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BigCommerce vs Route For Merchants Comparison

Last updated:

BigCommerce

3.7

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce software gives the tools to design s…

Route For Merchants

4.0(87 reviews)

Starting at $199 /Month

  • Large Enterprises
  • Medium Business

Route for Merchants is a comprehensive all-in-one ecommerce platform tailored for modern shopping experiences. Its powerful tracking capabilities let merchants stay in touch with customers and build on-demand relationshi…

Route For Merchants leads on user satisfaction with a 4.0-star rating across 87 reviews.

BigCommerce vs Route For Merchants — at a glance

FeatureBigCommerceRoute For Merchants
Rating3.7 / 54.0 / 5
Reviews87
Starting priceContact for pricing$199 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryEcommerce SoftwareEcommerce Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, GDPR
Data residencyGlobalUS

Key differences between BigCommerce and Route For Merchants

  • Pricing: Route For Merchants starts at $199 /Month. BigCommerce pricing is not publicly listed.
  • User satisfaction: Route For Merchants scores higher with a 4.0-star average.
  • Deployment: BigCommerce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Route For Merchants supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

BigCommerce vs Route For Merchants — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Ecommerce Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

BigCommerce - Ecommerce Software
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Talk to an expert
Route For Merchants - Ecommerce Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

BigCommerce

Best for medium to large ecommerce businesses needing customizable storefronts.

Choose if
  • You require a flexible platform combining hosted and self-hosted ecommerce solutions.
  • Your team values robust product management with customizable themes and order handling.
  • You want exceptional, responsive real human customer support for complex store setups.
Consider alternatives if
  • You are a small business seeking a simple, minimal setup ecommerce solution.
  • Your business depends heavily on a wide variety of third-party apps and integrations.

Route For Merchants

Best for

Large Enterprises, Medium Business, Small Business

BigCommerce typically suits Large Enterprises and Medium Business. Route For Merchants tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce ... Read More about BigCommerce

Route for Merchants is a comprehensive all-in-one ecommerce platform tailored for modern shopping experiences. Its powerful tracking capabilities let merchants stay in touch with customers ... Read More about Route For Merchants

Entry Level Pricing

  • Not Available
  • Starts from $199

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

7.6/10

User Ratings

Based on verified Spotsaas reviews

3.7

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Route For Merchants has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do BigCommerce and Route For Merchants Compare on Features?

Total Features

20 Features

5 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare BigCommerce and Route For Merchants on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $199

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Route For Merchants pricing

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      BigCommerce User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      300

      107

      50

      26

      134

      21

      3

      0

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally appreciate BigCommerce's ease of use and strong customer support but note some complexity and limited app marketplace as drawbacks.

      What buyers like

      • Ease of use
      • Customer support
      • Product management capabilities

      Common complaints

      • Complexity in setup
      • Limited app marketplace

      Buyer sentiment

      Buyer sentiment is positive across 25 reviews, with strong overall satisfaction.

      What buyers like

      • Comprehensive tracking
      • Enhances customer engagement
      • User-friendly interface

      Common complaints

      • Limited features for small businesses
      • May require technical setup
      • Not suitable for non-ecommerce businesses

      Pros and Cons

      • Intuitive and easy to use interface for non-developers

      • Excellent and responsive customer service and support

      • Robust product management tools with customizable themes

      • Limited selection of additional apps and connectors in the marketplace

      • Complexity in setting up product categories and discount configurations

      • Comprehensive tracking for better customer relationships

      • User-friendly interface for easy navigation

      • Real-time updates enhance customer experience

      • May not cater to small businesses

      • Setup can be complex

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Bohemian Traders

      Bohemian Traders

      The Pink Lily Boutique

      The Pink Lily Boutique

      Twirly Girl

      Twirly Girl

      APL

      APL

      Cotopaxi

      Cotopaxi

      BOHME

      BOHME

      Media and Screenshots

      Screenshots

      BigCommerce_Screenshot 1

      7 Screenshots

      ipad Order Tracker Scaled

      6 Screenshots

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to BigCommerce and Route For Merchants in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, BigCommerce or Route For Merchants?
      Route For Merchants edges out the other on user ratings (4.0 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do BigCommerce and Route For Merchants offer a free trial?
      Neither BigCommerce nor Route For Merchants currently lists a free trial.
      What is the starting price of BigCommerce vs Route For Merchants?
      BigCommerce starts at Contact for pricing. Route For Merchants starts at $199 /Month.
      What are the top alternatives to BigCommerce?
      Top alternatives to BigCommerce include Squarespace, SimpleShop, CS-Cart, WooCommerce, Shopify Plus.
      What are the top alternatives to Route For Merchants?
      Top alternatives to Route For Merchants include EasyEcom, WooCommerce, Shopify Plus, 2Ship, BigCommerce.

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