Box Relay vs OnBase Comparison
Box Relay
Starting at $5 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Box Relay is a business process management and collaboration platform that helps businesses and organizations manage and improve their people, processes and projects. Box Relay comes with functions for managing and track…
OnBase
Starting at Contact for pricing
- Large Enterprises
- Medium Business
OnBase provides enterprise information management capabilities that can help businesses optimise operations. It enables centralised secure storage of important content, allowing relevant data to be effortlessly delivered…
OnBase leads on user satisfaction with a 4.2-star rating across 330 reviews.
Box Relay vs OnBase — at a glance
| Feature | Box Relay | OnBase |
|---|---|---|
| Rating | — | 4.2 / 5 |
| Reviews | — | 330 |
| Starting price | $5 /User/Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business |
| Category | Business Process Management Software | Enterprise Content Management (ECM) Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows |
| API | Available | Available |
| Support modes | Online | 24/7 (Live rep) |
| Certifications | SOC 2 | HIPAA, GDPR |
| Data residency | US | Global |
Key differences between Box Relay and OnBase
- Pricing: Box Relay starts at $5 /User/Month. OnBase pricing is not publicly listed.
- Free trial: Box Relay offers a free trial; OnBase does not.
- Deployment: Box Relay supports SaaS/Web/Cloud; OnBase supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.
Box Relay vs OnBase — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Process Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for large enterprises needing customizable, secure content management solutions.
- You require centralized, secure storage for sensitive enterprise content.
- Your organization needs a low-code platform to build tailored business process automations.
- You want to improve productivity and reduce operational risks through flexible workflows.
- You are a small business with limited IT resources and need simple, out-of-the-box solutions.
- You cannot accommodate complex, resource-intensive implementation and prefer transparent pricing.
Box Relay typically suits Large Enterprises and Medium Business. OnBase tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Box Relay is a business process management and collaboration platform that helps businesses and organizations manage and improve their people, processes and projects. Box Relay comes with ... Read More about Box Relay | OnBase provides enterprise information management capabilities that can help businesses optimise operations. It enables centralised secure storage of important content, allowing relevant ... Read More about OnBase |
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Entry Level Pricing |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Box Relay and OnBase Compare on Features?
Total Features | 3 Features | 12 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Box Relay and OnBase on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✓ Yes |
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Box Relay User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Buyers generally appreciate OnBase for its robust content management and customization but note complexity and pricing as challenges. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Alliant Credit Union  PEMCO Insurance |
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Media and Screenshots
Screenshots |  5 Screenshots | No screenshots available. |
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Videos |  3 Videos |  3 Videos |
Top Alternatives to Box Relay and OnBase in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Box Relay or OnBase?
- OnBase edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Box Relay and OnBase offer a free trial?
- Box Relay offers a free trial. OnBase does not.
- What is the starting price of Box Relay vs OnBase?
- Box Relay starts at $5 /User/Month. OnBase starts at Contact for pricing.
- What are the top alternatives to Box Relay?
- Top alternatives to Box Relay include ProcessMaker, BP Logix BPMS, IBM Business Automation Workflow, Fusion Platform, ProcessPolicy.com.
- What are the top alternatives to OnBase?
- Top alternatives to OnBase include Laserfiche, Greenbox, Ezidox, Box, Box Relay.