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BigCommerce vs FastSpring Comparison

Last updated:

BigCommerce

3.7

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce software gives the tools to design s…

FastSpring

3.8(385 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

FastSpring is a complete ecommerce solution for Software as a Service (SaaS), electronic content, and digital products. It allows to create a live store with a variety of customizable payment options that gives customers…

FastSpring leads on user satisfaction with a 3.8-star rating across 385 reviews.

SpotSaaS Analysis

BigCommerceFastSpring

The core difference between BigCommerce and FastSpring lies in BigCommerce's focus on providing customizable storefronts for medium to large ecommerce businesses, while FastSpring's offerings are less defined and may cater to a broader range of ecommerce needs. Ideal buyers for BigCommerce are medium to large businesses seeking flexibility and robust product management, whereas FastSpring may appeal to companies looking for a more generalized ecommerce solution without specific requirements.

- Best for medium to large ecommerce businesses - Offers customizable storefronts - Combines hosted and self-hosted solutions - Ideal for teams valuing robust product management - Supports customizable themes and order handling - Suitable for companies with 51-500 or 500+ employees

- Specific target market not defined - Generalized ecommerce solution - Potentially suitable for various business sizes - Lacks detailed product features - Pricing and best use cases not listed - May appeal to businesses seeking flexibility

BigCommerce vs FastSpring — at a glance

FeatureBigCommerceFastSpring
Rating3.7 / 53.8 / 5
Reviews385
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryEcommerce SoftwareEcommerce Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyGlobalGlobal

Key differences between BigCommerce and FastSpring

  • Free trial: FastSpring offers a free trial; BigCommerce does not.
  • User satisfaction: FastSpring scores higher with a 3.8-star average.
  • Deployment: BigCommerce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; FastSpring supports SaaS/Web/Cloud.

BigCommerce vs FastSpring — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Ecommerce Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

BigCommerce - Ecommerce Software
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FastSpring - Ecommerce Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

BigCommerce

Best for medium to large ecommerce businesses needing customizable storefronts.

Choose if
  • You require a flexible platform combining hosted and self-hosted ecommerce solutions.
  • Your team values robust product management with customizable themes and order handling.
  • You want exceptional, responsive real human customer support for complex store setups.
Consider alternatives if
  • You are a small business seeking a simple, minimal setup ecommerce solution.
  • Your business depends heavily on a wide variety of third-party apps and integrations.

FastSpring

Best for

Large Enterprises, Medium Business, Small Business

BigCommerce typically suits Large Enterprises and Medium Business. FastSpring tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce ... Read More about BigCommerce

FastSpring is a complete ecommerce solution for Software as a Service (SaaS), electronic content, and digital products. It allows to create a live store with a variety of customizable ... Read More about FastSpring

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

9.6/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

3.7

Best Company Size

51-500 employees500+ employees
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Get pricing help

Software Demo

Demo

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How do BigCommerce and FastSpring Compare on Features?

Total Features

20 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare BigCommerce and FastSpring on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      BigCommerce User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      300

      107

      50

      26

      134

      278

      43

      11

      6

      112

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally appreciate BigCommerce's ease of use and strong customer support but note some complexity and limited app marketplace as drawbacks.

      What buyers like

      • Ease of use
      • Customer support
      • Product management capabilities

      Common complaints

      • Complexity in setup
      • Limited app marketplace

      Buyer sentiment

      Buyer sentiment is mixed to positive across 450 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Efficient and prompt customer service, providing quick solutions to issues.
      • Excellent communication and support, making customers feel valued.
      • Quick refunds and resolutions for payment-related problems.

      Common complaints

      • Limited selection of additional apps and connectors in the Marketplace.
      • Complexity in features and customizations may be overwhelming for new users without proper guidance.

      Pros and Cons

      • Intuitive and easy to use interface for non-developers

      • Excellent and responsive customer service and support

      • Robust product management tools with customizable themes

      • Limited selection of additional apps and connectors in the marketplace

      • Complexity in setting up product categories and discount configurations

      • FastSpring's customizable payment options provide flexibility for customers.

      • The platform is designed specifically for digital products, making it ideal for SaaS businesses.

      • Robust customer management tools help businesses maintain strong customer relationships.

      • The setup process can be complex for some users.

      • Fees associated with transactions may accumulate over time.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Bohemian Traders

      Bohemian Traders

      The Pink Lily Boutique

      The Pink Lily Boutique

      Twirly Girl

      Twirly Girl

      Nelio

      Nelio

      inMusic

      inMusic

      DaisyDisk

      DaisyDisk

      Media and Screenshots

      Screenshots

      BigCommerce_Screenshot 1

      7 Screenshots

      New sellers reseller store

      2 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to BigCommerce and FastSpring in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, BigCommerce or FastSpring?
      FastSpring edges out the other on user ratings (3.8 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do BigCommerce and FastSpring offer a free trial?
      FastSpring offers a free trial. BigCommerce does not.
      What is the starting price of BigCommerce vs FastSpring?
      BigCommerce starts at Contact for pricing. FastSpring starts at Contact for pricing.
      What are the top alternatives to BigCommerce?
      Top alternatives to BigCommerce include Squarespace, SimpleShop, CS-Cart, WooCommerce, Shopify Plus.
      What are the top alternatives to FastSpring?
      Top alternatives to FastSpring include Chargebee, Paddle, BillingPlatform, ChimpCharge, 2Checkout.

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