Compare BeyondTrust Remote Support vs GoTo Resolve

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	BeyondTrust Remote Support (97) Get Quote Get Quote	GoTo Resolve (417) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem ... Read More	Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More
Entry Level Pricing	Starts from $2,097	Starts from $39 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.3/10	9.3/10
User Ratings	4.6 (418)	4.4 (329)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	7 Features	7 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$2,097	$39 , Billed Yearly
Pricing Plans	Not Available	Service Desk Get Started Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team Free upgrades Show more + GoToAssist Get Started 1 Agent Agent Console File Transfer Show more +
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 418 reviews)	4.4 (based on 329 reviews)
Rating Distribution	Excellent 80 Very Good 15 Good 2 Poor 0 Terible 0	Excellent 256 Very Good 140 Good 18 Poor 0 Terible 3
Expert's Review generated by AI	BeyondTrust Remote Support has garnered commendable reviews in the past 12 months, highlighting its wide compatibility with all operating systems and the ability to host the server on-premises ...Read more	GoTo Resolve (formerly GoToAssist) has garnered positive feedback in the past 12 months for its user-friendly interface, seamless remote assistance, and efficient desktop support features. Users ...Read more
Pros and Cons	Compatible with all operating systems and devices. Easy to configure within domain environment. Provides a range of remote tools for support. Clean and easy-to-use client interface. Slow updates after new operating system releases. Connection drops and slow connection to host machines.	User-friendly interface with minimal interruptions during product usage. Easy access with straightforward GUI and seamless troubleshooting options. Quick installation process and excellent support for desktop and service desk issues. Fantastic AI features for quick issue diagnosis and resolution. Some users may face challenges with software installation, requiring extra time. Limited customer support and lack of a free trial option could be drawbacks for some users.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Media and Screenshots

Screenshots	8 Screenshots	No screenshots available.
Videos	3 Videos	4 Videos

Alternatives

Alternatives	Zoho Assist 4.5 Wayk Now 4.7 ScreenMeet 4.9	Zoho Assist 4.5 ScreenMeet 4.9 GoToMyPC 3.9

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both BeyondTrust Remote Support and GoTo Resolve offer a Free Trial.

BeyondTrust Remote Support is designed for Large Enterprises, Medium Business and Small Business.

GoTo Resolve is designed for Large Enterprises, Medium Business and Small Business.

Pricing for BeyondTrust Remote Support Starts at $2,097/Year whereas for GoTo Resolve Starts at $39/Month when Billed Yearly.

Some top alternatives to BeyondTrust Remote Support includes Zoho Assist, Wayk Now, ScreenMeet, ISL Online, RemotePC, TeamViewer, VNC Connect, Sygma Connect, Splashtop Business Access, Dualmon Remote Access, NinjaOne (NinjaRMM) and GoTo Resolve.

Some top alternatives to GoTo Resolve includes Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk, Instant Housecall, LogMeIn Pro, RescueAssist, FixMe.IT and LogMeIn Rescue.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare BeyondTrust Remote Support vs GoTo Resolve

BeyondTrust Remote Support

GoTo Resolve

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure