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Brand24 vs Mention Comparison

Last updated:

Brand24

4.5(387 reviews)

Starting at $119 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Brand24 is a cloud based Software as a Service (SaaS) reputation management software. It manages negative content, monitor brand mentions and provide actionable insights so that users are fully engaged across social netw…

Mention

4.2(2,827 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor mentions, and publish stories to…

Brand24 leads on user satisfaction with a 4.5-star rating across 387 reviews.

Brand24 vs Mention — at a glance

FeatureBrand24Mention
Rating4.5 / 54.2 / 5
Reviews3872,827
Starting price$119 /month$24 /Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryReputation Management SoftwareReputation Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep)
CertificationsGDPRGDPR
Data residencyGlobalUS

Key differences between Brand24 and Mention

  • Pricing: Brand24 starts at $119 /month, while Mention starts at $24 /Month.
  • Target audience: Brand24 is built for Freelancers / Consultants and Large Enterprises, while Mention targets Large Enterprises and Medium Business.
  • User satisfaction: Brand24 scores higher with a 4.5-star average.
  • Deployment: Brand24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Mention supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Brand24 vs Mention — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Brand24 - Reputation Management Software
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Mention - Reputation Management Software
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Biggest differences

Start here before you go deeper into features.

Brand24

Best for real-time brand reputation monitoring with sentiment analysis.

Choose if
  • You need immediate insights on brand mentions across social media.
  • Your team requires an intuitive, easy-to-navigate reputation management tool.
  • You want accurate sentiment analysis to gauge public perception quickly.
Consider alternatives if
  • Your company demands extensive API integrations for custom workflows.
  • You require advanced, detailed reporting beyond basic analytics.

Mention

Best for streamlined brand mention tracking and social media engagement monitoring.

Choose if
  • You need quick, accurate tracking of brand mentions across multiple platforms.
  • Your marketing or customer support team requires automated alerts for social chatter.
  • You want an intuitive interface that simplifies social media engagement monitoring.
Consider alternatives if
  • Your organization requires extensive social media platform coverage beyond Mention’s scope.
  • You need highly customizable, enterprise-grade analytics workflows and responsive support.

Brand24: Best for real-time brand reputation monitoring with sentiment analysis. Mention: Best for streamlined brand mention tracking and social media engagement monitoring.

Description

Brand24 is a cloud based Software as a Service (SaaS) reputation management software. It manages negative content, monitor brand mentions and provide actionable insights so that users are ... Read More about Brand24

Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor ... Read More about Mention

Entry Level Pricing

  • Starts from $119 , yearly
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.0/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
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Get pricing help

Software Demo

Demo

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How do Brand24 and Mention Compare on Features?

Total Features

17 Features

7 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Brand24 and Mention on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $119 , yearly
      • $24 , Billed Yearly

      Pricing Plans

      • Individual

        $149

        /month

        • For tracking a small brand

        • 3 keywords

        • 2K mentions / mo

        Show more +

      • Team

        $199

        /month

        • Ideal for startups and small businesses.

        • 7 keywords

        • 10k mentions / mo

        Show more +

      • Pro

        $299

        /month

        • Ideal for growing businesses and small agencies.

        • 12 keywords

        • 40k mentions / mo

        Show more +

      • Browse all pricing plans

      Pricing Page

      Brand24 pricing
      Mention pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Brand24 User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      194

      42

      6

      1

      1

      100

      23

      3

      0

      11

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Brand24 for its ease of use, real-time insights, and accurate sentiment analysis, though some express concerns about limited integrations and reporting features.

      What buyers like

      • Ease of use
      • Real-time tracking
      • Sentiment analysis accuracy

      Common complaints

      • Limited platform integrations
      • Lack of detailed reporting

      Buyer sentiment

      Overall positive sentiment highlights Mention's ease of use and effective brand mention tracking, tempered by concerns over learning curve and support quality.

      What buyers like

      • Ease of use
      • Accurate brand mention tracking
      • Time-saving automation

      Common complaints

      • Learning curve
      • Customer support responsiveness

      Pros and Cons

      • User-friendly interface with intuitive navigation and customization

      • Real-time tracking providing up-to-the-minute insights

      • Accurate sentiment analysis of brand mentions

      • Limited integrations with platforms like YouTube and LinkedIn

      • Lack of detailed reports and API access for advanced data needs

      • Easy setup and user-friendly interface for monitoring brand mentions

      • Quick and accurate tracking of brand mentions across platforms

      • Automated alert notifications and efficient social chatter tracking

      • Steep learning curve for new users to fully utilize the tool

      • Pricing concerns after free trial or for additional features

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Uber

      Uber

      Stanford University

      Stanford University

      Carlsberg

      Carlsberg

      No Customers information available.

      Media and Screenshots

      Screenshots

      screenshots

      9 Screenshots

      Mention screenshot: mention-stats

      6 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to Brand24 and Mention in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Brand24 or Mention?
      Brand24 edges out the other on user ratings (4.5 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Brand24 and Mention offer a free trial?
      Yes, both Brand24 and Mention offer a free trial.
      What is the starting price of Brand24 vs Mention?
      Brand24 starts at $119 /month. Mention starts at $24 /Month.
      What are the top alternatives to Brand24?
      Top alternatives to Brand24 include Cloud90, ReviewBuzz, Mentionlytics, Mention, Reputation.com.
      What are the top alternatives to Mention?
      Top alternatives to Mention include Cloud90, WebPunch, ReviewBuzz, Mentionlytics, Reputation.com.

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