Call Center Studio vs Zoho CRM vs Salesforce Sales Cloud vs monday sales CRM by monday.com - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Call Center Studio (80) Get Quote Get Quote	Zoho CRM (2471) Visit website Visit Website *sponsored

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More	Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and ... Read More
Entry Level Pricing	Not Available	Starts from $9 , yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	8.9/10	9.8/10
User Ratings	4.7 (83)	4.1 (8849)
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Software Demo

Demo

How do Call Center Studio, Zoho CRM, Salesforce Sales Cloud and monday sales CRM by monday.com Compare on Features?

Total Features	10 Features	47 Features
Unique Features
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What Do Call Center Studio, Zoho CRM, Salesforce Sales Cloud and monday sales CRM by monday.com Cost?

Pricing Option
Starting From	Not Available	$9 , yearly
Pricing Plans	Not Available	Standard $15 /user/month Get Started All the essentials: Mass email Custom modules Show more + Professional $25 /user/month Get Started Everything in Standard + Blueprint CPQ Show more + Enterprise $35 /user/month Get Started Everything in Professional + Zia — AI assistant Territory management Show more + Browse all pricing plans
Pricing Page
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Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
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Call Center Studio vs Zoho CRM vs Salesforce Sales Cloud User Reviews & Rating Comparison

User Ratings	4.7 (based on 83 reviews)	4.1 (based on 8849 reviews)
Rating Distribution	Excellent 80 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 1257 Very Good 833 Good 238 Poor 69 Terible 74
Expert's Review generated by AI	Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more	Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more
Pros and Cons	Pros and Cons of Call Center Studio Fast and effective technical support, providing instant solutions. Simple and user-friendly interface, easy to navigate for all users. Reliable dialer with excellent call quality, suitable for high call volumes. Cost-effective solution with comprehensive features compared to competitors. Lack of variety in the Marketplace for additional apps and connectors. Some users find it overly simplistic, lacking in advanced customization options.	Pros and Cons of Zoho CRM Easy to use with an intuitive interface requiring minimal technical expertise. Highly customizable workflows, fields, and dashboards to adapt to specific business needs. Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs). Streamlines operations by automating tasks like lead management, reminders, and communications tracking. Limited scalability and depth for larger businesses with more complex requirements. Marketplace offers fewer advanced apps or connectors compared to competitors.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Vodafone Fedex Volvo	Amazon EuroKids HotStar

Media and Screenshots

Screenshots	6 Screenshots	4 Screenshots
Videos	1 Videos	1 Videos

Alternatives

Alternatives	Nextiva 4.4 Zendesk Talk 4.3 TalkDesk 4.4	Salesforce Sales Cloud 4.4 monday sales CRM by monday.com Thryv 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Call Center Studio and Zoho CRM offer a Free Trial.

Call Center Studio is designed for Large Enterprises, Medium Business and Small Business.

Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of Zoho CRM begins at $9/user/month when yearly, while pricing details for Call Center Studio are unavailable.

Some top alternatives to Call Center Studio includes Nextiva, Zendesk Talk, TalkDesk, Novanet Cloud Contact Center, HoduCC, TelebuHub, Aircall, Dialpad Contact Center, CloudCall and Freshdesk Contact Center (Formerly Freshcaller).

Some top alternatives to Zoho CRM includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Call Center Studio vs Zoho CRM vs Salesforce Sales Cloud vs monday sales CRM by monday.com - Which Tool Fits Your Business?