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BookWhen vs Setster Comparison

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BookWhen

5.0(422 reviews)

Starting at $12.50 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

BookWhen is the leading appointment scheduling software for the service industry. The intuitive interface and powerful tools have been developed to help businesses with scheduling appointments, managing customer data, tr…

Setster

3.7(3 reviews)

Starting at $20 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Setster is appointment scheduling software for small to medium-sized businesses that need to manage clients, services, and bookings from a single interface without enterprise-level complexity. It provides an affordable,…

BookWhen leads on user satisfaction with a 5.0-star rating across 422 reviews.

BookWhen vs Setster — at a glance

FeatureBookWhenSetster
Rating5.0 / 53.7 / 5
Reviews4223
Starting price$12.50 /Month$20 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryAppointment Scheduling SoftwareAppointment Scheduling Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPR—
Data residencyGlobalUS

Key differences between BookWhen and Setster

  • Pricing: BookWhen starts at $12.50 /Month, while Setster starts at $20 /Month.
  • User satisfaction: BookWhen scores higher with a 5.0-star average.
  • Deployment: BookWhen supports SaaS/Web/Cloud; Setster supports SaaS/Web/Cloud.

BookWhen vs Setster — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Appointment Scheduling Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

BookWhen - Appointment Scheduling Software
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Setster - Appointment Scheduling Software
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Talk to an expert

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BookWhen vs Setster: Biggest differences

Start here before you go deeper into features.

BookWhen

Best for

Large Enterprises, Medium Business, Small Business

Setster

Best for

Large Enterprises, Medium Business, Small Business

BookWhen typically suits Large Enterprises and Medium Business. Setster tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

BookWhen is the leading appointment scheduling software for the service industry. The intuitive interface and powerful tools have been developed to help businesses with scheduling ... Read More about BookWhen

Setster is appointment scheduling software for small to medium-sized businesses that need to manage clients, services, and bookings from a single interface without enterprise-level ... Read More about Setster

Entry Level Pricing

  • Starts from $12.50 , Billed Yearly
  • Starts from $20

Free Trial Availability

SpotScore

What's this? ↗

9.0/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

4.97

(422)

3.67

(3)
Get pricing help
Get pricing help

Software Demo

Demo

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Step 1 of 4

How big is your team?

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How do BookWhen and Setster Compare on Features?

Total Features

9 Features

12 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare BookWhen and Setster on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $12.50 , Billed Yearly
      • $20

      Pricing Plans

      • Not Available

      Pricing Page

      BookWhen pricing
      Setster pricing

      BookWhen vs Setster: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      BookWhen vs Setster Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      —

      GDPR

      ✓ Yes
      —

      Data Encryption

      ✓ Yes
      —

      Data Residency

      🌐 Global
      🇺🇸 US

      BookWhen User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      444

      6

      1

      0

      1

      1

      1

      1

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 452 reviews, with consistently positive feedback.

      What buyers like

      • Easy to set up and use, suitable for both organizers and customers.
      • Excellent customer service and quick response times for support.
      • Integrates well with other platforms like PayPal and Zoom.

      Common complaints

      • Limited selection in the Marketplace for additional apps and connectors may restrict some advanced functionalities.
      • Newcomers may find the richness of features initially intimidating without proper guidance or support.

      Buyer sentiment

      Buyer sentiment is mixed to positive across 3 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Affordable pricing
      • Easy to use
      • Centralized client management

      Common complaints

      • Limited integrations
      • Basic reporting features
      • No mobile app

      Pros and Cons

      • User-friendly design enhances customer experience.

      • Comprehensive tools streamline appointment management.

      • Effective revenue tracking aids business growth.

      • May require additional tools for advanced reporting.

      • Limited third-party integrations could restrict functionality.

      • Cost-effective solution for small businesses.

      • Centralized management streamlines operations.

      • User-friendly interface enhances usability.

      • Limited integrations may hinder functionality.

      • Basic reporting tools may not suffice for all.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used BookWhen or Setster? Tell buyers what actually differs.

      BookWhen and Setster Customers

      Customers

      Uber

      Uber

      Amazon

      Amazon

      NHS

      NHS

      Walmart

      Walmart

      Porsche

      Porsche

      Audi

      Audi

      Media and Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to BookWhen and Setster in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, BookWhen or Setster?
      BookWhen edges out the other on user ratings (5.0 vs 3.7). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do BookWhen and Setster offer a free trial?
      Yes, both BookWhen and Setster offer a free trial.
      What is the starting price of BookWhen vs Setster?
      BookWhen starts at $12.50 /Month. Setster starts at $20 /Month.
      What are the top alternatives to BookWhen?
      Top alternatives to BookWhen include FlexBooker, ScheduleOnce, Schedulicity, Acuity Scheduling, SimplyBook.me.
      What are the top alternatives to Setster?
      Top alternatives to Setster include Zeeg, Set a Time, Picktime, bookitlive, YouCanBook.me.