BeyondTrust Remote Support vs ShowMyPC vs Remotedesk Comparison
BeyondTrust Remote Support
Starting at $2,097 /Year
- Free Trial
- Large Enterprises
- Medium Business
BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem and view their system exactly as…
ShowMyPC
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
ShowMyPC is a remote control software for Windows that allows users to access their computers, by other computers anywhere in the world. This feature-rich remote desktop software, provides an easy to use interface for fa…
Remotedesk
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Remotedesk is a universal gateway for all remote desktop protocols, including Windows Terminal Services (RDP) and VNC. Its mission is to deliver a remote access solution that connects all the existing third party applica…
BeyondTrust Remote Support leads on user satisfaction with a 4.6-star rating across 418 reviews.
BeyondTrust Remote Support vs ShowMyPC vs Remotedesk — at a glance
| Feature | BeyondTrust Remote Support | ShowMyPC | Remotedesk |
|---|---|---|---|
| Rating | 4.6 / 5 | 4.0 / 5 | — |
| Reviews | 418 | 24 | — |
| Starting price | $2,097 /Year | Contact for pricing | Contact for pricing |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Remote Access Software | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | — | — |
| Support modes | Business Hours, Online | Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | — | — |
| Data residency | US | US | Global |
Key differences between BeyondTrust Remote Support and ShowMyPC
- Pricing: BeyondTrust Remote Support starts at $2,097 /Year. ShowMyPC pricing is not publicly listed.
- Target audience: BeyondTrust Remote Support is built for Large Enterprises and Medium Business, while ShowMyPC targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: BeyondTrust Remote Support scores higher with a 4.6-star average.
- Deployment: BeyondTrust Remote Support supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; ShowMyPC supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare BeyondTrust Remote Support vs ShowMyPC vs Remotedesk — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for secure, cross-platform remote IT support with extensive session monitoring.
- You need robust security with session recording and auditing capabilities.
- Your support team requires compatibility across Windows, Mac, Linux, and mobile devices.
- You want the option to host the remote support server on-premises for control.
- Your organization demands rapid updates for the latest operating system releases.
- Your support heavily relies on iOS device connectivity and management.
Best for affordable, multi-platform remote access with easy setup.
- You need remote access across diverse platforms including Windows, Mac, Linux, Android, and iOS.
- You prioritize a simple, user-friendly interface with quick and hassle-free installation.
- You want cost-effective remote desktop software with affordable subscription pricing.
- Your organization requires flawless Mac support due to ShowMyPC’s limited Mac compatibility.
- You need highly stable, lag-free connections without occasional crashes or performance issues.
Freelancers / Consultants, Large Enterprises, Medium Business
BeyondTrust Remote Support: Best for secure, cross-platform remote IT support with extensive session monitoring. ShowMyPC: Best for affordable, multi-platform remote access with easy setup.
Description | BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem ... Read More about BeyondTrust Remote Support | ShowMyPC is a remote control software for Windows that allows users to access their computers, by other computers anywhere in the world. This feature-rich remote desktop software, provides ... Read More about ShowMyPC | Remotedesk is a universal gateway for all remote desktop protocols, including Windows Terminal Services (RDP) and VNC. Its mission is to deliver a remote access solution that connects all ... Read More about Remotedesk |
|---|---|---|---|
Entry Level Pricing |
|
|
|
Free Trial Availability |
| ||
Spotsaas ScoreWhat's this? ↗ | 9.3/10 | 8.8/10 | 8.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50-500 employees501-5,000 employees | 50-500 employeesLarge Enterprises | — |
Get pricing help | Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Seamless Connectivity: BeyondTrust Remote Support enables your team to connect with users quickly and effortlessly, reducing downtime and enhancing productivity. As a manager, you’ll appreciate how easy it is for technicians to access devices remotely, solving issues in real-time.
- Enhanced Security: We understand that security is a top priority for you. With BeyondTrust’s robust security protocols, including session recording and comprehensive auditing, you can rest assured that sensitive data remains protected during remote sessions.
- Cross-Platform Compatibility: Your team works with diverse operating systems. BeyondTrust Remote Support supports Windows, Mac, Linux, and mobile devices, allowing your technicians to assist users regardless of their device type or location.
- Seamless Remote Access: With ShowMyPC, users can effortlessly connect to their computers or collaborate with colleagues from anywhere, enhancing productivity and flexibility. Managers will appreciate how easy it is for teams to stay connected, regardless of location.
