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Ballpark vs PlaybookUX vs Figma Comparison

Last updated:

Ballpark

4.6(10 reviews)

Starting at $100 /Month

  • Large Enterprises
  • Medium Business

Introducing Ballpark, the ultimate solution for capturing valuable feedback on all aspects of your marketing strategy, from copy and questions to prototypes and designs. This powerful tool offers endless options for gath…

PlaybookUX

4.5(27 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

The playbook UX design software is the digital solution that has been created out of the insights and experiences gained from the world's leading manufacturers, brands and universities using UX products to create innovat…

Figma

4.5(2,143 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB charger and a lightweight metal body…

Ballpark leads on user satisfaction with a 4.6-star rating across 10 reviews.

Ballpark vs PlaybookUX vs Figma — at a glance

FeatureBallparkPlaybookUXFigma
Rating4.6 / 54.5 / 54.5 / 5
Reviews10272,143
Starting price$100 /MonthContact for pricing$12 /User/Month
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryUX SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnline24/7 (Live rep), OnlineOnline
CertificationsSOC 2SOC 2, GDPR
Data residencyUSGlobal

Key differences between Ballpark and PlaybookUX

  • Pricing: Ballpark starts at $100 /Month. PlaybookUX pricing is not publicly listed.
  • Free trial: PlaybookUX offers a free trial; Ballpark does not.
  • Target audience: Ballpark is built for Large Enterprises and Medium Business, while PlaybookUX targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Ballpark scores higher with a 4.6-star average.
  • Deployment: Ballpark supports SaaS/Web/Cloud; PlaybookUX supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Ballpark vs PlaybookUX vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Ballpark - UX Software
Talk to an expert
Talk to an expert
PlaybookUX - UX Software

PlaybookUX

Discontinued

Visit website

Visit Website

Biggest differences

Start here before you go deeper into features.

Ballpark

Best for

Large Enterprises, Medium Business, Small Business

PlaybookUX

Best for streamlined UX research in automotive and consumer electronics design.

Choose if
  • You need to quickly create and launch unmoderated user tests with unlimited participants.
  • Your team values ease of use and responsive customer support for UX research tools.
  • You work in small to medium businesses focused on blended product design across industries.
Consider alternatives if
  • Your workflow requires advanced in-tool analytics and detailed data visualization capabilities.
  • You depend on comprehensive prototype integration and communication features within the tool.

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

Ballpark typically suits Large Enterprises and Medium Business. PlaybookUX tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing Ballpark, the ultimate solution for capturing valuable feedback on all aspects of your marketing strategy, from copy and questions to prototypes and designs. This powerful tool ... Read More about Ballpark

The playbook UX design software is the digital solution that has been created out of the insights and experiences gained from the world's leading manufacturers, brands and universities ... Read More about PlaybookUX

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB ... Read More about Figma

Entry Level Pricing

  • Starts from $100
  • Not Available
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.1/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.6

(10)

4.5

(27)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help

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Software Demo

Demo

No software demo available

Ballpark has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Ballpark, PlaybookUX and Figma Compare on Features?

Total Features

7 Features

10 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote

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Compare Ballpark, PlaybookUX and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $100
        • Not Available
        • $12 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        Ballpark pricing
        PlaybookUX pricing
        Figma pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing

        Visit website

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ISO 27001

        Single Sign-On (SSO)

        Multi-Factor Auth (MFA)

        Data Encryption

        Data Residency

        🇺🇸 US
        🌐 Global

        Ballpark vs PlaybookUX User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        22

        7

        0

        0

        0

        26

        2

        2

        0

        10

        915

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 29 reviews, with consistently positive feedback.

        What buyers like

        • Versatile feedback collection
        • Multiple response formats
        • Prototype validation

        Common complaints

        • May overwhelm new users
        • Limited analytics features
        • Requires user engagement

        Buyer sentiment

        Users generally praise PlaybookUX for its ease of use, effective feedback collection, and strong customer support, while noting limitations in analytics and prototype integration.

        What buyers like

        • Ease of use
        • Customer support
        • Feedback collection

        Common complaints

        • Limited analytics features
        • Prototype integration issues

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Supports diverse feedback formats for comprehensive insights.

        • User-friendly design encourages participation.

        • Validates prototypes effectively.

        • May require training for optimal use.

        • Analytics features could be more robust.

        • Ability to collect feedback from unlimited participants via unmoderated tests

        • Helpful and responsive customer support

        • Ease of use enabling quick test and survey creation

        • Lack of in-tool charts and detailed post-study analytics

        • Limited heat map availability and presentation of statistics

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Formlabs

        Formlabs

        Smartly

        Smartly

        Titlecapture

        Titlecapture

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        No videos available.

        video-0

        1 Videos

        Alternatives

        Alternatives

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Ballpark or PlaybookUX?
        Ballpark edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Ballpark and PlaybookUX offer a free trial?
        PlaybookUX offers a free trial. Ballpark does not.
        What is the starting price of Ballpark vs PlaybookUX?
        Ballpark starts at $100 /Month. PlaybookUX starts at Contact for pricing.
        What are the top alternatives to Ballpark?
        Top alternatives to Ballpark include Figma, UXCam, UserX, UXtweak, PlaybookUX.
        What are the top alternatives to PlaybookUX?
        Top alternatives to PlaybookUX include Figma, UXCam, UserX, User Insights, Userlytics.

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