Brand24 vs Mention Comparison
Brand24
Starting at $119 /month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Brand24 is a cloud based Software as a Service (SaaS) reputation management software. It manages negative content, monitor brand mentions and provide actionable insights so that users are fully engaged across social netw…
Mention
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor mentions, and publish stories to…
Brand24 leads on user satisfaction with a 4.5-star rating across 387 reviews.
Brand24 vs Mention — at a glance
| Feature | Brand24 | Mention |
|---|---|---|
| Rating | 4.5 / 5 | 4.2 / 5 |
| Reviews | 387 | 2,827 |
| Starting price | $119 /month | $24 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Reputation Management Software | Reputation Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep) |
| Certifications | GDPR | GDPR |
| Data residency | Global | US |
Key differences between Brand24 and Mention
- Pricing: Brand24 starts at $119 /month, while Mention starts at $24 /Month.
- Target audience: Brand24 is built for Freelancers / Consultants and Large Enterprises, while Mention targets Large Enterprises and Medium Business.
- User satisfaction: Brand24 scores higher with a 4.5-star average.
- Deployment: Brand24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Mention supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Brand24 vs Mention — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for real-time brand reputation monitoring with sentiment analysis.
- You need immediate insights on brand mentions across social media.
- Your team requires an intuitive, easy-to-navigate reputation management tool.
- You want accurate sentiment analysis to gauge public perception quickly.
- Your company demands extensive API integrations for custom workflows.
- You require advanced, detailed reporting beyond basic analytics.
Best for streamlined brand mention tracking and social media engagement monitoring.
- You need quick, accurate tracking of brand mentions across multiple platforms.
- Your marketing or customer support team requires automated alerts for social chatter.
- You want an intuitive interface that simplifies social media engagement monitoring.
- Your organization requires extensive social media platform coverage beyond Mention’s scope.
- You need highly customizable, enterprise-grade analytics workflows and responsive support.
Brand24: Best for real-time brand reputation monitoring with sentiment analysis. Mention: Best for streamlined brand mention tracking and social media engagement monitoring.
Description | Brand24 is a cloud based Software as a Service (SaaS) reputation management software. It manages negative content, monitor brand mentions and provide actionable insights so that users are ... Read More about Brand24 | Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor ... Read More about Mention |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.0/10 | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Brand24 and Mention Compare on Features?
Total Features | 17 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Brand24 and Mention on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | ![]() | ![]() |
Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
Brand24 User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise Brand24 for its ease of use, real-time insights, and accurate sentiment analysis, though some express concerns about limited integrations and reporting features. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Mention's ease of use and effective brand mention tracking, tempered by concerns over learning curve and support quality. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | ![]() Uber ![]() Stanford University ![]() Carlsberg | No Customers information available. |
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Media and Screenshots
Screenshots | ![]() 9 Screenshots | ![]() 6 Screenshots |
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Videos | ![]() 3 Videos | ![]() 1 Videos |
Top Alternatives to Brand24 and Mention in 2026
Alternatives |
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Related Blogs and Articles for Reputation Management Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Brand24 or Mention?
- Brand24 edges out the other on user ratings (4.5 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Brand24 and Mention offer a free trial?
- Yes, both Brand24 and Mention offer a free trial.
- What is the starting price of Brand24 vs Mention?
- Brand24 starts at $119 /month. Mention starts at $24 /Month.
- What are the top alternatives to Brand24?
- Top alternatives to Brand24 include Cloud90, ReviewBuzz, Mentionlytics, Mention, Reputation.com.
- What are the top alternatives to Mention?
- Top alternatives to Mention include Cloud90, WebPunch, ReviewBuzz, Mentionlytics, Reputation.com.











