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Bigin by Zoho CRM vs Affinity Comparison

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Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Affinity

Starting at Contact for pricing

  • Financial Advisors
  • Wealth Management Firms

Affinity is a relationship intelligence platform designed to help financial services professionals manage and leverage their networks effectively. It offers advanced contact and customer data management capabilities, ena…

Bigin by Zoho CRM leads on user satisfaction with a 4.3-star rating across 119 reviews.

Bigin by Zoho CRM vs Affinity — at a glance

FeatureBigin by Zoho CRMAffinity
Rating4.3 / 5
Reviews119
Starting price$7 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forSmall BusinessFinancial Advisors, Wealth Management Firms, Enterprise
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, Online
Certifications
Data residencyGlobalUS

Key differences between Bigin by Zoho CRM and Affinity

  • Pricing: Bigin by Zoho CRM starts at $7 /User/Month. Affinity pricing is not publicly listed.
  • Free trial: Bigin by Zoho CRM offers a free trial; Affinity does not.
  • Target audience: Bigin by Zoho CRM is built for Small Business, while Affinity targets Financial Advisors and Wealth Management Firms.

Bigin by Zoho CRM vs Affinity — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Bigin by Zoho CRM

Best for

Small Business

Affinity

Best for financial professionals needing advanced relationship intelligence and privacy compliance.

Choose if
  • You want to centralize and automate relationship management
  • You require a privacy-first CRM solution
  • Your focus is on client engagement and workflow efficiency
Consider alternatives if
  • You need integrated accounting or tax management
  • You require extensive financial transaction processing

Bigin by Zoho CRM typically suits Small Business. Affinity tends to fit Financial Advisors and Wealth Management Firms better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Affinity is a relationship intelligence platform designed to help financial services professionals manage and leverage their networks effectively. It offers advanced contact and customer ... Read More about Affinity

Entry Level Pricing

  • Starts from $7 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Get pricing help

Software Demo

Demo

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How do Bigin by Zoho CRM and Affinity Compare on Features?

Total Features

10 Features

6 Features

Unique Features

No unique features

No unique features

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Compare Bigin by Zoho CRM and Affinity on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7 , Billed Yearly
      • Not Available

      Pricing Plans

      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      • Not Available

      Pricing Page

      Bigin by Zoho CRM pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Bigin by Zoho CRM User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      204

      66

      7

      1

      1

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

      What buyers like

      • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
      • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
      • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

      Common complaints

      • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
      • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
      • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

      Buyer sentiment

      Users appreciate Affinity's powerful relationship management and privacy features but note limited financial-specific functionalities.

      What buyers like

      • Effective contact and relationship tracking
      • User-friendly interface
      • Strong data privacy compliance

      Common complaints

      • Limited accounting and tax features
      • Some complexity in advanced feature usage

      Pros and Cons

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      • Strong relationship intelligence capabilities

      • Comprehensive contact and customer data management

      • Privacy-first platform design

      • Lacks built-in accounting and tax management

      • May have a learning curve for advanced features

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      No Customers information available.

      Media and Screenshots

      Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to Bigin by Zoho CRM and Affinity in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Bigin by Zoho CRM or Affinity?
      Bigin by Zoho CRM edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Bigin by Zoho CRM and Affinity offer a free trial?
      Bigin by Zoho CRM offers a free trial. Affinity does not.
      What is the starting price of Bigin by Zoho CRM vs Affinity?
      Bigin by Zoho CRM starts at $7 /User/Month. Affinity starts at Contact for pricing.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.
      What are the top alternatives to Affinity?
      Top alternatives to Affinity include Bigin by Zoho CRM, Insycle, Sales Bytes CRM, 4Degrees, Contacts+.

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