Microsoft Dynamics CRM as your CRM platform.
  • You are a small business without dedicated call center infrastructure or technical resources.

Calltouch

Best for

Large Enterprises, Medium Business, Small Business

CallView 360 typically suits Large Enterprises and Medium Business. Calltouch tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on ... Read More about CallView 360

Introducing Calltouch - the ultimate solution for comprehensive analytics. With a focus on end-to-end evaluation, this software provides precise data on the effectiveness of various ... Read More about Calltouch

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.8

(4)

Best Company Size

Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Calltouch has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare CallView 360 and Calltouch on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Calltouch pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      CallView 360 User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      3

      0

      0

      0

      0

      16

      1

      2

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users rate CallView 360 highly for its integration and call tracking accuracy but feedback is limited due to few reviews.

      What buyers like

      • Integration with Microsoft Dynamics CRM
      • Call tracking accuracy
      • Detailed call reporting

      Common complaints

      • Limited user feedback
      • Lack of pricing transparency

      What buyers like

      • User-friendly interface with easy navigation and setup process.
      • Robust analytics tools for tracking and analyzing communications.
      • Integration capabilities with third-party products and CRM systems.

      Common complaints

      • Complexity in utilizing advanced features and customizations without adequate guidance.
      • Limited availability of additional apps and connectors in the marketplace may restrict extended functionalities.

      Pros and Cons

      • Deep integration with Microsoft Dynamics CRM

      • Detailed call tracking including caller ID and call metadata

      • Accurate inbound call detection using acoustical analysis

      • Limited to users of Microsoft Dynamics CRM

      • Pricing is quotation based and not publicly available

      • Tracks all types of customer interactions

      • Provides sentiment analysis for calls

      • Offers comprehensive reporting for marketing effectiveness.

      • Setup can be complex

      • May not suit small businesses

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to CallView 360 and Calltouch in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, CallView 360 or Calltouch?
      CallView 360 edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do CallView 360 and Calltouch offer a free trial?
      Neither CallView 360 nor Calltouch currently lists a free trial.
      What is the starting price of CallView 360 vs Calltouch?
      CallView 360 starts at Contact for pricing. Calltouch starts at Contact for pricing.
      What are the top alternatives to CallView 360?
      Top alternatives to CallView 360 include ResponseTap, AvidTrak, Calltracks, calltrak, TeleCapture.
      What are the top alternatives to Calltouch?
      Top alternatives to Calltouch include ResponseTap, Retreaver, Calltracks, CallView 360, calltrak.

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