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Compare Call Center Studio vs Tapdesk vs Thryv vs monday sales CRM by monday.com

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Tapdesk - CRM Software
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Overview

Description

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More

Tapdesk is a CRM help desk software designed to eliminate the complexity of tracking customer relationship in sales environment. This CRM software uses paperless workflows and visually ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $29.99
Free Trial Availability
Spotsaas Score

8.9/10

8.4/10

User Ratings

4.7

(83)

4.9

(24)
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Software Demo

Demo

Features

Total Features

10 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $29.99
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          80

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          21

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more

          Tapdesk has emerged as a standout CRM solution that seamlessly blends functionality with simplicity. One of the most celebrated aspects of this tool is its intuitive and beautifully clean user ...Read more

          Pros and Cons
          • Fast and effective technical support, providing instant solutions.

          • Simple and user-friendly interface, easy to navigate for all users.

          • Reliable dialer with excellent call quality, suitable for high call volumes.

          • Cost-effective solution with comprehensive features compared to competitors.

          • Lack of variety in the Marketplace for additional apps and connectors.

          • Some users find it overly simplistic, lacking in advanced customization options.

          • Clean, simple, and intuitive User Interface (UI) makes it easy to use, even for non-technical users.

          • Effortless onboarding process with straightforward and non-complicated setup.

          • Advanced search engine is a standout feature, enabling effective lead generation and prospecting.

          • Lightweight yet robust CRM that efficiently manages pipelines, campaigns, and sales activities.

          • Lacks a more robust and advanced multi-step campaign builder, though this is reportedly in development.

          • Limited reporting functionality, which might not meet the needs of advanced users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Vodafone

          Vodafone

          Fedex

          Fedex

          Volvo

          Volvo

          No Customers information available.

          Media and Screenshots

          Screenshots
          Admin

          6 Screenshots

          Tapdesk screenshot

          11 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Call Center Studio and Tapdesk offer a Free Trial.

          Call Center Studio is designed for Large Enterprises, Medium Business and Small Business.

          Tapdesk is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Tapdesk begins at $29.99/Month, while pricing details for Call Center Studio are unavailable.

          Some top alternatives to Call Center Studio includes Nextiva, Zendesk Talk, TalkDesk, Novanet Cloud Contact Center, HoduCC, TelebuHub, Aircall, Dialpad Contact Center, CloudCall and Freshdesk Contact Center (Formerly Freshcaller).

          Some top alternatives to Tapdesk includes Thryv, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, GoCRM, Method CRM, SalesCRM, SimpleCRM, CRM.me, FreeCRM, Second CRM, DigitalCRM.com, Cool Life CRM and CRM.io by 500apps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].