BigCommerce vs Shopify Plus Comparison
BigCommerce
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce software gives the tools to design s…
Shopify Plus
Starting at Contact for pricing
- Large Enterprises
Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, offering a combination of speed, agility, and scalability necessary for accelerated growth. From mobile-ready online stores to success…
Shopify Plus leads on user satisfaction with a 4.5-star rating across 348 reviews.
SpotSaaS Analysis
BigCommerceShopify Plus
The core difference between BigCommerce and Shopify Plus lies in BigCommerce's focus on medium to large ecommerce businesses that need extensive customization options, while Shopify Plus caters to enterprises looking for a scalable and user-friendly ecommerce solution. Ideal buyers for BigCommerce are medium to large businesses requiring robust product management, whereas Shopify Plus is suitable for enterprises seeking a streamlined ecommerce experience.
- Best for medium to large ecommerce businesses - Offers customizable storefronts - Combines hosted and self-hosted solutions - Strong product management capabilities - Customizable themes available - Effective order handling features
- Designed for enterprise-level ecommerce - Focuses on scalability and ease of use - Provides a streamlined user experience - Integrates with various third-party apps - Offers extensive support and resources - Suitable for brands with high transaction volumes
BigCommerce vs Shopify Plus — at a glance
| Feature | BigCommerce | Shopify Plus |
|---|---|---|
| Rating | 3.7 / 5 | 4.5 / 5 |
| Reviews | — | 348 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises |
| Category | Ecommerce Software | Ecommerce Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Online |
| Certifications | SOC 2, GDPR | — |
| Data residency | Global | — |
Key differences between BigCommerce and Shopify Plus
- User satisfaction: Shopify Plus scores higher with a 4.5-star average.
- Deployment: BigCommerce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Shopify Plus supports SaaS/Web/Cloud.
BigCommerce vs Shopify Plus — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Ecommerce Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for medium to large ecommerce businesses needing customizable storefronts.
- You require a flexible platform combining hosted and self-hosted ecommerce solutions.
- Your team values robust product management with customizable themes and order handling.
- You want exceptional, responsive real human customer support for complex store setups.
- You are a small business seeking a simple, minimal setup ecommerce solution.
- Your business depends heavily on a wide variety of third-party apps and integrations.
Large Enterprises
BigCommerce typically suits Large Enterprises and Medium Business. Shopify Plus tends to fit Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce ... Read More about BigCommerce | Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, offering a combination of speed, agility, and scalability necessary for accelerated growth. From ... Read More about Shopify Plus |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.6/10 | 9.2/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do BigCommerce and Shopify Plus Compare on Features?
Total Features | 20 Features | 13 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare BigCommerce and Shopify Plus on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | — |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | — |
BigCommerce User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers generally appreciate BigCommerce's ease of use and strong customer support but note some complexity and limited app marketplace as drawbacks. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 193 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Bohemian Traders  The Pink Lily Boutique  Twirly Girl |  Bombas  MVMT  GymShark |
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Media and Screenshots
Screenshots |  7 Screenshots |  1 Screenshots |
|---|---|---|
Videos |  3 Videos |  3 Videos |
Top Alternatives to BigCommerce and Shopify Plus in 2026
Alternatives |
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Related Blogs and Articles for Ecommerce Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, BigCommerce or Shopify Plus?
- Shopify Plus edges out the other on user ratings (4.5 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do BigCommerce and Shopify Plus offer a free trial?
- Neither BigCommerce nor Shopify Plus currently lists a free trial.
- What is the starting price of BigCommerce vs Shopify Plus?
- BigCommerce starts at Contact for pricing. Shopify Plus starts at Contact for pricing.
- What are the top alternatives to BigCommerce?
- Top alternatives to BigCommerce include Squarespace, SimpleShop, CS-Cart, WooCommerce, Shopify Plus.
- What are the top alternatives to Shopify Plus?
- Top alternatives to Shopify Plus include Sharetribe, WooCommerce, BigCommerce, Square Ecommerce, Shopify.