- User-Friendly Interface: The intuitive design ensures that both tech-savvy and non-technical users can navigate the software without a steep learning curve. This means less time spent on training and more time focused on critical tasks.
- Robust Security Features: ShowMyPC prioritizes your data safety with strong encryption and secure connection protocols, giving you peace of mind when accessing sensitive information remotely. Executives can confidently utilize this tool knowing their data is protected.
No key benefits available yet.
Best fit
- 50 to 5,000 employees.
- Industries: IT Services, Healthcare, Financial Services, Education, Retail, and Telecommunications.
- Job Titles: IT Support Specialists, Help Desk Technicians, System Administrators, Network Administrators, and Customer Support Representatives.
- 50 to 500 employees.
- Industries: IT Services, Software Development, Remote Work Solutions, Education, Consulting.
- Job Titles: IT Support Specialists, System Administrators, Remote Team Managers, Technical Support Representatives, Trainers.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives due to cost considerations, as some remote support solutions offer competitive pricing or more flexible subscription models that better fit their budgetary constraints.
- Organizations with specific security compliance requirements might explore other options that provide enhanced features like end-to-end encryption or additional authentication measures tailored to their needs.
- Companies requiring seamless integration with existing IT infrastructure may find alternative remote support tools that offer better compatibility with their current systems and software applications.
- Users may seek alternatives to ShowMyPC due to concerns over security and privacy, as some may prefer solutions with more robust encryption and data protection features to safeguard sensitive information during remote access sessions.
- Those requiring advanced collaboration features might consider alternatives that offer integrated tools such as file sharing, video conferencing, or chat functionalities, enhancing teamwork during remote support or presentations.
- Users with specific operating system compatibility needs may look for alternatives that provide better support for various platforms, ensuring seamless performance across Windows, macOS, Linux, or mobile devices.
No alternatives guidance available yet.
Software Demo
Demo |  ShowMyPC has not given any software demo yet If you're the owner of this profile, add your demo.Contact us | Remotedesk has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do BeyondTrust Remote Support, ShowMyPC and Remotedesk Compare on Features?
Total Features | 7 Features | 7 Features | 4 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare BeyondTrust Remote Support, ShowMyPC and Remotedesk on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
|---|---|---|---|
Starting From |
|
|
|
Pricing Plans |
|
|
|
Pricing Page |  |  | Pricing information not available |
Other Details
Organization Types supported |
|
|
|
|---|---|---|---|
Platforms Supported |
|
|
|
Modes of support |
|
|
|
API Support |
|
|
|
Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — | — |
|---|---|---|---|
HIPAA | ✓ Yes | — | ✗ No |
GDPR | ✓ Yes | — | — |
ISO 27001 | ✓ Yes | — | — |
Single Sign-On (SSO) | ✓ Yes | — | — |
Multi-Factor Auth (MFA) | ✓ Yes | — | — |
Data Encryption | ✓ Yes | — | — |
Audit Logs | ✓ Yes | — | — |
Data Residency | 🇺🇸 US | 🇺🇸 US | 🌐 Global |
BeyondTrust Remote Support vs ShowMyPC User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
|---|---|---|---|
Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise BeyondTrust Remote Support for its broad OS compatibility, security features, and range of remote tools, while noting occasional connectivity and update delays as main drawbacks. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting ease of use and affordability, tempered by concerns over occasional connection and performance issues. What buyers like
Common complaints
| What buyers like
Common complaints
|
Pros and Cons |
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  8 Screenshots | No screenshots available. |  1 Screenshots |
|---|---|---|---|
Videos |  3 Videos | No videos available. | No videos available. |
Alternatives
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Remote Access Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, BeyondTrust Remote Support or ShowMyPC?
- BeyondTrust Remote Support edges out the other on user ratings (4.6 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do BeyondTrust Remote Support and ShowMyPC offer a free trial?
- Yes, both BeyondTrust Remote Support and ShowMyPC offer a free trial.
- What is the starting price of BeyondTrust Remote Support vs ShowMyPC?
- BeyondTrust Remote Support starts at $2,097 /Year. ShowMyPC starts at Contact for pricing.
- What are the top alternatives to BeyondTrust Remote Support?
- Top alternatives to BeyondTrust Remote Support include Zoho Assist, Wayk Now, ScreenMeet, ISL Online, RemotePC.
- What are the top alternatives to ShowMyPC?
- Top alternatives to ShowMyPC include Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, TeamViewer.